Freightos Review: Is It The Right Freight Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $40
BUFFALO
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Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Freightos?
Freightos eliminates global trade complications by providing customers with one of the most cutting-edge online marketplaces for international shipping. You gain flexibility in finding the most suitable logistics provider for your shipment requirements, and this includes active conversation, round-the-clock support, as well as automatic event management. Moreover, Freightos' ecosystem processes more than a million queries each month, counting up to thousands of shipments and tens of millions of pricing updates, making it a top choice platform for users
Pricing
Starts from $40
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Freightos Software Demo
Freightos was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Freightos
- Use cases
- International shipping and logistics, Global trade and freight forwarding, Supply chain management for import/export
- Team types
- Logistics managers, Supply chain coordinators
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Freightos
Transparent and easy to use platform for shipping logistics
Outstanding communication and honest pricing
Excellent customer service with fast delivery and regular updates
Is Freightos right for you?
Best for streamlined international shipping with transparent pricing and support.
Choose Freightos if
- You need a simple, easy-to-use platform for global freight management.
- Your team values transparent pricing and honest communication with logistics providers.
- You want real-time shipment updates and automatic event management.
Consider alternatives if
- Your business requires highly customized shipment monitoring and control features.
- You need guaranteed on-time deliveries without risk of delays.
What buyers should know before shortlisting Freightos
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences.
The availability of real-time communication and reliable customer support also earns Freightos high marks. While the majority of users have had seamless experiences with Freightos, a few have encountered challenges such as delayed shipments and technical issues with the website interface.
However, these instances appear to be isolated, and the platform's overall performance seems to be commendable. Users appreciate the platform's efficiency in managing shipments, offering various quotes, and providing a central hub for all logistics needs.
Despite some minor drawbacks, Freightos remains a valuable tool for businesses and individuals looking for a streamlined and effective shipping solution.
Freightos pros and cons
- Freightos pros
Transparent and easy to use platform for shipping logistics
Outstanding communication and honest pricing
Excellent customer service with fast delivery and regular updates
- Freightos cons
Inconsistent delivery times with some shipments arriving late
Technical issues on the website affecting user experience
Ready to try it?
Get started with Freightos
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Freightos side-by-side with top Freight Management Software alternatives.
What is the pricing of Freightos?
Freightos Pricing Plans
Percentage of secured order 1
Instantly compare freight rates
Access to 50+ providers.One-stop shipment management
In-app provider communication
24/6 dedicated phone/chat support
Credit terms for qualifying buyers
Percentage of secured order 2
Low-touch instant digital sales
Payment collection
Digital customer management
Access to 70K users
User Fees (Rate Management)
$49
/User/Month
Rate Management
Contract Management Services (Rate Management)
Individual Contracts (Upload or update one price list on an ad-hoc basis: $40)
Individual Contracts (As part of a pre-purchased contract automation package: $25)
Weighing your options?
Not sure if Freightos fits your budget?
Freightos reviews and ratings
Buyer sentiment
Overall positive buyer sentiment highlights Freightos' transparency, ease of use, and customer support, tempered by concerns over delivery delays and technical issues.
What buyers like
- Ease of use
- Transparent pricing
- Customer service
Common complaints
- Delivery delays
- Technical website issues
Are you using Freightos?
What users are saying
D
dantescorproducts.com
12/26/25
Freightos looked after me when the…
Freightos looked after me when the freight forwarder did not follow acceptable billing practices. Great communication. Thank you
MM
Matthew Marshall
12/04/25
I had a really great experience…
I had a really great experience overall. While there were minor fluctuations in some costs, the difference was not significant. It would be helpful to ...
Read more
P
psodarrellgmail.com
12/03/25
The Best There Is Out There
The amazing service. Fast and efficient. Excellent customer service to help you through the process of your shipping.
C
customer
11/21/25
They made it seamless going into this…
They made it seamless going into this without any knowledge of importing. I think a general estimate of import duties, taxes, fees, inspections and ...
Read more
I
Ilyas
11/16/25
On time was delivered with extra care
On time was delivered with extra care
C
Cory
11/13/25
Can't fault them
Can't fault them. The website is easy to use and the forwarders are great. Would recommend.
- See if Freightos fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Freightos?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
Shipment Tracking is a core feature of shipping software that enables businesses and customers to monitor the real-time status and location…
The transporting of people or products from one location to another by ship or other methods is known as shipping. Shipping Management is wh…
Status tracking is a method of accurately locating an object in transit from point A to point B using a decentralized and digital location l…
Manufacturers, suppliers, distributors, retailers, and customers make up the supply chain ecosystem. Supply activities' planning, implementa…
Freightos security and data handling
Key compliance certifications and security features for IT and security teams evaluating Freightos.
Certifications
Developer & data
Alternatives to Freightos
Freightos Customers
BUFFALO
Price Busters
Freightos Support Options
Frequently Asked Questions About Freightos
Common questions buyers ask before choosing Freightos.
Freightos is a Freight Management Software. Freightos offers Shipping Management, Shipment Tracking, Status Tracking, Supply Chain Management and many more functionalities.
Freightos is a strong fit if: You need a simple, easy-to-use platform for global freight management.; Your team values transparent pricing and honest communication with logistics providers.. Consider alternatives if: Your business requires highly customized shipment monitoring and control features.; You need guaranteed on-time deliveries without risk of delays..
Buyers commonly note the following limitations of Freightos: Inconsistent delivery times with some shipments arriving late; Technical issues on the website affecting user experience; Limited control and monitoring options for certain shipments.
Some top alternatives to Freightos includes Flexport, GoFreight, Shipthis, FreightPath and Freight Deck.
Freightos offers Subscription, Quotation Based pricing models
The starting price of Freightos is $40
Ready to try it?
Get started with Freightos
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].