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FreightPOP Review: Is It The Right Freight Management Software For Your Team?

Best for Mid-market · Enterprise

SOC 2
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FreightPOP offers custom pricing plan

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Integrates with

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What is FreightPOP?

FreightPOP is an AI supply chain software platform built for mid-market and enterprise shippers. We are the intelligence that moves your supply chain—unifying WMS, OMS, and TMS into a single end-to-end solution. With one login, shippers can manage parcel, LTL, FTL, ocean, rail, and international air while integrating seamlessly with the systems already in their tech stack across 1,500+ supported connections. At the core of the platform is FreightPOP AI—our intelligence layer that spans the entire FreightPOP ecosystem. It continuously learns from shipment data, operational behavior, and system activity to guide decisions and automate execution. FreightPOP AI supports essential logistics functions such as rate shopping, dispatching, tracking, and freight audit, while enabling advanced capabilities like load consolidation, route optimization, yard management, and dock scheduling.

Pricing

  • FreightPOP offers custom pricing plan

Best For

Designed for mid-market and enterprise teams

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

  • Installed - Windows

  • Browser Based (Cloud)

FreightPOP Software Demo

FreightPOP was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider FreightPOP

Use cases
Logistics and shipping companies, E-commerce businesses with complex shipping needs, Third-party logistics (3PL) providers
Team types
Logistics managers, Supply chain coordinators
Company size
Medium business, Large enterprises
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose FreightPOP

  • Centralizes quoting, tracking, and delivery confirmation across multiple carriers in one platform

  • User-friendly interface with robust rate shopping and reporting capabilities

  • Responsive and helpful technical support facilitating onboarding and ongoing use

Is FreightPOP right for you?

Best for medium to large businesses needing multi-carrier freight management.

Choose FreightPOP if

  • You require centralized quoting, tracking, and delivery confirmation across carriers.
  • Your team benefits from seamless integration with Salesforce, Oracle, or Zoho.
  • You need robust rate shopping and customizable reporting for complex shipping.

Consider alternatives if

  • You are a small business with simple shipping needs seeking a simpler tool.
  • You need extensive third-party app integrations beyond FreightPOP’s limited marketplace.

What buyers should know before choosing FreightPOP

FreightPOP users report strong satisfaction with the platform's core shipping workflow. The system consolidates quoting, rate shopping, carrier selection, and delivery tracking in a single interface.

Key strengths include integrations with major carriers (FedEx, UPS, XPO) and 3PL providers, competitive rate comparison across vendors, and detailed shipment reporting. Customer support response times average under 2 hours according to user feedback.

Before shortlisting, verify three things in a demo: (1) whether your specific carrier or 3PL integrations are pre-built or require custom setup—some regional carriers may need manual configuration; (2) how the platform handles your shipment volume and frequency, as performance can degrade with very high-volume LTL operations; (3) pricing structure, since per-shipment fees can add up quickly for companies processing 500+ shipments monthly. Known limitations: the mobile app lacks offline functionality, so drivers without consistent connectivity may experience delays logging deliveries.

The reporting dashboard requires manual export for most third-party analytics tools—no native API for automated data pulls. Batch operations (uploading 100+ shipments at once) can take 10–15 minutes to process.

Pricing typically starts at $99/month for base access plus per-shipment fees ($0. 50–$2.

00 depending on shipment type). Confirm whether your contract includes unlimited carrier integrations or if additional carriers incur setup fees.

Request a trial with your actual shipping volume to test performance before committing to annual terms.

Pros and cons

FreightPOP pros and cons

  • FreightPOP pros
  • Centralizes quoting, tracking, and delivery confirmation across multiple carriers in one platform

  • User-friendly interface with robust rate shopping and reporting capabilities

  • Responsive and helpful technical support facilitating onboarding and ongoing use

  • FreightPOP cons
  • Steep learning curve for new users due to feature richness and limited onboarding support

  • Limited marketplace for additional apps and connectors restricting advanced customization

4.8/5 rating
37 verified reviews

Ready to try it?

Get started with FreightPOP

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare FreightPOP side-by-side with top Freight Management Software alternatives.

Ally TMS
GoFreight
Shipthis
+7 more
Compare alternatives

What is the pricing of FreightPOP?

FreightPOP uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingFreightPOP offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if FreightPOP fits your budget?

FreightPOP reviews and ratings

Buyer sentiment

Overall positive sentiment highlights FreightPOP’s comprehensive multi-carrier management and ease of use, tempered by concerns about onboarding complexity and limited integration options.

What buyers like

  • Ease of use
  • Multi-carrier rate shopping
  • Responsive customer support

Common complaints

  • Complexity for new users
  • Limited app marketplace

4.78

Excellent

Based on 37 ratings & 37 reviews

Are you using FreightPOP?

Rating Distribution

Excellent

(32)

Very Good

(5)

Good

(0)

Poor

(0)

Terrible

(0)

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  • Real pricing — no sales pressure
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What are the features of FreightPOP?

