Efficiently manage service requests with ease.
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Starts from $10One-Time Payment, also offers free forever plan
Overview
Pricing
Alternatives
Ratings
Media
Customers
Integrations
Support
FAQs
What is Jira Service Desk?
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the business needs.
Pricing
Starts from $10One-Time Payment
Free Trial available
Customer Type
Large Enterprises
Medium Business
Small Business
Platform Type
SaaS/Web/Cloud
Installed - Windows
Installed - Mac
Software demo
View demo
Jira Service Desk Pricing
Free Trial
Yes, It's available
Jira Service Desk Pricing
Starts from $10One-Time Payment
Offers free forever plan
Pricing Model
Free trial
Freemium
Paid Plans (One-time license /Subscription )
Pricing Plans
Free
User limits : Up to 3 agents
Customer limit : Unlimited
Service request management
Incident management
Change management
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Standard
$20
/User/Month
User limits : Up to 5,000 agents
Includes features of Free plan, plus
Global and multi-project automation : 500 executions per month
Audit logs
Storage : 250 GB file storage
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Premium
$40
/User/Month
Includes features of Standard plan, plus
Global and multi-project automation : 1,000 executions per user per month (combined)
Admin insights
IP allowlisting (Beta)
Sandbox (coming soon)
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Server (Self-managed)
$10
One-Time Payment
Complete control of your environment
A single server deployment
Perpetual license + free year of maintenance
Screenshots of the Jira Service Desk Pricing Page
Disclaimer: Pricing information for Jira Service Desk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
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Jira Service Desk Reviews & Ratings
User Review
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SB
Sunil b
11/05/20
Perfect ticketing tool if you are looking for things to happen swiftly
What do you like best? - we have a option to customize it and use it in any possible way. - The way the flow of the ticket tool is designed. ...
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A
Alejandro G
10/20/20
Excellent sollution service desk and management.
What do you like best? I want to recommend this solution, not only for being excellent, but for its great technical support service, there is also ...
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BR
Bien Rafael Claire B
10/07/20
Jira Ticketing Tool review
What do you like best? It is a good software, a very reliable and is reasonably easy to use. There are various options to pull up reports using ...
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JC
Jefferson C
09/30/20
Jira Servicedesk Best Ticketing Tool
What do you like best? The thing that I like with Jira Servicedesk is that it is very user friendly and I can design my own dashboard for better ...
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Jira Service Desk Media
Jira Service Desk Customers
Domino's
Airbnb
Square
The Telegraph
Sotheby's
Puppet
Jira Service Desk Integrations
Compare Jira Service Desk with alternatives
Contact
+61 2 9262 1443
Customer Service
Online
Location
Sydney, Australia
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Yes, Jira Service Desk provides API.
No, Jira Service Desk doesn’t provide mobile app.
Jira Service Desk is located in Sydney, Australia
Jira Service Desk offers Free Trial, Freemium, One-time license, Subscription pricing models
