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Jira Service Desk - Service Desk Software

Jira Service Desk Pricing Plans in 2026

Efficiently manage service requests with ease.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Asset Management
  • Customer Support
  • Live Chat
  • Reports

Pricing

  • Starts from $20/user/month when monthly, also offers free forever plan

  • Free Trial available

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Jira Service Desk Pricing

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"Large marketplace ecosystem extends functionality across ITSM, reporting, and asset management."

Free Trial

✓ Available

Try it free →

Starting Price

$20 / /user/month

when monthly

Free Plan

✓ Free forever

Pricing Model

Free TrialFreemiumOne-time licenseSubscription

No credit card required · Cancel anytime · Free trial included

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How much does Jira Service Desk cost?

Free

Free

Individuals & freelancers
  • Service management and customer service apps

  • Templates for HR, marketing, and internal teams

  • Alerts, on-call schedules, and incident templates

  • Multichannel support (customer portal, email, chat)

  • Custom forms, workflows, and queues

  • Embedded knowledge base

  • Community support

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Jira Service Desk supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Jira Service Desk's official website as of May 2026. For the latest pricing, visit their website.

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  • Real pricing — no sales pressure
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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Jira Service Desk offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

Jira Service Desk offers Free Trial, Freemium, One-time license, Subscription pricing. Plans start from $20//user/month. View all Jira Service Desk pricing plans →

The starting price of Jira Service Desk is $20/user/month when monthly

Yes, Jira Service Desk offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Most subscription-based tools including Jira Service Desk offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Jira Service Desk's pricing page for exact savings.

Most SaaS products including Jira Service Desk allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Jira Service Desk's terms or contact their support team for details.

Jira Service Desk offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

Jira Service Desk Support Options

Customer ServiceOnline
LocationSydney, Australia

Connect with Jira Service Desk

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].