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we're a small startup with just 8 people. is jira service desk overkill for us, or can it actually help manage our service requests effectively?
Product Analyst
depends on your needs. jira service desk is designed for medium to large enterprises, but it does offer a freemium plan that could work for a small team. if you have a manageable number of service requests, it might be a good fit, especially with features like the self-service portal.