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3 Best Freshchat Alternatives in 2025

9.0

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

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Product Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Free Trial available

8.3

Spot Score

Smartchat - Live Chat Software

Smartchat

Connect, convert and grow your business with Smartchat.

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Product Description

Smartchat, an AI-powered live chat software solution, helps businesses attract leads and engage with website visitors in real-time. Gain valuable insights into your online traffic, all from one centralized platform. With 24/7 availability, this software allows companies of all sizes to connect ...

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Free Trial available

7.7

Spot Score

Tiledesk - Live Chat Software

Tiledesk

Boost your support capacity with AI chatbots.

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Product Description

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let them independently handle customer inquiries. This results in achieving ...

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Free Trial available, Try Now

Tiledesk offers custom pricing plan

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].