9.3
SpotScore
Top 10 LiveHelpNow Alternatives 2026
Elevate your customer service with LiveHelpNow.
Main Features
- Agent Scheduling
- Alerts (Escalation)
- Automated Routing
- Call Me Option
Pricing
Starts from $9/Month
Free Trial available
LiveHelpNow is a Live Chat Software platform with a user rating of 4.2★ based on 158 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
LiveHelpNow vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| LiveHelpNow Current | Live Chat Software | $9 | 4.2 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Helpshift | Live Chat Software | Custom pricing | 4.3 ★ | ✗ No |
 HelpOnClick | Live Chat Software | $7.20 | 4.0 ★ | ✓ Yes |
 HelpCrunch | Live Chat Software | $12 | 4.7 ★ | ✓ Yes |
 Talkative | Live Chat Software | Free trial | 5.0 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top LiveHelpNow alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.3
SpotScore
Helpshift — 4.26★
Revolutionizing in-app customer support.
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What is Helpshift?
Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app assistance for leading mobile apps and games. What sets Helpshift apart is its pioneering approach of in-app ...
Read moreWhat reviewers like about Helpshift
- Integrates well with other resources and systems for easier customer service.
- Offers a variety of possibilities to search for information and manage client requests effectively.
- Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.
Where Helpshift falls short
- Occasional system crashes and slow response times.
- Limited customization options and lack of certain platform support on the Help Center.
- Some users find the system a bit overwhelming due to the number of available features and settings.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 20 more
Unique Features
-
Persistent Chat
Pricing
Helpshift offers custom pricing plan
8.9
SpotScore
HelpOnClick — from $7.20 · 4★
Turn visitors into paying customers 24/7.
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What is HelpOnClick?
Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...
Read moreWhat reviewers like about HelpOnClick
- Easy to use with a responsive interface, suitable for both tech and non-tech users.
- Customization options are a game-changer for websites, making customer support efficient.
- Integration with commonly used website platforms like WooCommerce and Magento.
Where HelpOnClick falls short
- Higher pricing and additional service charges may feel excessive to users.
- Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce.
- Lack of chat support, only available through email and call.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 19 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $7.20/User/Month when Billed Yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.2
SpotScore
HelpCrunch — from $12 · 4.69★
Revolutionize customer communication for ultimate success.
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What is HelpCrunch?
Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email ...
Read moreWhat reviewers like about HelpCrunch
- Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.
- Saves time by consolidating multiple tools into one with great functionality.
- Clean and easy-to-use tool that works out of the box.
Where HelpCrunch falls short
- Occasional issues with basic features breaking, requiring time to fix.
- Support responsiveness can vary, leading to frustrations with critical functionality failures.
- Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 17 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $12/User/Month when Billed Yearly
8.3
SpotScore
Talkative — 5★
Empower your customer connections with Talkative.
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What is Talkative?
Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...
Read moreWhat reviewers like about Talkative
- Voice and video integration
- Co-browsing feature
- Real-time problem solving
Where Talkative falls short
- Complex setup
- Higher pricing tier
- May require training for staff
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Talkative offers custom pricing plan
8.8
SpotScore
WhosOn — from $33 · 4.31★
Build strong connections with customers through advanced chat technology.
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What is WhosOn?
WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...
Read moreWhat reviewers like about WhosOn
- Proactive visitor engagement
- Sentiment analysis
- Smart response suggestions
Where WhosOn falls short
- Limited customization options
- May lack advanced features
- Pricing can be high
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $33/User/Month
9.2
SpotScore
Acquire — 4.31★
Streamline customer engagement and drive growth.
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What is Acquire?
. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...
Read moreWhat reviewers like about Acquire
- Easy to integrate with existing software, providing a consistent experience.
- Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.
- Provides personalized customer experiences and feedback loop.
Where Acquire falls short
- Some users experienced sporadic bugs and glitches that require frequent attention.
- Lack of certain customizability options for tailor-made solutions according to specific needs.
- Limited sound notifications affecting real-time responsiveness.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Acquire offers custom pricing plan
9.2
SpotScore
Giosg — 4.64★
Boost conversions and delight customers with Giosg.
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What is Giosg?
Giosg is a live chat platform with AI-powered lead identification tools that connect sales, marketing, and customer support teams across a single customer journey. It personalizes visitor interactions, helps teams focus on warm leads, and tracks metrics like customer lifetime value (CLV) and ...
Read moreWhat reviewers like about Giosg
- Easy to deploy and use, with simple modification and creation of bots.
- Exceptional customer support providing efficient assistance.
