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9.3

Spot Score

Helpshift - Live Chat Software

Top Alternatives to Helpshift - Better Options for 2026

Revolutionizing in-app customer support.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Agent Scheduling
  • Alerts (Escalation)
  • Automated Routing
  • Call Me Option

Pricing

  • Helpshift offers custom pricing plan

Get Pricing Details

Helpshift is a Live Chat Software platform with a user rating of 4.1★ based on 369 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.

Helpshift vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.

ToolBest ForPricingRatingFree Option
Helpshift CurrentLive Chat SoftwareCustom pricing4.1 ★✗ No
ZoomInfo ChatLive Chat SoftwareCustom pricingNo reviews✗ No
ClickDeskLive Chat Software$12.994.0 ★✓ Yes
LiveAgentHelp Desk Software$154.7 ★✓ Yes
LabiDeskHelp Desk Software$79No reviews✓ Yes
LiveChatLive Chat Software$164.4 ★✓ Yes

Alternatives of Helpshift with

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Helpshift rating: 4.110 alternatives foundBuyers compare 3–5 alternatives before deciding.

Showing 1-10 out of 10

Top rated

List of the Top Helpshift alternatives as of June 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.2

Spot Score

ZoomInfo Chat - Live Chat Software

ZoomInfo Chat

RECOMMENDED

Transform your website chats into valuable connections.

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What is ZoomInfo Chat?

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

No unique features

Pricing

ZoomInfo Chat offers custom pricing plan

9.1

Spot Score

ClickDesk - Live Chat Software

ClickDesk

Seamlessly serve your customers with ClickDesk.

Try for Free

4.0

(84)

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✦ Editor’s PickFree plan available

What is ClickDesk?

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

  • Video Chat

Pricing

Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan

9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

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⭐ Higher rated than HelpshiftFree plan available

What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 20 more

Unique Features

  • Community Forums

  • Video Chat

Pricing

Free Trial available

Starts from $15/User/Month, also offers free forever plan

8.3

Spot Score

LabiDesk - Help Desk Software

LabiDesk

Streamline customer support and enhance satisfaction.

Start Free Trial

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What is LabiDesk?

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 11 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $79/Month when Billed Yearly

9.8

Spot Score

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Start Free Trial

Add to compare

⭐ Higher rated than Helpshift

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $16/User/Month when Billed Yearly

8.2

Spot Score

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

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4.7

(20)

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⭐ Higher rated than Helpshift

What is DeskMoz?

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

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Common Features

  • Visitor Targeting

  • Knowledge Database

  • Co-Browsing

+ 1 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $199/Month

9.0

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

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What is Zendesk Chat?

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 6 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow

Elevate your customer service with LiveHelpNow.

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⭐ Higher rated than Helpshift

What is LiveHelpNow?

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 20 more

Unique Features

  • Video Chat

  • Community Forums

Pricing

Free Trial available

Starts from $9/Month

9.3

Spot Score

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Start Free Trial

4.5

Add to compare

⭐ Higher rated than Helpshift

What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Video Chat

Pricing

Free Trial available

Starts from $29/User/Month

8.9

Spot Score

HelpOnClick - Live Chat Software

HelpOnClick

Turn visitors into paying customers 24/7.

Start Free Trial

3.6

(10)

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What is HelpOnClick?

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 19 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $7.20/User/Month when Billed Yearly

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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