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9.8

Spot Score

Acumatica - ERP Software

Acumatica Review: Is It The Right ERP Software For Your Team?

Best for SMB teams · Mid-market

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Acumatica offers custom pricing plan

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What is Acumatica?

Acumatica is a pioneering Cloud-based ERP solution tailored for small and medium-sized businesses. It offers industry-specific editions and seamless cross-functional workflows to enhance operational efficiency. Whether working remotely or in the office, users can experience a consistent and intuitive system. Acumatica includes all essential modules like Financials, CRM, Project Accounting, Reporting, and Business Intelligence. It streamlines tasks like quote and order management, purchasing automation, inventory tracking, and customer service improvement. The integrated platform brings together CRM, financials, manufacturing, and accounting for a holistic view of the organization. It fosters collaboration between customers, finance, field, and service teams, enabling a smooth customer experience across all sales channels, including mobile, online, kiosks

Pricing

  • Acumatica offers custom pricing plan

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Acumatica Software Demo

Acumatica was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Acumatica

Use cases
Manufacturing and Distribution, Fintech and SaaS companies, Consulting and E-commerce businesses
Team types
CFOs and Controllers, IT Managers
Company size
10-50 employees, 51-500 employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Acumatica

  • Automates repetitive tasks to improve productivity and reduce errors

  • Intuitive user interface accessible even to non-developers

  • Cloud-based platform enabling anytime, anywhere access and real-time insights

Is Acumatica right for you?

Cloud-based ERP excelling in automation and industry-specific workflows for SMBs.

Choose Acumatica if

  • You need industry-specific ERP editions tailored to manufacturing, fintech, or e-commerce.
  • Your team requires flexible, cross-functional workflows to boost operational efficiency.
  • You want a cloud platform enabling real-time access and automation of repetitive tasks.

Consider alternatives if

  • Your organization demands extensive third-party integrations beyond Acumatica’s limited marketplace.
  • You prefer a simple, out-of-the-box ERP with minimal setup and a shallow learning curve.

What buyers should know before shortlisting Acumatica

Acumatica stands out as an exceptional, powerful, and flexible ERP system, catering to a wide range of business needs. The software excels in streamlining processes through automation, such as AP, AR, and cash management.

Users appreciate its intuitive nature, robustness, and quick workflows, enhancing efficiency and user experience. The cloud-based platform ensures accessibility and actionable data for all team members.

While some users express minor concerns, such as the need for improvement in dashboard customization and learning curve for certain features, the overall consensus remains highly positive. Acumatica's continuous innovation and adaptability are highlighted, ensuring it remains at the forefront of technology.

Despite some limitations in out-of-the-box reports, the software's customization options and extensibility through its marketplace add significant value. Acumatica's ability to cater to diverse business requirements, consolidate processes, and provide real-time tracking and analysis assures users of its transformative impact on their operations.

With a strong community and consistent updates, Acumatica proves to be a reliable and forward-thinking ERP solution for various industries.

Pros and cons

Acumatica pros and cons

  • Acumatica pros
  • Automates repetitive tasks to improve productivity and reduce errors

  • Intuitive user interface accessible even to non-developers

  • Cloud-based platform enabling anytime, anywhere access and real-time insights

  • Acumatica cons
  • Steeper learning curve for new users navigating features and workflows

  • Limited marketplace for additional apps and connectors

4.5/5 rating
835 verified reviews

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See how it stacks up

Compare Acumatica side-by-side with top ERP Software alternatives.

abas ERP
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What is the pricing of Acumatica?

Acumatica uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingAcumatica offers custom pricing
Pricing Model
Quotation Based

Acumatica reviews and ratings

Buyer sentiment

Overall positive sentiment highlights Acumatica’s powerful automation, intuitive interface, and cloud accessibility, tempered by concerns about learning curve and customization complexity.

What buyers like

  • Ease of use
  • Automation of repetitive tasks
  • Cloud-based accessibility

Common complaints

  • Learning curve for new users
  • Limited app marketplace and integrations

4.5

Very Good

Based on 616 ratings & 835 reviews

Rating Distribution

Excellent

(573)

Very Good

(218)

Good

(29)

Poor

(6)

Poor

(9)

What users are saying

MC

Michael C

01/31/24

5 out of 5

"2021r2 Acumatica"

What do you like best about Acumatica? reporting features and ability to adapt. What do you dislike about Acumatica? learning new gi paths are ...

Read more

AU

Anonymous User

01/31/24

5 out of 5

"Acumatica Quick and Easy"

What do you like best about Acumatica? Acumatica is intuitive for users. It is robust and quick. What do you dislike about Acumatica? I don't have ...

Read more

RC

Robert Chester G

01/31/24

5 out of 5

"Acumatica Best ERP for Accounting and Finance"

What do you like best about Acumatica? I like how it automate my company's AP, AR, and Cash Management processes, as well as our Journal entries, ...

