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ProProfs Survey Maker - NPS Software

Top 10 ProProfs Survey Maker Alternatives 2026

Revolutionize your customer interactions with our survey maker.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Customer NPS
  • Email Surveys
  • Feedback Management
  • Mobile Survey

Pricing

  • Starts from $7/Month

  • Free Trial available

Start Free Trial

ProProfs Survey Maker is a NPS Software platform with a user rating of 4.4★ based on 44 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted NPS Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

ProProfs Survey Maker vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
ProProfs Survey Maker CurrentNPS Software$74.4 ★✓ Yes
SurveyLabNPS SoftwareFree trial4.8 ★✓ Yes
SurveyLegendNPS Software$154.4 ★✓ Yes
GrowthScoreNPS Software$194.2 ★✓ Yes
Promoter NinjaNPS SoftwareFree trial5.0 ★✓ Yes
Customer.guruNPS Software$504.6 ★✓ Yes

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ProProfs Survey Maker rating: 4.4 ★Starting from $710 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top ProProfs Survey Maker alternatives as of October 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

SurveyLab

SurveyLab — 4.82★

Measure, monitor, and improve customer satisfaction with SurveyLab.

Start Free Trial

4.8

(38)

Add to compare

✦ Editor’s Pick⭐ Higher rated than ProProfs Survey Maker

What is SurveyLab?

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wide range of question formats and can be used for academic research, ...

Read more

What reviewers like about SurveyLab

  • Survey creation is fast, with a clear interface users can pick up quickly.
  • Supports multiple channels for gathering responses, reaching diverse audiences.
  • Dashboard metrics and reports are clear and easy to read.

Where SurveyLab falls short

  • Some users reported slow loading times and difficulty locating key features.
  • Payment options for services like sampling are limited.
  • Interface and menu navigation could be simplified.

Common Features

  • Survey Builder

  • Customer NPS

  • Feedback Management

+ 7 more

Unique Features

  • Employee NPS

Pricing

Free Trial available, Try Now

SurveyLab offers custom pricing plan

SurveyLegend - NPS Software

SurveyLegend — from $15 · 4.4★

Insightful surveys made easy.

Try for Free

Add to compare

Free plan available

What is SurveyLegend?

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere they take online surveys including all the popular survey panels such as

Read more

What reviewers like about SurveyLegend

  • Easy to use interface, suitable for beginners and non-technical users.
  • Allows for customization of surveys with a variety of question types and interactive elements.
  • Provides real-time statistics and data analytics for better insights.

Where SurveyLegend falls short

  • Limited features and functionalities available in the free version, some advanced options require a paid subscription.
  • Challenges with viewing and exporting full survey results without upgrading to the paid version.
  • Pricing might be considered high by some users, limiting accessibility.

Common Features

  • Survey Builder

  • Mobile Survey

  • Customer NPS

+ 5 more

Unique Features

  • Support Audio / Images / Video

  • Polls (Voting)

Pricing

Starts from $15/Month when Billed Yearly, also offers free forever plan

Spotsaas Buyer Intelligence

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8.3

SpotScore

GrowthScore - NPS Software

GrowthScore — from $19 · 4.2★

Grow your business with customer-driven insights.

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4.2

Add to compare

What is GrowthScore?

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It surfaces sentiment trends and response patterns in a dashboard and exports ...

Read more

What reviewers like about GrowthScore

  • Multi-channel feedback collection
  • Actionable insights
  • User-friendly interface

Where GrowthScore falls short

  • May be too basic for large enterprises
  • Limited integrations
  • Requires setup time

Common Features

  • Email Surveys

  • Survey Builder

  • Customer NPS

+ 4 more

Unique Features

  • Email Marketing

  • Sentiment Analysis

  • Predictive Analysis

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $19/Month

8.5

SpotScore

Promoter Ninja - NPS Software

Promoter Ninja — 5★

Engage, empower, and elevate your sales team today!

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5.0

Add to compare

⭐ Higher rated than ProProfs Survey Maker

What is Promoter Ninja?

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

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What reviewers like about Promoter Ninja

  • User-friendly interface
  • Real-time analytics
  • Seamless integration

Where Promoter Ninja falls short

  • Limited to NPS metrics
  • May require training
  • Not suitable for large enterprises

Common Features

  • Email Surveys

  • Survey Builder

  • Customer NPS

+ 5 more

Unique Features

  • SMS Surveys

  • Polls (Voting)

  • Email Marketing

+ 5 more

Pricing

Free Trial available, Try Now

9.1

SpotScore

Customer.guru - NPS Software

Customer.guru — from $50 · 4.58★

Transform customer feedback into business success.

