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Best ProProfs Survey Maker Alternatives — 8 Compared, With Free Tools (2026)

Explore 8 alternatives to ProProfs Survey Maker — vetted by our editors with real user reviews, pricing, and feature comparisons.

The top free ProProfs Survey Maker alternatives, at a glance

Quick answer

Want the short version? The top ProProfs Survey Maker alternatives are Zonka Feedback, Startquestion and Trustmary. Zonka Feedback leads with a SpotScore of 9.8 and a 4.95★ rating. See the full comparison of all 8 on score, rating, and price below.

Thinking about life after ProProfs Survey Maker? These 8 nps software free alternatives are the options most worth your time, ranked by SpotScore (real-user satisfaction and market presence), ratings, and pricing. We check every tool ourselves. The table sums them up quickly; the breakdowns below give you the reasoning.

ProductSpotScoreRatingPricingBest for
Zonka FeedbackListen, improve, and exceed customer expectations.9.8★★★★★ 4.95(48)Freefrom $24/moteams of all sizes
StartquestionMeasuring loyalty, not just satisfaction.9.4★★★★★ 4.76(19)Freefrom $41/moteams of all sizes
TrustmaryBuilding trust, one score at a time.9.4★★★★★ 4.59(11)Freefrom $190/moteams of all sizes
Customer.guruTransform customer feedback into business success.9.1★★★★★ 4.58(13)Freefrom $50/moteams of all sizes
SatisMeterMeasure customer satisfaction and boost loyalty.9★★★★★ 4.97(40)Freefrom $49/moteams of all sizes
Promoter NinjaEngage, empower, and elevate your sales team today!8.5★★★★★ 5FreeFree Trial · Subscriptionteams of all sizes
GrowthScoreGrow your business with customer-driven insights.8.3★★★★☆ 4.2Freefrom $19/moteams of all sizes
SurveyLabMeasure, monitor, and improve customer satisfaction with SurveyLab.—★★★★★ 4.82(38)FreeFree Trial · Subscription · Quotation Basedteams of all sizes

9.8

SpotScore

Zonka Feedback - NPS Software

Zonka Feedback

Listen, improve, and exceed customer expectations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

48 verified reviews

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What is Zonka Feedback?

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with ...

Read more about Zonka Feedback
Free TrialTry Free →

9.4

SpotScore

Startquestion - NPS Software

Startquestion

Measuring loyalty, not just satisfaction.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.8

19 verified reviews

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What is Startquestion?

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...

Read more about Startquestion
Free TrialTry Free →·

Startquestion offers custom pricing plan

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9.4

SpotScore

Trustmary - NPS Software

Trustmary

Building trust, one score at a time.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

11 verified reviews

Add to compare

What is Trustmary?

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A user's reputation is verified by NPS(Net Promoter Score) through deeplinks ...

Read more about Trustmary
Free TrialTry Free →

9.1

SpotScore

Customer.guru - NPS Software

Customer.guru

Transform customer feedback into business success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

13 verified reviews

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What is Customer.guru?

Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends over time. It automates survey delivery, sends branded emails with customizable logos, and aggregates ...

Read more about Customer.guru
Free TrialTry Free →·

Customer.guru offers custom pricing plan

9.0

SpotScore

SatisMeter - NPS Software

SatisMeter

Measure customer satisfaction and boost loyalty.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

40 verified reviews

Add to compare

What is SatisMeter?

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

Read more about SatisMeter
Free TrialTry Free →·

SatisMeter offers custom pricing plan

8.5

SpotScore

Promoter Ninja - NPS Software

Promoter Ninja

Engage, empower, and elevate your sales team today!

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

Add to compare

What is Promoter Ninja?

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

Read more about Promoter Ninja
Free TrialTry Free →

8.3

SpotScore

GrowthScore - NPS Software

GrowthScore

Grow your business with customer-driven insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

Add to compare

What is GrowthScore?

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It surfaces sentiment trends and response patterns in a dashboard and exports ...