75%

Feature coverage

41 of 55 tracked features

Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…

An app or software sends out alerts, which are actionable and content-rich push notifications. These alerts can be for various reasons, incl…

Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…

Audit logging is a critical feature in software that helps track and record all actions and events within the system. It allows for a compre…

In Incident, you may automate your work flow process for new requests by using automatic routing. It instructs the system on when and where…

Barcoding, also known as RFID (Radio Frequency Identification), is a software feature that enables tracking and identification of products,…

Benchmarking is the process of comparing a company's success to that of other firms in its industry to discover if there is a performance ga…

An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…

Customer relationship management (CRM) is a tool that allows to keep track of all of the company's relationships and interactions with its c…

Client management, also referred to as customer management, is a key aspect of business operations that involves managing and organizing cli…

Collaboration has received a lot of attention in the marketing world recently. It's taking off in a big way but still has many questions sur…

Cost tracking is an essential feature of software that allows businesses to monitor and manage their expenses and budgets in a systematic ma…

Customer Database is a vital feature of any software that allows businesses to store, organize, and manage information related to their cust…

A customer portal is a website that allows current customers to access services and information. It's usually safe and confidential, and it…

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

Data security refers to the practice of protecting digital data from unauthorized access, use, disclosure, disruption, modification, or dest…

Dispatch management is a crucial feature in software that helps businesses efficiently manage the delivery of goods and services. It involve…

A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…

Fleet management is a comprehensive solution designed to help businesses effectively manage and maintain their fleet of vehicles. This softw…

Flexible search is a feature found in many software programs that allows users to easily search for specific information within a large data…

The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…

Inventory optimization is an essential software feature that helps businesses efficiently manage their inventory levels. It is a process tha…

A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…

Monitoring is a crucial feature of software applications that allows users to track and analyze the performance of their systems and applica…

Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials p…

The actions required to register a customer's order into a company's order processing system are known as order entry. Internally, this info…

The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting…

Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…

Purchase order management is an internal procurement procedure used by businesses to ensure that every purchase is justified, essential, and…

Real time analytics is a software feature that enables immediate data analysis and visualization as data is being generated. It provides bus…

Real-time order tracking is a software feature that allows users to track the status and movement of their orders in real-time. This feature…

Routing is a key feature in software development that plays a significant role in connecting different devices or networks. It is the proces…

A search filter is a feature that allows a visitor to narrow down the search results on a product listing page, such as by size, color, pric…

Shipment Tracking is a core feature of shipping software that enables businesses and customers to monitor the real-time status and location…

The transporting of people or products from one location to another by ship or other methods is known as shipping. Shipping Management is wh…

Supplier Management covers the process of sourcing, selecting, and managing suppliers to keep the supply chain running efficiently. It helps…

Manufacturers, suppliers, distributors, retailers, and customers make up the supply chain ecosystem. Supply activities' planning, implementa…

Transaction history is a feature commonly found in software applications that allows users to view a record of all the transactions that hav…

The Transparency Tool is a powerful feature that is commonly found in software applications, particularly those that are used for design and…

A warehouse management system (WMS) is a set of tools and processes that enable businesses to manage and control warehouse operations from t…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

FreightPOP security and data handling

Key compliance certifications and security features for IT and security teams evaluating FreightPOP.

Certifications

SOC 2✓ Certified
GDPR✗ Not certified
HIPAA✗ Not certified
ISO 27001✗ Not certified

Developer & data

Data residency
🇺🇸

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FreightPOP Customers

Porsche-logo

Porsche

Amazon-logo

Amazon

Kyocera-logo

Kyocera

ebay-logo

ebay

Forever 21-logo

Forever 21

Elgen-logo

Elgen

NewEgg-logo

NewEgg

FreightPOP_customers_2-logo

ZLine-logo

ZLine

ZAGG-logo

ZAGG

Help & Contact

FreightPOP Support Options

Customer ServiceBusiness HoursOnline
LocationLake Forest, California

Connect with FreightPOP

Frequently Asked Questions About FreightPOP

Common questions buyers ask before choosing FreightPOP.

FreightPOP is a Freight Management Software. FreightPOP offers Shipping Management, Shipment Tracking, Order Management, Real-time Order Tracking, Dashboard and many more functionalities.

FreightPOP is a strong fit if: You require centralized quoting, tracking, and delivery confirmation across carriers.; Your team benefits from seamless integration with Salesforce, Oracle, or Zoho.. Consider alternatives if: You are a small business with simple shipping needs seeking a simpler tool.; You need extensive third-party app integrations beyond FreightPOP’s limited marketplace..

Buyers commonly note the following limitations of FreightPOP: Steep learning curve for new users due to feature richness and limited onboarding support; Limited marketplace for additional apps and connectors restricting advanced customization; Pricing is quotation-based and not publicly disclosed, complicating upfront cost evaluation.

Some top alternatives to FreightPOP includes Ally TMS, GoFreight, Shipthis, TruckSmartz and Logistream.

FreightPOP offers Quotation Based pricing model

Yes, FreightPOP can integrate with Quickbooks, Salesforce, SAP ERP, Shopify and many more.You can find more integration for FreightPOP here

The starting price is not disclosed by FreightPOP. You can visit FreightPOP pricing page to get the latest pricing.

Ready to try it?

Get started with FreightPOP

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].