9.3
Spot Score

Top Alternatives to Helpshift - Better Options for 2026
Revolutionizing in-app customer support.
Main Features
- Agent Scheduling
- Alerts (Escalation)
- Automated Routing
- Call Me Option
Pricing
Helpshift offers custom pricing plan
Helpshift is a Live Chat Software platform with a user rating of 4.1★ based on 369 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
Helpshift vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Live Chat Software | Custom pricing | 4.1 ★ | ✗ No | |
| Live Chat Software | Custom pricing | No reviews | ✗ No | |
| Live Chat Software | $12.99 | 4.0 ★ | ✓ Yes | |
| Help Desk Software | $15 | 4.7 ★ | ✓ Yes | |
| Help Desk Software | $79 | No reviews | ✓ Yes | |
| Live Chat Software | $16 | 4.4 ★ | ✓ Yes |
Showing 1-10 out of 10

List of the Top Helpshift alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
Spot Score

ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.1
Spot Score

ClickDesk
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Video Chat
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 20 more
Unique Features
-
Community Forums
-
Video Chat
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
8.3
Spot Score

LabiDesk
Streamline customer support and enhance satisfaction.
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What is LabiDesk?
LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 11 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $79/Month when Billed Yearly
9.8
Spot Score

LiveChat
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
8.2
Spot Score

DeskMoz
Engage, convert, and grow with DeskMoz.
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What is DeskMoz?
Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...
Read moreCommon Features
-
Visitor Targeting
-
Knowledge Database
-
Co-Browsing
+ 1 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $199/Month
9.0
Spot Score

Zendesk Chat
Boost customer engagement with real-time chat.
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What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
9.3
Spot Score

LiveHelpNow
Elevate your customer service with LiveHelpNow.
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What is LiveHelpNow?
LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 20 more
Unique Features
-
Video Chat
-
Community Forums
Pricing
Free Trial available
Starts from $9/Month
9.3
Spot Score

Comm100 Live Chat
Maximize customer satisfaction with personalized interactions.
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What is Comm100 Live Chat?
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
Pricing
Free Trial available
Starts from $29/User/Month
8.9
Spot Score

HelpOnClick
Turn visitors into paying customers 24/7.
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What is HelpOnClick?
Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 19 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $7.20/User/Month when Billed Yearly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
