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REVE Chat vs LiveHelpNow vs ZoomInfo Chat Comparison

Last updated:

REVE Chat

3.4(35 reviews)

Starting at $13.50 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to conn…

LiveHelpNow

4.3(186 reviews)

Starting at $9 /Month

  • Free Trial
  • Medium Business
  • Small Business

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, whi…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LiveHelpNow leads on user satisfaction with a 4.3-star rating across 186 reviews.

REVE Chat vs LiveHelpNow vs ZoomInfo Chat — at a glance

FeatureREVE ChatLiveHelpNowZoomInfo Chat
Rating3.4 / 54.3 / 5
Reviews35186
Starting price$13.50 /Month$9 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPRSOC 2
Data residencyGlobalUSUS

Key differences between REVE Chat and LiveHelpNow

  • Pricing: REVE Chat starts at $13.50 /Month, while LiveHelpNow starts at $9 /Month.
  • Target audience: REVE Chat is built for Large Enterprises and Medium Business, while LiveHelpNow targets Medium Business and Small Business.
  • User satisfaction: LiveHelpNow scores higher with a 4.3-star average.
  • Deployment: REVE Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; LiveHelpNow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare REVE Chat vs LiveHelpNow vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

REVE Chat - Live Chat Software
Talk to an expert
Talk to an expert
LiveHelpNow - Live Chat Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

REVE Chat

Best for small to medium businesses needing easy multichannel live chat.

Choose if
  • You want a user-friendly interface consolidating multiple chat channels in one window.
  • You need advanced interaction features like co-browsing, voice/video chat, and screen sharing.
  • You prefer quick, low-complexity setup with flexible and configurable workflow options.
Consider alternatives if
  • Your enterprise requires highly advanced or specialized live chat functionalities.
  • You need premium, highly responsive customer support without language or reliability issues.

LiveHelpNow

Best for SMBs needing easy omnichannel customer support and ticketing.

Choose if
  • You run a small to mid-sized business (10-500 employees) in e-commerce, SaaS, or healthcare support.
  • You want a user-friendly, flexible platform with chat, SMS, email, and social media integration.
  • You value AI-powered chatbots and intelligent ticket routing for efficient issue resolution.
Consider alternatives if
  • Your organization requires extensive customization beyond medium complexity capabilities.
  • You depend heavily on a wide variety of third-party app integrations and marketplace apps.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

REVE Chat: Best for small to medium businesses needing easy multichannel live chat. LiveHelpNow: Best for SMBs needing easy omnichannel customer support and ticketing.

Description

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More about REVE Chat

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More about LiveHelpNow

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $13.50 , Billed Yearly
  • Starts from $9
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

9.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.4

(35)

Best Company Size

Small BusinessMedium Business
10-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

LiveHelpNow

  • Omnichannel Communication: LiveHelpNow supports multiple communication channels, including live chat, SMS, email, and social media, allowing businesses to engage with customers through their preferred platforms.
  • AI-Powered Automation: The platform offers AI chatbots and intelligent routing to handle common inquiries and direct tickets to the appropriate departments, enhancing efficiency and response times.
  • Comprehensive Reporting and Analytics: LiveHelpNow provides detailed reporting and analytics tools to track performance metrics, identify trends, and make data-driven decisions to improve customer service operations.
Best fit

Best fit

LiveHelpNow

  • 10 – 500 employees
  • E-commerce, SaaS, Retail, Education, Healthcare, Financial Services
  • Customer Support Manager, IT Help Desk Administrator, Operations Coordinator, Sales Support Specialist, Marketing Automation Specialist
Watchouts

Reasons buyers look elsewhere

REVE Chat

No alternatives guidance available yet.

LiveHelpNow

  • While LiveHelpNow offers basic AI chatbots and intelligent routing, it may lack more advanced automation features such as AI-driven ticket categorization or predictive analytics found in other platforms.
  • Some users have reported that the platform's customization options are limited, making it challenging to fully align the interface and workflows with specific business needs.
  • Although LiveHelpNow integrates with various CRMs and third-party applications, some users have experienced difficulties in establishing seamless connections, potentially hindering workflow efficiency.

Software Demo

Demo

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  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

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How do REVE Chat, LiveHelpNow and ZoomInfo Chat Compare on Features?

Total Features

9 Features

25 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare REVE Chat, LiveHelpNow and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13.50 , Billed Yearly
        • $9
        • Not Available

        Pricing Plans

        • Standard

          • Facebook Messenger

          • Department Management

          • Auto Triggers

          Show more +

        • Advanced

          • Includes features of Standard plan, plus

          • Video & Voice Chat

          • Viber Messenger

          Show more +

        • Enterprise

          • Includes features of Advanced plan, plus

          • Custom Development

          • Screen Sharing

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        REVE Chat pricing
        LiveHelpNow pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        REVE Chat vs LiveHelpNow User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        20

        0

        0

        0

        3

        97

        53

        13

        2

        3

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate the ease of use and multichannel features but express concerns about limited advanced capabilities and customer support quality.

        What buyers like

        • Ease of use
        • Multichannel integration
        • Advanced interaction features

        Common complaints

        • Limited advanced features
        • Customer support issues

        Buyer sentiment

        Users generally praise LiveHelpNow for its excellent customer support and ease of use, while noting some limitations in customization and integrations.

        What buyers like

        • Customer support quality
        • Ease of use
        • Omnichannel communication

        Common complaints

        • Limited customization
        • Lack of marketplace variety

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • User-friendly interface consolidating multiple chat channels into one window

        • Advanced interaction features like screen sharing and joint navigation

        • Quick and error-free installation process

        • Limited advanced features beyond basic chat functionality

        • Customer support quality issues, including language barriers and assistance reliability

        • Outstanding customer service with quick issue resolution

        • User-friendly and easy to navigate interface

        • Omnichannel communication including chat, SMS, email, and social media

        • Limited customization options restricting advanced use cases

        • Marketplace lacks variety in additional apps and connectors

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        LiveHelpNow_customers_0

        LiveHelpNow_customers_0

        LiveHelpNow_customers_1

        LiveHelpNow_customers_1

        LiveHelpNow_customers_2

        LiveHelpNow_customers_2

        No Customers information available.

        Media and Screenshots

        Screenshots

        Capterra : REVE Chat screenshot

        5 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        4 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, REVE Chat or LiveHelpNow?
        LiveHelpNow edges out the other on user ratings (4.3 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do REVE Chat and LiveHelpNow offer a free trial?
        Yes, both REVE Chat and LiveHelpNow offer a free trial.
        What is the starting price of REVE Chat vs LiveHelpNow?
        REVE Chat starts at $13.50 /Month. LiveHelpNow starts at $9 /Month.
        What are the top alternatives to REVE Chat?
        Top alternatives to REVE Chat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to LiveHelpNow?
        Top alternatives to LiveHelpNow include ZoomInfo Chat, ClickDesk, Deskero, LiveAgent, HelpDesk.

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