Read more

RC

Robert Chester G

01/31/24

5 out of 5

"Acumatica Best ERP for Accounting and Finance"

What do you like best about Acumatica? I like how it automate my company's AP, AR, and Cash Management processes, as well as our Journal entries, ...

Read more

AN

Aristide N

01/31/24

5 out of 5

"Acumatica the amazing, powerful, flexible ERP"

What do you like best about Acumatica? Acumatica is an amazing, powerful, flexible ERP; i like their community.. really like their automation via ...

Read more

MC

Michael C

01/31/24

5 out of 5

"2021r2 Acumatica"

What do you like best about Acumatica? reporting features and ability to adapt. What do you dislike about Acumatica? learning new gi paths are ...

Read more

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What are the features of Acumatica?

46%

Feature coverage

17 of 37 tracked features

The Accounting Management feature streamlines financial processes such as accounts payable/receivable, general ledger management, and financ…

The Asset Management feature enables organizations to track and manage their physical assets throughout their lifecycle. From acquisition to…

Acumatica’s Customer Relationship Management (CRM) feature enhances customer interactions by consolidating customer data in one platform. It…

Acumatica’s Dashboard feature provides users with customizable views of key performance indicators (KPIs) and metrics relevant to their role…

Acumatica’s Financial Management feature provides a comprehensive suite of tools for managing financial operations including budgeting, fore…

The HR Management feature in Acumatica centralizes employee information, streamlining processes such as recruitment, onboarding, performance…

Acumatica’s Inventory Management feature streamlines the tracking and control of inventory across multiple warehouses and locations. It enab…

Acumatica’s Order Management feature streamlines the entire sales order process from quote to fulfillment. It enables businesses to manage o…

Acumatica’s Payment Processing feature simplifies and secures financial transactions by supporting multiple payment methods, including credi…

Acumatica’s Payments feature facilitates seamless handling of incoming and outgoing payments through integration with various financial inst…

Acumatica’s Project Accounting feature provides tools for tracking project budgets, expenses, and profitability in real-time. Project manage…

The Purchasing feature automates procurement processes by allowing users to create purchase orders, manage vendor relationships, and track o…

Acumatica’s Reporting feature delivers real-time, customizable reports that provide deep insights into business performance. It enables user…

The Sales feature within Acumatica simplifies the sales process by providing tools for managing leads, opportunities, and customer interacti…

Acumatica’s Stock Management feature allows businesses to monitor inventory levels in real-time across multiple locations. This capability e…

Acumatica’s Supply Chain Management feature streamlines the entire supply chain process, from procurement to production and distribution. By…

Acumatica’s Warehouse Management feature optimizes warehouse operations by enabling real-time tracking of inventory, barcode scanning, and e…

Security & Compliance

Acumatica security and data handling

Key compliance certifications and security features for IT and security teams evaluating Acumatica.

Certifications

GDPR✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond Acumatica

  • Users may seek alternatives due to specific industry needs that Acumatica does not fully address, prompting businesses to explore solutions tailored to their unique operational requirements and compliance standards.

  • Cost considerations can drive the search for alternatives, as some organizations may find competing products offer similar features at a lower price point or more favorable licensing terms.

  • Businesses experiencing rapid growth might look for more scalable options, particularly if they anticipate needing advanced functionalities that Acumatica may not readily provide as they expand.

  • Integration capabilities with existing systems can be a concern; users might seek alternatives that offer seamless connectivity with their current software stack or preferred third-party applications.

  • User experience and interface preferences can lead to exploring other solutions, especially if team members find Acumatica’s design less intuitive or harder to navigate compared to other ERP systems.

Help & Contact

Acumatica Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationKirkland, Washington

Frequently Asked Questions About Acumatica

Common questions buyers ask before choosing Acumatica.

Acumatica is a ERP Software. Acumatica offers Supply Chain Management, Sales, Stock Management, HR Management, Financial Management and many more functionalities.

Acumatica is a strong fit if: You need industry-specific ERP editions tailored to manufacturing, fintech, or e-commerce.; Your team requires flexible, cross-functional workflows to boost operational efficiency.. Consider alternatives if: Your organization demands extensive third-party integrations beyond Acumatica’s limited marketplace.; You prefer a simple, out-of-the-box ERP with minimal setup and a shallow learning curve..

Buyers commonly note the following limitations of Acumatica: Steeper learning curve for new users navigating features and workflows; Limited marketplace for additional apps and connectors; Customization can require significant effort and understanding to avoid impacting functionality.

Some top alternatives to Acumatica includes abas ERP, Epicor ERP, OnCloudERP, SAP ERP and Business i ERP.

Acumatica offers Quotation Based pricing model

We don't have information regarding integrations of the Acumatica as of now.

The starting price is not disclosed by Acumatica. You can visit Acumatica pricing page to get the latest pricing.

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Ready to try it?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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