Best Reputation Management Software For Small Business
Top picks for Reputation Management Software available for small business
9.8
Spot Score
Amplify your reputation, connect with customers.
Free trial not available
Freemium
Starts from $200/Month
9.6
Spot Score
Manage your reputation like a pro.
Free Trial available
Freemium not available
BirdEye offers custom pricing plan
9.4
Spot Score
Monitor, respond, and improve your online reputation.
Free Trial available
Freemium
Starts from $24/Month when Billed Yearly
Showing 1-20 out of 110

List of the Best Reputation Management Software For Small Business as of June 2026
9.8
Spot Score

Trustpilot
Amplify your reputation, connect with customers.
Best for: SMB teams · Mid-market · Enterprise
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What is Trustpilot?
Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respond to customer feedback. The RESTful API is perfect for developers who want ...
Read more about TrustpilotStarts from $200/Month, also offers free forever plan
9.6
Spot Score

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What is BirdEye?
BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...
Read more about BirdEyeBirdEye offers custom pricing plan
9.4
Spot Score

Mention
Monitor, respond, and improve your online reputation.
Best for: SMB teams · Mid-market · Enterprise
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What is Mention?
Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to improve or hurt their reputation. Mention is used by big brands like ...
Read more about MentionStarts from $24/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score

Reputation.com
Take control and protect your online image.
Best for: SMB teams · Mid-market · Enterprise
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What is Reputation.com?
Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other accident. The customers include major corporations, law firms, celebrities ...
Read more about Reputation.comReputation.com offers custom pricing plan
9.1
Spot Score

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What is Broadly?
Broadly is a comprehensive reputation management software out there, designed to take on all of the issues affecting digital reputation. It's reputation management in a convenient online platform. Broadly lets businesses proactively monitor and manage their reputation in real-time.
Read more about BroadlyBroadly offers custom pricing plan
9.1
Spot Score

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What is Yotpo?
Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer reviews, ratings and Q&A, and allows for personalized displays. Brands can ...
Read more about Yotpo9.1
Spot Score
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What is GoSite?
GoSite is an all-in-one platform for small businesses, facilitating customers to find, book, and pay for services. The platform is easy to use and customize, allowing you to build your website with drag-and-drop editor. Manage your team's schedule, client bookings and grow your business with ...
Read more about GoSiteGoSite offers custom pricing plan
9.0
Spot Score

NiceJob
Streamline your reputation management with automation.
Best for: SMB teams · Mid-market · Enterprise
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What is NiceJob?
NiceJob is a reputation management software that leverages automation to cut the time allocated to reputation monitoring, notification and protection. Reputation management is not a one step process any longer; it's a full time job managing multiple sources of risk that can be automated with ...
Read more about NiceJob9.0
Spot Score

Brand24
Protect Your Brand's Reputation, Always Stay Ahead
Best for: SMB teams · Mid-market · Enterprise
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What is Brand24?
Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are fully engaged across social networks in order to prevent crisis situations or minimize damage to an ...
Read more about Brand249.0
Spot Score

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What is Grade.us?
Grades.us is a reputation management software that allows to quickly and easily enter student's online grade, then publish the grade to social accounts in a matter of minutes -instead of hours! The free Chrome Extension allows to post grades from Gmail, Chrome, or a direct link to their Grades
Read more about Grade.usStarts from $2,500 when Billed Monthly
9.0
Spot Score

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What is Awario?
Awario is a cloud based reputation management software solution. The application helps businesses maintain their online reputation by continuously monitoring customer feedback, such as reviews and mentions on blog posts, forums, social networks such as Facebook, Twitter, LinkedIn and etc., ...
Read more about Awario8.8
Spot Score

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What is Endorsal?
Reputation Management Software that empowers you to respond anytime, anywhere to negative reviews. Access customer feedback and messages about any business from more than 100 review sites across the web. Endorsal's patent-pending technology will assists in managing the conversation and ...
Read more about Endorsal8.7
Spot Score

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What is Mentionlytics?
Mentionlytics is the a powerful platform for understanding and managing how reputation spreads online. With Mentionlytics, user will have quick and intuitive access to sources that are driving conversations in real time. Just like Nielsen TV Ratings do for TV programming, Mentionlytics provides ...
Read more about MentionlyticsStarts from $29/Month
8.7
Spot Score

Chekkit
Amplifying customer interactions for business growth.
Best for: SMB teams · Mid-market · Enterprise
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What is Chekkit?
Chekkit is a customer experience management software that helps businesses grow by amplifying their interactions with customers. This highly rated online platform is equipped with various tools like reviews, webchat, messenger, payments, video chat, and more. These features enable organizations ...
Read more about Chekkit8.7
Spot Score

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What is RepuGen?
RepuGen is a reputation management software platform used by businesses, organizations, and individuals to combat problems of online reputation damage through a network of websites that allow other business owners, organizations, and individuals to login and provide positive reviews.
Read more about RepuGenRepuGen offers custom pricing plan
8.7
Spot Score

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What is Starfish Reviews?
Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the StarfishReviews.com website, where consumers can leave good or bad reviews of ...
Read more about Starfish Reviews8.7
Spot Score

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What is ChatMeter?
ChatMeter is an innovative reputation management tool designed to help companies, agencies, and multi location businesses maximize their online presence. Utilizing its advanced features, users gain full control over the entire review management process, enabling them to construct a presence ...
Read more about ChatMeterChatMeter offers custom pricing plan
8.7
Spot Score

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What is ReviewBuzz?
ReputationBuzz is an online reputation management software in the marketplace, specifically designed to help small to medium sized businesses control customer feedback and create a better brand image. It offers a series of powerful tools that enables clients to truly put their best foot forward ...
Read more about ReviewBuzz8.7
Spot Score
ReviewTrackers
Maximize your business's reputation and reach.
Best for: SMB teams · Mid-market · Enterprise
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What is ReviewTrackers?
ReviewTrackers reputation management software puts all of the reviews onto a single platform, making them easier to read and engaging customers through social media and SEO-optimized email campaigns. Learn what competition's customers are saying, leverage social media for targeted marketing and ...
Read more about ReviewTrackersReviewTrackers offers custom pricing plan
8.7
Spot Score

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What is ReviewInc?
ReviewInc is a web-based reputation management software that allows to manage reputation on the major review sites like Google, CitySearch, Bing Places, Yahoo and more. ReviewInc is designed to run from any computer with internet access which means user can respond to reviews from anywhere.
Read more about ReviewIncStarts from $39/Month
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Frequently Asked Questions About Reputation Management Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Reputation Management Software features to evaluate are Customer Support, Content Management, Gamification, Knowledge Database, Offline Form, Shortcut Messages. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.
Reputation Management Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Reputation Management Software based on verified user reviews and SpotScore are Rannko, FreshReview, Reptrics. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Start by listing your must-have features — commonly Customer Support, Content Management, Gamification, Knowledge Database, Offline Form, Shortcut Messages. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Reputation Management Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Reputation Management Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

