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8.1

SpotScore

Pulse CallDesk

Top 10 Pulse CallDesk Alternatives 2026

Empowering better customer experiences with advanced call management.

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Trusted by 2M+ software buyers annually.

Main Features

  • Auto Call Recording
  • Call Monitoring
  • IVR Support
  • Inbound Call Center

Pricing

  • Pulse CallDesk offers custom pricing plan

Get Pricing Details

Pulse CallDesk is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

Pulse CallDesk vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
Pulse CallDesk CurrentCall Center SoftwareCustom pricingNo reviews✗ No
NextivaCall Center Software$18.954.6 ★✓ Yes
KnowlarityCall Center SoftwareFree trial4.9 ★✓ Yes
VoiptimeCall Center SoftwareCustom pricing4.9 ★✗ No
uContactCall Center Software$504.7 ★✗ No
TalkDeskCall Center Software$854.5 ★✗ No

Alternatives of Pulse CallDesk with

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Top rated

List of the Top Pulse CallDesk alternatives as of September 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

SpotScore

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 3 more

Unique Features

  • Concurrency Support

  • Live Chat

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.7

SpotScore

Knowlarity - Call Center Software

Knowlarity

Empowering Your Business with Seamless Customer Engagement

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4.9

(20)

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✦ Editor’s Pick

What is Knowlarity?

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 4 more

Unique Features

No unique features

Pricing

Free Trial available

Knowlarity offers custom pricing plan

8.8

SpotScore

Voiptime - Call Center Software

Voiptime

Optimize your call center with Voiptime.

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4.9

(13)

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What is Voiptime?

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 5 more

Unique Features

  • Concurrency Support

  • Live Chat

Pricing

Voiptime offers custom pricing plan

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8.8

SpotScore

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

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4.7

(29)

Add to compare

What is uContact?

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 5 more

Unique Features

  • Concurrency Support

  • Live Chat

Pricing

Starts from $50/User/Month

9.8

SpotScore

TalkDesk - Call Center Software

TalkDesk

Empower your team, elevate your customer support.

See Plans & Pricing

Add to compare

What is TalkDesk?

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 5 more

Unique Features

  • Concurrency Support

  • Live Chat

Pricing

Starts from $85/user/month when monthly

9.6

SpotScore

CloudTalk - Call Center Software

CloudTalk

Efficiently elevate call center performance.

Start Free Trial

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What is CloudTalk?

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 5 more

Unique Features

  • Concurrency Support

  • Live Chat

Pricing

Free Trial available

Starts from $25/User/Month when Billed Yearly

8.8

SpotScore

contactSPACE - Call Center Software

contactSPACE

Maximize Your Call Center's Potential.

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4.5

(1)

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What is contactSPACE?

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 5 more

Unique Features

  • Concurrency Support

  • Live Chat

Pricing

Starts from $105/User/Month

9.0

SpotScore

Exotel - Call Center Software

Exotel

Elevate your contact center's efficiency

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4.4

(76)

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What is Exotel?

Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 4 more

Unique Features

  • Concurrency Support

Pricing

Free Trial available, Try Now

Starts from $200

8.4

SpotScore

3CLogic - Call Center Software

3CLogic

Empower your call center for unprecedented growth.

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4.2

(35)

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What is 3CLogic?

3C Logic is a Call Center Software that creates the potential for growth. It is designed to be a simple, feature-rich platform for call centers, especially businesses targeting B2B markets. This system features lead collection, advanced reporting tools, integration with CRM systems and other ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 3 more

Unique Features

No unique features

Pricing

3CLogic offers custom pricing plan

7.7

SpotScore

Aspect Via - Call Center Software

Aspect Via

Streamline your call center operations.

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4.3

(10)

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What is Aspect Via?

The Aspect Via Platform is an integrated call center software solution that automates and simplifies all call center business processes. Aspect Via is specifically designed to address the dynamic nature of the contact center business, while reducing the need for manual intervention and ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 2 more

Unique Features

No unique features

Pricing

Aspect Via offers custom pricing plan

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].