Order Management
The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting the order, picking, packing, and shipping the things indicated in the order, and lastly tracking them until they are delivered are all part of the process. After a customer places an order and pays for it, the order management procedure begins. The order information is sent to the inventory department of the store, where warehouse staff handles the picking, packing, and shipping. The process concludes with the store contacting the consumer to see if they were satisfied with their purchase.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
