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What is Order Management?

What does 'Order Management' mean?

The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting the order, picking, packing, and shipping the things indicated in the order, and lastly tracking them until they are delivered are all part of the process. After a customer places an order and pays for it, the order management procedure begins. The order information is sent to the inventory department of the store, where warehouse staff handles the picking, packing, and shipping. The process concludes with the store contacting the consumer to see if they were satisfied with their purchase.

List of software with Order Management functionality

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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