8.1
Spot Score
Empowering better customer experiences with advanced call management.
Main Features
Pricing
Pulse CallDesk offers custom pricing plan
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Queue Management (Calls)
+ 3 more
Unique Features
Concurrency Support
Live Chat
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
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Popular alternative is Nextiva
Key factors include Outbound Call Center, Predictive Dialer, Queue Management (Calls), Call Monitoring, IVR Support and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
