Epicor ERP Review: Is It The Right ERP Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPREpicor ERP offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Epicor ERP
Epicor ERP caters to roles such as Operations Managers and Supply Chain Analysts within companies ranging from 100 to 2,000 employees, particularly in manufacturing, distribution, and retail sectors. A rating of 3.8 out of 5 from 472 reviews suggests a broadly validated solution with room for improvement.
Users highlight Epicor ERP's intuitive navigation and the flexibility it offers for customization, which is particularly beneficial for manufacturing companies needing tailored solutions. However, potential buyers should be aware of challenges with support services, including slow response times that could impact issue resolution.
Quick facts about Epicor ERP
What is Epicor ERP?
With Epicor ERP, boost your company's profits by saving time and reducing costs through its powerful built-in analytics. Get a clear understanding of your company's current state with dashboards, trackers, and visual data tools integrated into the ERP platform. Gain the ability to make informed decisions based on facts. Say goodbye to the complexities faced by growing manufacturers with Epicor ERP by your side. This software offers robust features that help you achieve the highest level of profitability, making it an essential tool for your business success.
Pricing
Epicor ERP offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRSSO & MFA supported
Data residency:Global
Epicor ERP Software Demo
Epicor ERP was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Epicor ERP
- Use cases
- Manufacturing, Distribution, Retail
- Team types
- Roles like Operations Managers, Supply Chain Analysts
- Company size
- 100 to 2,000 employees
Why teams choose Epicor ERP
Easy to use with intuitive navigation and drill-down capabilities for end users.
Flexibility and customization options for adapting to unique business needs.
Powerful module functionality suitable for manufacturing companies.
Is Epicor ERP right for you?
What buyers should know before shortlisting Epicor ERP
Epicor Kinetic ERP system has garnered significant praise for its user-friendly interface and robust functionality, making it a top choice for businesses. Users appreciate the ease of navigation and the ability to customize reports and workflows to suit their specific needs.
The system's comprehensive features, such as structured workflows and multi-company capabilities, streamline processes and enhance decision-making. While the software has received accolades for its flexibility and depth of coverage, there have been subtle mentions of areas for improvement, such as the need for better support responsiveness and system speed issues, particularly in the cloud-based version.
However, overall, Epicor Kinetic stands out for its reliable performance and adaptability in a dynamic manufacturing environment. With constant updates and evolving capabilities, it continues to meet the diverse requirements of businesses effectively.
Epicor ERP pros and cons
- Epicor ERP pros
Easy to use with intuitive navigation and drill-down capabilities for end users.
Flexibility and customization options for adapting to unique business needs.
Powerful module functionality suitable for manufacturing companies.
- Epicor ERP cons
Challenges with support services, including slow response times and repetitive requests for issue resolution.
Initial learning curve for newcomers without proper training or guidance.
Ready to try it?
Get started with Epicor ERP
Connect with the team for a personalised demo.
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Compare Epicor ERP side-by-side with top ERP Software alternatives.
What is the pricing of Epicor ERP?
Epicor ERP uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Epicor ERP reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 166 reviews, with clear strengths and a few common watchouts.
What buyers like
- Navigation and drill-down capabilities work well for end users.
- Flexibility and customization options for adapting to unique business needs.
- Module functionality covers manufacturing company requirements.
Common complaints
- Challenges with support services, including slow response times and repetitive requests for issue resolution.
- Initial learning curve for newcomers without proper training or guidance.
- Limited marketplace offerings for additional apps and connectors, restricting advanced functionalities.
Are you using Epicor ERP?
What users are saying
MK
Moin K
01/09/24
"Best class system for use"
What do you like best about Kinetic? Very easy to use, discussion with the EUG are resourseful. We can understand the topics easily. BEST ERP system
LU
Leon U
09/07/23
"once you have the processes, dashboards and financial reports up and running Epicor works well."