Start Free Trial

4.6

(13)

Add to compare

⭐ Higher rated than ProProfs Survey Maker

What is Customer.guru?

Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends over time. It automates survey delivery, sends branded emails with customizable logos, and aggregates ...

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What reviewers like about Customer.guru

  • Easy to set up and use, with a simple user interface and quick survey setup.
  • Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.
  • Saves time by making it easy to implement NPS and gather customer feedback in one place.

Where Customer.guru falls short

  • Limited customization options and marketplace for additional apps and connectors.
  • Some users may find the richness of features and customizations overwhelming without adequate support.
  • Limited options for reaching out to customers beyond basic surveys.

Common Features

  • Email Surveys

  • Survey Builder

  • Customer NPS

+ 5 more

Unique Features

  • Web Widget Survey

  • Web Pop-up Survey

  • Email Marketing

+ 5 more

Pricing

Free Trial available, Try Now

Starts from $50/Month

9.8

SpotScore

Zonka Feedback - NPS Software

Zonka Feedback — from $24 · 4.95★

Listen, improve, and exceed customer expectations.

Start Free Trial

5.0

(48)

Add to compare

⭐ Higher rated than ProProfs Survey Maker

What is Zonka Feedback?

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with ...

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What reviewers like about Zonka Feedback

  • Clean interface that works well for enterprise deployments.
  • API is accessible and offline survey tools perform reliably.
  • Includes templates, survey logic, and branching for flexible and structured data collection.

Where Zonka Feedback falls short

  • Limited intelligence behind surveys; does not adapt based on prior responses or patterns.
  • Downloading all feedback comments in PDF format is not fully supported.

Common Features

  • Email Surveys

  • Survey Builder

  • Customer NPS

+ 8 more

Unique Features

  • Web Widget Survey

  • Web Pop-up Survey

  • SMS Surveys

+ 14 more

Pricing

Free Trial available, Try Now

Starts from $24/Month when Billed Yearly

9.4

SpotScore

Startquestion - NPS Software

Startquestion — from $41 · 4.76★

Measuring loyalty, not just satisfaction.

Start Free Trial

4.8

(19)

Add to compare

⭐ Higher rated than ProProfs Survey Maker

What is Startquestion?

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...

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What reviewers like about Startquestion

  • Easy to use interface, making it user-friendly for beginners.
  • Excellent customer service and support team.
  • Variety of survey options and configurations available.

Where Startquestion falls short

  • Limited selection of advanced features and customizations.
  • Some users may find the marketplace lacking in additional apps and connectors for enhanced functionalities.

Common Features

  • Email Surveys

  • Survey Builder

  • Customer NPS

+ 8 more

Unique Features

  • Web Widget Survey

  • Web Pop-up Survey

  • SMS Surveys

+ 13 more

Pricing

Free Trial available, Try Now

Starts from $41/Month when Billed Yearly

9.0

SpotScore

SatisMeter - NPS Software

SatisMeter — from $49 · 4.97★

Measure customer satisfaction and boost loyalty.

Start Free Trial

5.0

(40)

Add to compare

⭐ Higher rated than ProProfs Survey Maker

What is SatisMeter?

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

Read more

What reviewers like about SatisMeter

  • Easy setup and integration with data platforms, making it quick to start gathering feedback.
  • User-friendly interface, requiring minimal onboarding and technical expertise.
  • Responsive customer support that listens to feedback and provides quick assistance.

Where SatisMeter falls short

  • Customizations and advanced features may be overwhelming for new users without proper guidance or support.
  • Limited marketplace options for apps and connectors, which may restrict users looking for specific functionalities or integrations.

Common Features

  • Email Surveys

  • Survey Builder

  • Customer NPS

+ 6 more

Unique Features

  • Employee NPS

  • Pulse Surveys

  • Anonymous Feedback

+ 9 more

Pricing

Free Trial available, Try Now

Starts from $49/Month

9.4

SpotScore

Trustmary - NPS Software

Trustmary — from $190 · 4.59★

Building trust, one score at a time.

Start Free Trial

4.6

(11)

Add to compare

⭐ Higher rated than ProProfs Survey Maker

What is Trustmary?

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A user's reputation is verified by NPS(Net Promoter Score) through deeplinks ...

Read more

What reviewers like about Trustmary

  • Easy to use interface with constant improvements, making it versatile and user-friendly for feedback collection.
  • Simplifies feedback gathering with automation, ensuring no customer feedback is missed.
  • Provides a simple dashboard for quick access to NPS and customer recommendations.