Read more about GrowthScore
Free TrialTry Free →·

GrowthScore offers custom pricing plan

SurveyLab

SurveyLab

Measure, monitor, and improve customer satisfaction with SurveyLab.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.8

38 verified reviews

Add to compare

What is SurveyLab?

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wide range of question formats and can be used for academic research, ...

Read more about SurveyLab
Free TrialTry Free →·

SurveyLab offers custom pricing plan

ProProfs Survey Maker vs its closest competitors

Across NPS Software, 8 products compete directly with ProProfs Survey Maker. The strongest overlap is with Zonka Feedback, Startquestion and Trustmary. Each is compared against ProProfs Survey Maker on rating, pricing and feature coverage below.

What else works like ProProfs Survey Maker?

Searches for "sites like ProProfs Survey Maker" and "apps like ProProfs Survey Maker" land on the same set of options as "ProProfs Survey Maker alternatives" — the 8 options below cover both, whether you want a like-for-like replacement or something lighter.

What earned each ProProfs Survey Maker alternative its spot

Zonka Feedback9.8Best for teams of all sizes

Clean interface that works well for enterprise deployments.

Watch for: Limited intelligence behind surveys; does not adapt based on prior responses or patterns.

Startquestion9.4Best for teams of all sizes

Easy to use interface, making it user-friendly for beginners.

Watch for: Limited selection of advanced features and customizations.

Trustmary9.4Best for teams of all sizes

Easy to use interface with constant improvements, making it versatile and user-friendly for feedback collection.

Watch for: Lack of advanced features in the widget for website integration.

Customer.guru9.1Best for teams of all sizes

Easy to set up and use, with a simple user interface and quick survey setup.

Watch for: Limited customization options and marketplace for additional apps and connectors.

SatisMeter9Best for teams of all sizes

Easy setup and integration with data platforms, making it quick to start gathering feedback.

Watch for: Customizations and advanced features may be overwhelming for new users without proper guidance or support.

Promoter Ninja8.5Best for teams of all sizes

User-friendly interface

Watch for: Limited to NPS metrics

GrowthScore8.3Best for teams of all sizes

Multi-channel feedback collection

Watch for: May be too basic for large enterprises

SurveyLabBest for teams of all sizes

Survey creation is fast, with a clear interface users can pick up quickly.

Watch for: Some users reported slow loading times and difficulty locating key features.

Why teams look for a ProProfs Survey Maker alternative

The decision to move off ProProfs Survey Maker usually rests on a few known weak spots:

  • Limited integrations with third-party tools could be expanded for more versatility.
  • Occasional bugs and glitches may affect user experience.
  • Mobile version access and UI design aspects could be improved for better usability.
  • Some users reported issues with customizing questions and adding multiple question types.

Key things to look for in a ProProfs Survey Maker alternative

Here's how the 8 free alternatives compare at a factual level: 8 offer a free tier; paid plans run $19–$190, with GrowthScore the cheapest entry point; and SatisMeter is the highest rated at 4.97★ across 40 reviews.

How we rank, in short.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to ProProfs Survey Maker are Promoter Ninja (5.0★), SatisMeter (5.0★), Zonka Feedback (5.0★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to ProProfs Survey Maker, prioritize: Survey Builder, Multi-language Support, Mobile Survey, Third-party Integration, Question Library, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

ProProfs Survey Maker starts from $7 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply ProProfs Survey Maker is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to narrow down your ProProfs Survey Maker alternative

  • On a budget / just exploring: start with a free tier — Zonka Feedback, Startquestion and Trustmary let you evaluate without paying upfront.
  • If real-user ratings matter most: SatisMeter has the strongest star rating (4.97★) among the options with verified reviews.
  • Want the safest pick: Zonka Feedback has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Before you switch from ProProfs Survey Maker

To replace ProProfs Survey Maker smoothly, treat data first. Export it, confirm the new tool can import it, and check feature parity for the work you actually do. Pilot on a free tier before rolling out, and keep ProProfs Survey Maker running until everything has moved over cleanly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].