NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Zonka Feedback vs ProProfs Survey Maker Comparison

Last updated:

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

View PricingRead Reviews

ProProfs Survey Maker

4.4(54 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionna…

View PricingRead Reviews

Zonka Feedback leads on user satisfaction with a 4.7-star rating across 130 reviews.

SpotSaaS Analysis

Zonka FeedbackProProfs Survey Maker

The core difference between Zonka Feedback and ProProfs Survey Maker lies in Zonka's strong offline capabilities and advanced survey logic, while ProProfs emphasizes extensive branding and multi-lingual support. Zonka Feedback is ideal for teams needing flexible survey building and offline data collection, whereas ProProfs Survey Maker suits those looking for personalized, multi-lingual surveys.

- Best for customizable NPS surveys - Strong offline capabilities - Flexible survey building with templates - Advanced logic for survey design - Ideal for small to medium businesses - Price: $24

- Best for customizable, multi-lingual surveys - Extensive branding options - Personalization features for surveys - Optimized for various devices - Ideal for small to medium businesses - Price: $7

Zonka Feedback vs ProProfs Survey Maker — at a glance

FeatureZonka FeedbackProProfs Survey Maker
Rating4.7 / 54.4 / 5
Reviews13054
Starting price$24 /Month$7 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyGlobalUS

Key differences between Zonka Feedback and ProProfs Survey Maker

  • Pricing: Zonka Feedback starts at $24 /Month, while ProProfs Survey Maker starts at $7 /Month.
  • User satisfaction: Zonka Feedback scores higher with a 4.7-star average.
  • Deployment: Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ProProfs Survey Maker supports SaaS/Web/Cloud.

Zonka Feedback vs ProProfs Survey Maker — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

Zonka Feedback - NPS Software

Zonka Feedback

(48)
Visit website
Visit Website

*sponsored

ProProfs Survey Maker - NPS Software

ProProfs Survey Maker

(44)
Talk to an expert
Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities. ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses.

Description

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for ... Read More about ProProfs Survey Maker

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Starts from $7

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.7

(130)

4.4

(54)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Visit website
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Zonka Feedback and ProProfs Survey Maker Compare on Features?

Total Features

28 Features

0 Features

Unique Features

No unique features

No features

Visit website
Get Quote

Compare Zonka Feedback and ProProfs Survey Maker on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24 , Billed Yearly
      • $7

      Pricing Plans

      • Essential

        Get Started

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        Get Started

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        Get Started

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

        • Browse all pricing plans
      • Not Available

      Pricing Page

      		Zonka Feedback pricing
      ProProfs Survey Maker pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Visit Website
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Zonka Feedback User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 130 reviews)

      4.4

      (based on 54 reviews)

      Rating Distribution

      47

      1

      0

      0

      0

      26

      15

      3

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Buyer sentiment

      Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

      What buyers like

      • Customization options
      • Multi-lingual support
      • User-friendly interface

      Common complaints

      • Limited integrations
      • Mobile UI and bugs

      Pros and Cons

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      • Customizable survey creation with various question types and templates

      • Multi-lingual support optimized for different devices

      • Intuitive user interface with user-friendly controls

      • Limited third-party integrations

      • Occasional bugs and glitches impacting user experience

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      List of Customers

      Customers

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      No Customers information available.

      Media and Screenshots

      Screenshots

      Zonka Feedback screenshot

      5 Screenshots

      ProProfs Survey Maker screenshot

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Zonka Feedback and ProProfs Survey Maker in 2026

      Alternatives

      Startquestion - NPS Software
      Startquestion

      4.8

      FeedbackLink - NPS Software
      FeedbackLink

      4.1

      Promoter Ninja - NPS Software
      Promoter Ninja

      5

      Zonka Feedback - NPS Software
      Zonka Feedback

      4.7

      eSurveysPro - Survey/ User Feedback Software
      eSurveysPro

      4.3

      QuestionPro - Survey/ User Feedback Software
      QuestionPro

      4.3

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zonka Feedback or ProProfs Survey Maker?
      Zonka Feedback edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zonka Feedback and ProProfs Survey Maker offer a free trial?
      Yes, both Zonka Feedback and ProProfs Survey Maker offer a free trial.
      What is the starting price of Zonka Feedback vs ProProfs Survey Maker?
      Zonka Feedback starts at $24 /Month. ProProfs Survey Maker starts at $7 /Month.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
      What are the top alternatives to ProProfs Survey Maker?
      Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.

      Book a strategy callClaim your free listing