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Top 8 Free LiveHelpNow Alternatives, Compared (2026)

Explore 8 alternatives to LiveHelpNow — vetted by our editors with real user reviews, pricing, and feature comparisons.

LiveHelpNow alternatives: our 8 top picks at a glance

Quick answer

The best free live chat software tools to replace LiveHelpNow are LiveAgent, LiveChat and Crisp. LiveAgent sits at number one with a SpotScore of 9.8 and 4.7★ from reviewers. Compare all 8 on score, rating, and pricing below.

Thinking about life after LiveHelpNow? These 8 live chat software free alternatives are the options most worth your time, ranked by SpotScore (real-user satisfaction and market presence), ratings, and pricing. We check every tool ourselves. The table sums them up quickly; the breakdowns below give you the reasoning.

ProductSpotScoreRatingPricingBest for
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.7(870)Freefrom $15 /User/Monthteams of all sizes
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.4(791)Freefrom $16 /User/Monthteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.3(140)Freefrom $25 /User/Monthsmall & mid-size businesses
HelpDeskStreamline customer support and boost team productivity.9.4★★★★★ 4.9(36)Freefrom $29 /User/Monthteams of all sizes
DeskeroStreamlining customer support, one click at a time.9★★★★☆ 4.3(70)Freefrom $9 /User/Monthteams of all sizes
Zendesk ChatBoost customer engagement with real-time chat.9Not yet ratedFreefrom $19 /User/Monthteams of all sizes
HelpOnClickTurn visitors into paying customers 24/7.8.9★★★★☆ 3.6(10)Freefrom $7.20 /User/Monthteams of all sizes
LabiDeskStreamline customer support and enhance satisfaction.8.3Not yet ratedFreefrom $79/moteams of all sizes

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

870 verified reviews

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What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

791 verified reviews

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

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9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

4.3

140 verified reviews

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What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

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Free Trial

9.4

SpotScore

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

36 verified reviews

Add to compare

What is HelpDesk?

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

Read more about HelpDesk
Free Trial·

HelpDesk offers custom pricing plan

9.0

SpotScore

Deskero - Help Desk Software

Deskero

Streamlining customer support, one click at a time.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

70 verified reviews

Add to compare

What is Deskero?

Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...

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Free Trial

9.0

SpotScore

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Zendesk Chat?

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

Read more about Zendesk Chat
Free Trial

8.9

SpotScore

HelpOnClick - Live Chat Software

HelpOnClick

Turn visitors into paying customers 24/7.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.6

10 verified reviews

Add to compare

What is HelpOnClick?

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

Read more about HelpOnClick
Free Trial

8.3

SpotScore

LabiDesk - Help Desk Software

LabiDesk

Streamline customer support and enhance satisfaction.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is LabiDesk?

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...

Read more about LabiDesk
Free Trial

What earned each one a spot

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

HelpDesk9.4Best for teams of all sizes

Intuitive user interface

Watch for: Limited advanced features

Deskero9Best for teams of all sizes

Intuitive interface

Watch for: Limited advanced features

Zendesk Chat9Best for teams of all sizes

Integrates well with other Zendesk products for customer support management.

Watch for: Some challenges with integration, especially when accessing CRM software behind firewalls.

HelpOnClick8.9Best for teams of all sizes

Easy to use with a responsive interface, suitable for both tech and non-tech users.

Watch for: Higher pricing and additional service charges may feel excessive to users.

LabiDesk8.3Best for teams of all sizes

Complete customer inquiry management

Watch for: Limited reporting features

Why teams look for a LiveHelpNow alternative

When LiveHelpNow stops fitting, it's typically for reasons such as:

  • Limited customizations and features, making it challenging for newcomers without proper support.
  • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

What to look for in a LiveHelpNow alternative

Here's how the 8 free alternatives differ where it counts: 8 offer a free tier; paid plans run $7.2–$79, with HelpOnClick the cheapest entry point; and HelpDesk is the highest rated at 4.9★ across 36 reviews.

Behind the ranking.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to LiveHelpNow are HelpDesk (4.9★), LiveAgent (4.7★), LiveChat (4.4★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to LiveHelpNow, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

LiveHelpNow starts from $9 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply LiveHelpNow is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which LiveHelpNow alternative fits your needs?

  • On a budget / just exploring: start with a free tier — LiveAgent, LiveChat and Crisp let you evaluate without paying upfront.
  • If real-user ratings matter most: HelpDesk has the strongest star rating (4.9★) among the options with verified reviews.
  • Want the safest pick: LiveAgent has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Leaving LiveHelpNow behind

Planning your exit from LiveHelpNow? Pull your data out first and confirm the replacement imports it without loss. Make sure the workflows you depend on are covered, run a short trial before committing, and keep LiveHelpNow live as a fallback until you're settled. Many tools here offer a free path to test.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].