9.3
SpotScore
Top 10 LiveHelpNow Alternatives 2026
Elevate your customer service with LiveHelpNow.
Main Features
- Agent Scheduling
- Alerts (Escalation)
- Automated Routing
- Call Me Option
Pricing
Starts from $9/Month
Free Trial available
LiveHelpNow is a Live Chat Software platform with a user rating of 4.2★ based on 158 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
LiveHelpNow vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| LiveHelpNow Current | Live Chat Software | $9 | 4.2 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Helpshift | Live Chat Software | Custom pricing | 4.3 ★ | ✗ No |
 HelpOnClick | Live Chat Software | $7.20 | 4.0 ★ | ✓ Yes |
 HelpCrunch | Live Chat Software | $12 | 4.7 ★ | ✓ Yes |
 Talkative | Live Chat Software | Free trial | 5.0 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top LiveHelpNow alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.3
SpotScore
Helpshift
Revolutionizing in-app customer support.
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What is Helpshift?
Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app assistance for leading mobile apps and games. What sets Helpshift apart is its pioneering approach of in-app ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 20 more
Unique Features
-
Persistent Chat
Pricing
Helpshift offers custom pricing plan
8.9
SpotScore
HelpOnClick
Turn visitors into paying customers 24/7.
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What is HelpOnClick?
Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 19 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $7.20/User/Month when Billed Yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.2
SpotScore
HelpCrunch
Revolutionize customer communication for ultimate success.
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What is HelpCrunch?
Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 17 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $12/User/Month when Billed Yearly
8.3
SpotScore
Talkative
Empower your customer connections with Talkative.
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What is Talkative?
Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...
Read moreCommon Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Talkative offers custom pricing plan
8.8
SpotScore
WhosOn
Build strong connections with customers through advanced chat technology.
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What is WhosOn?
WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...
Read moreCommon Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $33/User/Month
9.2
SpotScore
Acquire
Streamline customer engagement and drive growth.
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What is Acquire?
. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...
Read moreCommon Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Acquire offers custom pricing plan
9.2
SpotScore
Giosg
Boost conversions and delight customers with Giosg.
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What is Giosg?
Giosg is a live chat platform with AI-powered lead identification tools that connect sales, marketing, and customer support teams across a single customer journey. It personalizes visitor interactions, helps teams focus on warm leads, and tracks metrics like customer lifetime value (CLV) and ...
Read moreCommon Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Giosg offers custom pricing plan
9.7
SpotScore
Crisp
Transforming customer conversations, one click at a time.
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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreCommon Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
9.1
SpotScore
REVE Chat
Empower your online communication with REVE Chat.
Add to compare
What is REVE Chat?
Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...
Read moreCommon Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $13.50/Month when Billed Yearly
Why Teams Look for LiveHelpNow Alternatives
- While LiveHelpNow offers basic AI chatbots and intelligent routing, it may lack more advanced automation features such as AI-driven ticket categorization or predictive analytics found in other platforms.
- Some users have reported that the platform's customization options are limited, making it challenging to fully align the interface and workflows with specific business needs.
- Although LiveHelpNow integrates with various CRMs and third-party applications, some users have experienced difficulties in establishing seamless connections, potentially hindering workflow efficiency.
- A few users have noted that the user interface can feel outdated or less intuitive compared to more modern help desk solutions, which might impact agent efficiency and user experience.
- For larger enterprises with complex support structures, LiveHelpNow's scalability might be a concern, as some users have reported limitations in handling high volumes of tickets or multi-department coordination.
Which LiveHelpNow Alternative Is Right for You?
- If you need a free or low-cost option: HelpOnClick — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Talkative — holds the highest user rating (5.0★) among LiveHelpNow alternatives.
- If you want a mid-range option: WhosOn — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from LiveHelpNow? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off LiveHelpNow without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to LiveHelpNow for Live Chat Software are Talkative (5.0★), HelpCrunch (4.7★), Giosg (4.6★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to LiveHelpNow, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
LiveHelpNow starts from $9 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply LiveHelpNow is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
LiveHelpNow has a rating of 4.2. 7 alternatives — including Helpshift and HelpCrunch — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].