ClickDesk vs RingCentral Engage Digital vs ZoomInfo Chat Comparison
ClickDesk
Starting at $12.99 /User/Month
- Large Enterprises
- Medium Business
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use p…
RingCentral Engage Digital
Starting at Contact for pricing
- Large Enterprises
- Medium Business
RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automatio…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
RingCentral Engage Digital leads on user satisfaction with a 4.4-star rating across 27 reviews.
ClickDesk vs RingCentral Engage Digital vs ZoomInfo Chat — at a glance
| Feature | ClickDesk | RingCentral Engage Digital | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.1 / 5 | 4.4 / 5 | — |
| Reviews | 64 | 27 | — |
| Starting price | $12.99 /User/Month | Contact for pricing | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | SOC 2 |
| Data residency | Global | Global | US |
Key differences between ClickDesk and RingCentral Engage Digital
- Pricing: ClickDesk starts at $12.99 /User/Month. RingCentral Engage Digital pricing is not publicly listed.
- User satisfaction: RingCentral Engage Digital scores higher with a 4.4-star average.
- Deployment: ClickDesk supports SaaS/Web/Cloud, Mobile - Android; RingCentral Engage Digital supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ClickDesk vs RingCentral Engage Digital vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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ClickDesk, RingCentral Engage Digital vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing multi-channel customer support.
- You want a unified platform for voice, video, chat, and email communication.
- Your team values affordable pricing combined with a broad feature set.
- You need automatic ticket turnaround time tracking to monitor support efficiency.
- Your organization requires robust and fully functional mobile app support.
- You need immediate, highly responsive customer support without delays.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
ClickDesk typically suits Large Enterprises and Medium Business. RingCentral Engage Digital tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More about ClickDesk | RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media ... Read More about RingCentral Engage Digital | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.1/10 | 8.3/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | — | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ClickDesk, RingCentral Engage Digital and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ClickDesk, RingCentral Engage Digital and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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ClickDesk, RingCentral Engage Digital vs ZoomInfo Chat: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
ClickDesk, RingCentral Engage Digital vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | — |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
ClickDesk vs RingCentral Engage Digital User Reviews & Rating Comparison
User Ratings | 4.4 (based on 27 reviews) | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by some concerns about support responsiveness and mobile app limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 27 reviews, with strong overall satisfaction. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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ClickDesk, RingCentral Engage Digital and ZoomInfo Chat Customers
Customers |  Manage Protect  Quorum  Mirantis | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Alternatives to ClickDesk, RingCentral Engage Digital, ZoomInfo Chat
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ClickDesk or RingCentral Engage Digital?
- RingCentral Engage Digital edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ClickDesk and RingCentral Engage Digital offer a free trial?
- Neither ClickDesk nor RingCentral Engage Digital currently lists a free trial.
- What is the starting price of ClickDesk vs RingCentral Engage Digital?
- ClickDesk starts at $12.99 /User/Month. RingCentral Engage Digital starts at Contact for pricing.
- What are the top alternatives to ClickDesk?
- Top alternatives to ClickDesk include ZoomInfo Chat, Giosg, Chatra, Zoho SalesIQ, Hippo.
- What are the top alternatives to RingCentral Engage Digital?
- Top alternatives to RingCentral Engage Digital include ZoomInfo Chat, Let's Connect, Comm100 Live Chat, Talkative, Acquire.