Freightos Review: Is It The Right Freight Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $40
BUFFALO
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Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Freightos?
Freightos eliminates global trade complications by providing customers with one of the most cutting-edge online marketplaces for international shipping. You gain flexibility in finding the most suitable logistics provider for your shipment requirements, and this includes active conversation, round-the-clock support, as well as automatic event management. Moreover, Freightos' ecosystem processes more than a million queries each month, counting up to thousands of shipments and tens of millions of pricing updates, making it a top choice platform for users
Pricing
Starts from $40
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Freightos Software Demo
Freightos was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Freightos
- Use cases
- International shipping and logistics, Global trade and freight forwarding, Supply chain management for import/export
- Team types
- Logistics managers, Supply chain coordinators
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Freightos
Transparent and easy to use platform for shipping logistics
Outstanding communication and honest pricing
Excellent customer service with fast delivery and regular updates
Is Freightos right for you?
Best for streamlined international shipping with transparent pricing and support.
Choose Freightos if
- You need a simple, easy-to-use platform for global freight management.
- Your team values transparent pricing and honest communication with logistics providers.
- You want real-time shipment updates and automatic event management.
Consider alternatives if
- Your business requires highly customized shipment monitoring and control features.
- You need guaranteed on-time deliveries without risk of delays.
What buyers should know before shortlisting Freightos
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences.
The availability of real-time communication and reliable customer support also earns Freightos high marks. While the majority of users have had seamless experiences with Freightos, a few have encountered challenges such as delayed shipments and technical issues with the website interface.
However, these instances appear to be isolated, and the platform's overall performance seems to be commendable. Users appreciate the platform's efficiency in managing shipments, offering various quotes, and providing a central hub for all logistics needs.
Despite some minor drawbacks, Freightos remains a valuable tool for businesses and individuals looking for a streamlined and effective shipping solution.
Freightos pros and cons
- Freightos pros
Transparent and easy to use platform for shipping logistics
Outstanding communication and honest pricing
Excellent customer service with fast delivery and regular updates
- Freightos cons
Inconsistent delivery times with some shipments arriving late
Technical issues on the website affecting user experience
Ready to try it?
Get started with Freightos
Connect with the team for a personalised demo.
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What is the pricing of Freightos?
Freightos Pricing Plans
Percentage of secured order 1
Instantly compare freight rates
Access to 50+ providers.One-stop shipment management
In-app provider communication
24/6 dedicated phone/chat support
Credit terms for qualifying buyers
Percentage of secured order 2
Low-touch instant digital sales
Payment collection
Digital customer management
Access to 70K users
User Fees (Rate Management)
$49
/User/Month
Rate Management
Contract Management Services (Rate Management)
Individual Contracts (Upload or update one price list on an ad-hoc basis: $40)
Individual Contracts (As part of a pre-purchased contract automation package: $25)
Freightos reviews and ratings
Buyer sentiment
Overall positive buyer sentiment highlights Freightos' transparency, ease of use, and customer support, tempered by concerns over delivery delays and technical issues.
What buyers like
- Ease of use
- Transparent pricing
- Customer service
Common complaints
- Delivery delays
- Technical website issues
What users are saying
M
max
11/24/24
Transparent and easy to use.
Date of experience: November 24, 2024
LS
L S Larry
11/06/24
Really great experience
Really great experience. Outstanding communications. Honest pricing. Shipment was slightly overweight and they repriced it fairly. Super fast ...
Read more
M
max
11/04/24
Transparent
Transparent, easy, reasonable prices.
S
steve
10/30/24
Everything went smoothly and kept…
Everything went smoothly and kept update at every stage, as it has done every time i have used Freightos
J
JD
10/22/24
Great
Simple,easy to use and reasonable rates
AH
Abdul Hussain
09/25/24
Great to work with
Great to work with, handled everything, always available if I had any concerns via chat, with real people on the other end. Delivery from China to my ...
Read more
Freightos security and data handling
Key compliance certifications and security features for IT and security teams evaluating Freightos.
Certifications
Developer & data
Alternatives to Freightos
Freightos Customers
BUFFALO
Price Busters
Freightos Support Options
Frequently Asked Questions About Freightos
Common questions buyers ask before choosing Freightos.
Freightos is a strong fit if: You need a simple, easy-to-use platform for global freight management.; Your team values transparent pricing and honest communication with logistics providers.. Consider alternatives if: Your business requires highly customized shipment monitoring and control features.; You need guaranteed on-time deliveries without risk of delays..
Buyers commonly note the following limitations of Freightos: Inconsistent delivery times with some shipments arriving late; Technical issues on the website affecting user experience; Limited control and monitoring options for certain shipments.
Some top alternatives to Freightos includes Flexport, GoFreight, Shipthis, FreightPath and Freight Deck.
Freightos offers Subscription, Quotation Based pricing models
The starting price of Freightos is $40
Ready to try it?
Get started with Freightos
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].