- Building integrations is easy and fast, with customization options.
Where Giosg falls short
- Complexity for newcomers without proper support when utilizing the richness of features and customizations.
- Limited selection in the Marketplace for additional apps and connectors, which restricts advanced functionalities.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Giosg offers custom pricing plan
9.7
SpotScore
Crisp — from $25 · 4.47★
Transforming customer conversations, one click at a time.
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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreWhat reviewers like about Crisp
- Responsive and helpful customer support team, providing prompt assistance and solutions.
- Rich features, integration with various tools, and continuous development of new functionality.
- Easy to use, clear interface, and accessibility across different communication channels.
Where Crisp falls short
- Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
- Limited visual customization options, such as chatbox button customization, preventing full visual customization.
- Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
9.1
SpotScore
REVE Chat — from $13.50 · 4.08★
Empower your online communication with REVE Chat.
Add to compare
What is REVE Chat?
Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...
Read moreWhat reviewers like about REVE Chat
- User-friendly interface that integrates all chats in one window, enhancing convenience.
- Advanced features such as screen sharing, joint navigation, and department management for effective customization and interaction.
- Quick and error-free installation process, improving client communication and satisfaction.
Where REVE Chat falls short
- Reports of basic features working effectively, but lacking in advanced capabilities.
- Complaints about customer support quality, with issues regarding linguistic communication and assistance reliability.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $13.50/Month when Billed Yearly
The main LiveHelpNow competitors
Buyers comparing LiveHelpNow usually weigh it against these 10 live chat software competitors, starting with ZoomInfo Chat, Helpshift and HelpOnClick. Each is compared against LiveHelpNow on rating, pricing and feature coverage below.
What else works like LiveHelpNow?
Searches for "sites like LiveHelpNow" and "apps like LiveHelpNow" land on the same set of options as "LiveHelpNow alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What earned each one a spot
Integrates well with other resources and systems for easier customer service.
Watch for: Occasional system crashes and slow response times.
Easy to use with a responsive interface, suitable for both tech and non-tech users.
Watch for: Higher pricing and additional service charges may feel excessive to users.
Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.
Watch for: Occasional issues with basic features breaking, requiring time to fix.
Proactive visitor engagement
Watch for: Limited customization options
Easy to integrate with existing software, providing a consistent experience.
Watch for: Some users experienced sporadic bugs and glitches that require frequent attention.
Easy to deploy and use, with simple modification and creation of bots.
Watch for: Complexity for newcomers without proper support when utilizing the richness of features and customizations.
Responsive and helpful customer support team, providing prompt assistance and solutions.
Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
User-friendly interface that integrates all chats in one window, enhancing convenience.
Watch for: Reports of basic features working effectively, but lacking in advanced capabilities.
Why teams look for a LiveHelpNow alternative
When LiveHelpNow stops fitting, it's typically for reasons such as:
- Limited customizations and features, making it challenging for newcomers without proper support.
- Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
What to look for in a LiveHelpNow alternative
Here's how the 10 alternatives differ where it counts: 7 offer a free tier; and Talkative is the highest rated at 5★ across 19 reviews.
Behind the ranking.
Why Teams Look for LiveHelpNow Alternatives
- While LiveHelpNow offers basic AI chatbots and intelligent routing, it may lack more advanced automation features such as AI-driven ticket categorization or predictive analytics found in other platforms.
- Some users have reported that the platform's customization options are limited, making it challenging to fully align the interface and workflows with specific business needs.
- Although LiveHelpNow integrates with various CRMs and third-party applications, some users have experienced difficulties in establishing seamless connections, potentially hindering workflow efficiency.
- A few users have noted that the user interface can feel outdated or less intuitive compared to more modern help desk solutions, which might impact agent efficiency and user experience.
- For larger enterprises with complex support structures, LiveHelpNow's scalability might be a concern, as some users have reported limitations in handling high volumes of tickets or multi-department coordination.
Which LiveHelpNow Alternative Is Right for You?
- If you need a free or low-cost option: HelpOnClick — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Talkative — holds the highest user rating (5.0★) among LiveHelpNow alternatives.
- If you want a mid-range option: WhosOn — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from LiveHelpNow? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off LiveHelpNow without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to LiveHelpNow for Live Chat Software are Talkative (5.0★), HelpCrunch (4.7★), Giosg (4.6★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to LiveHelpNow, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
LiveHelpNow starts from $9 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply LiveHelpNow is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
LiveHelpNow has a rating of 4.2. 7 alternatives — including Helpshift and HelpCrunch — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].