Where Trustmary falls short

  • Lack of advanced features in the widget for website integration.
  • Output reports in limited formats, desiring more visually appealing options for analysis.
  • Limited versatility in diagram presentation of results.

Common Features

  • Email Surveys

  • Survey Builder

  • Customer NPS

+ 8 more

Unique Features

  • Web Widget Survey

  • Web Pop-up Survey

  • SMS Surveys

+ 13 more

Pricing

Free Trial available, Try Now

Starts from $190/Month

9.2

SpotScore

Emojics - NPS Software

Emojics — from $9.50 · 4.64★

Empower your business with real-time customer feedback.

See Plans & Pricing

4.6

(7)

Add to compare

⭐ Higher rated than ProProfs Survey Maker

What is Emojics?

Emojics is a revolutionary platform that lets businesses and website owners gather feedback from their users with ease. It helps users capture more leads and analyze the emotions of their customers. The service allows users to interact with their customers based on their feelings with reaction ...

Read more

What reviewers like about Emojics

  • Reviewers say the emoji-based widget collects far more user feedback than traditional tools.
  • Easy to install and set up, with an affordable price and friendly UX.
  • A well-designed dashboard provides useful insights and analytics on what users like.

Where Emojics falls short

  • Some users want more emoji variety, noting certain emoticons look too similar.

Common Features

  • Email Surveys

  • Survey Builder

  • Customer NPS

+ 5 more

Unique Features

  • Web Widget Survey

  • Text Analytics

  • Polls (Voting)

+ 7 more

Pricing

Starts from $9.50

ProProfs Survey Maker vs its closest competitors

Across NPS Software, 10 products compete directly with ProProfs Survey Maker. The strongest overlap is with SurveyLab, SurveyLegend and GrowthScore. Each is compared against ProProfs Survey Maker on rating, pricing and feature coverage below.

What else works like ProProfs Survey Maker?

Searches for "sites like ProProfs Survey Maker" and "apps like ProProfs Survey Maker" land on the same set of options as "ProProfs Survey Maker alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.

What earned each ProProfs Survey Maker alternative its spot

SurveyLabBest for teams of all sizes

Survey creation is fast, with a clear interface users can pick up quickly.

Watch for: Some users reported slow loading times and difficulty locating key features.

SurveyLegendBest for teams of all sizes

Easy to use interface, suitable for beginners and non-technical users.

Watch for: Limited features and functionalities available in the free version, some advanced options require a paid subscription.

GrowthScore8.3Best for teams of all sizes

Multi-channel feedback collection

Watch for: May be too basic for large enterprises

Promoter Ninja8.5Best for teams of all sizes

User-friendly interface

Watch for: Limited to NPS metrics

Customer.guru9.1Best for teams of all sizes

Easy to set up and use, with a simple user interface and quick survey setup.

Watch for: Limited customization options and marketplace for additional apps and connectors.

Zonka Feedback9.8Best for teams of all sizes

Clean interface that works well for enterprise deployments.

Watch for: Limited intelligence behind surveys; does not adapt based on prior responses or patterns.

Startquestion9.4Best for teams of all sizes

Easy to use interface, making it user-friendly for beginners.

Watch for: Limited selection of advanced features and customizations.

SatisMeter9Best for teams of all sizes

Easy setup and integration with data platforms, making it quick to start gathering feedback.

Watch for: Customizations and advanced features may be overwhelming for new users without proper guidance or support.

Trustmary9.4Best for teams of all sizes

Easy to use interface with constant improvements, making it versatile and user-friendly for feedback collection.

Watch for: Lack of advanced features in the widget for website integration.

Emojics9.2Best for teams of all sizes

Reviewers say the emoji-based widget collects far more user feedback than traditional tools.

Watch for: Some users want more emoji variety, noting certain emoticons look too similar.

Why teams look for a ProProfs Survey Maker alternative

The decision to move off ProProfs Survey Maker usually rests on a few known weak spots:

  • Limited integrations with third-party tools could be expanded for more versatility.
  • Occasional bugs and glitches may affect user experience.
  • Mobile version access and UI design aspects could be improved for better usability.
  • Some users reported issues with customizing questions and adding multiple question types.

Key things to look for in a ProProfs Survey Maker alternative

Here's how the 10 alternatives compare at a factual level: 9 offer a free tier; and SatisMeter is the highest rated at 4.97★ across 40 reviews.

How we rank, in short.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].