What do you like best about Epicor for Manufacturing? with programming epicor can be set up and customized the way you want
AD
Amanda D
05/18/23
"We are currently not using Kinetic but i do like the look and the drill downs."
What do you like best about Kinetic? I like the drill downs. I'm not familiar with it because we're still using Classic. What do you dislike about Kinetic?
CS
Charles S
05/17/23
"Flexible expandable supportable What more do you want?"
What do you like best about Kinetic? The Kinetic product is flexible in handling our B2B ETO business ina field where every day and every dollar ...
Read more
NH
Norman H
05/17/23
"Powerful, customizable & easy to use"
What do you like best about Kinetic? Kinetic is an easily customizable ERP software that end users can quickly learn to use. What do you dislike about ...
Read more
MC
Michelle C
05/17/23
"Lots of Learning - Tips and Tricks"
What do you like best about Kinetic? Easy to use. We currently have the older version. What do you dislike about Kinetic?
- See if Epicor ERP fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Epicor ERP?
The Accounting Management feature provides complete tools for managing accounting across your organization. It supports general ledger manag…
The Asset Management feature allows businesses to track and manage their physical assets throughout their lifecycle. It provides tools for m…
Epicor ERP's Customer Relationship Management (CRM) feature helps organizations manage interactions with current and potential customers. It…
Epicor ERP’s Dashboard feature provides users with customizable visualizations of key performance indicators (KPIs) across various business…
Epicor ERP's Financial Management feature offers reliable tools for managing financial operations including budgeting, forecasting, accounts…
The HR Management feature simplifies employee administration processes including recruitment, onboarding, performance management, and payrol…
The Project Management feature lets organizations plan, execute, and track projects effectively from inception through completion. It includ…
Purchasing is a method by which an individual or organization acquires goods or services to achieve its objectives. Despite the efforts of n…
Order placing, order scheduling, shipping, and billing are all implemented in the ERP Sales module. This module also aids in sales forecasti…
With the Stock Management feature, Epicor ERP lets businesses maintain optimal inventory levels through accurate tracking and forecasting. I…
The Supply Chain Management feature in Epicor ERP gives you end-to-end visibility and control over your supply chain processes. It integrate…
Epicor ERP's Warehouse Management feature optimizes the flow of goods and materials within your warehouse. It allows real-time tracking of i…
Epicor ERP security and data handling
Key compliance certifications and security features for IT and security teams evaluating Epicor ERP.
Certifications
Security features
Developer & data
Alternatives to Epicor ERP
Why buyers keep looking beyond Epicor ERP
Users may seek alternatives to Epicor ERP due to high implementation and maintenance costs, which can strain budgets, especially for smaller businesses looking for more cost-effective solutions.
Some organizations find that Epicor ERP lacks flexibility in customization, prompting them to explore alternatives that offer more tailored functionalities to meet their unique operational needs.
Companies experiencing challenges with user interface and ease of use in Epicor ERP might consider alternatives that provide a more intuitive experience and better user adoption rates among employees.
Limited integration capabilities with other software systems can lead users to search for alternative ERP solutions that offer seamless connectivity, improving overall business processes and data flow.
Epicor ERP Support Options
Frequently Asked Questions About Epicor ERP
Common questions buyers ask before choosing Epicor ERP.
Epicor ERP is a ERP Software. Epicor ERP offers Warehouse Management, Supply Chain Management, Sales, Stock Management, HR Management and many more functionalities.
Buyers commonly note the following limitations of Epicor ERP: Challenges with support services, including slow response times and repetitive requests for issue resolution.; Initial learning curve for newcomers without proper training or guidance.; Limited marketplace offerings for additional apps and connectors, restricting advanced functionalities..
Some top alternatives to Epicor ERP includes abas ERP, SYSPRO, ZapERP, Expand ERP and ERP-ONE+.
Epicor ERP offers Quotation Based pricing model
The starting price is not disclosed by Epicor ERP. You can visit Epicor ERP pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
