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Best JivoChat Alternatives for Mac — 6 Compared in 2026

Explore 6 alternatives to JivoChat — vetted by our editors with real user reviews, pricing, and feature comparisons.

6 top-rated JivoChat alternatives at a glance

Quick answer

Short on time? The best alternatives to JivoChat are LiveAgent, LiveChat and tawk.to. LiveAgent leads with a SpotScore of 9.8 and a 4.67★ rating. All 6 are compared on score, rating, and pricing below.

Ready to move on from JivoChat? These 6 live chat software alternatives are the picks worth testing first. Our ranking leans on SpotScore, which weighs verified satisfaction against market presence, then star ratings and pricing model. Editors check each tool. Start with the table for a fast read, then go section by section below.

ProductSpotScoreRatingPricingBest for
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.67(870)Freefrom $15 /User/Monthteams of all sizes
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.35(791)Freefrom $16 /User/Monthteams of all sizes
tawk.toEngage with customers in real-time, effortlessly.9.7★★★★☆ 3.92(274)teams of all sizes
Tidio ChatStreamlined communication for ultimate customer satisfaction.9.1Not yet ratedFreefrom $12.50/moteams of all sizes
HelpOnClickTurn visitors into paying customers 24/7.8.9★★★★☆ 4(10)Freefrom $7.20 /User/Monthteams of all sizes
MyLiveChatConvert visitors into loyal customers with MyLiveChat.8.8★★☆☆☆ 2.33(6)Freefrom $15/moteams of all sizes

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

870 verified reviews

Add to compare

What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

791 verified reviews

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

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9.7

SpotScore

tawk.to - Live Chat Software

tawk.to

Engage with customers in real-time, effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

3.9

274 verified reviews

Add to compare

What is tawk.to?

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply shortcuts to help teams respond faster, along with real-time visitor ...

Read more about tawk.to

9.1

SpotScore

Tidio Chat - Live Chat Software

Tidio Chat

Streamlined communication for ultimate customer satisfaction.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Tidio Chat?

"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...

Read more about Tidio Chat

8.9

SpotScore

HelpOnClick - Live Chat Software

HelpOnClick

Turn visitors into paying customers 24/7.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

10 verified reviews

Add to compare

What is HelpOnClick?

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

Read more about HelpOnClick
Free Trial

8.8

SpotScore

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

2.3

6 verified reviews

Add to compare

What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Read more about MyLiveChat
Free Trial

Why each made the list

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

tawk.to9.7Best for teams of all sizes

User-friendly and cost-effective, offering easy setup and customization options.

Watch for: Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

Tidio Chat9.1Best for teams of all sizes

All-in-one communication platform

Watch for: May lack advanced analytics

HelpOnClick8.9Best for teams of all sizes

Easy to use with a responsive interface, suitable for both tech and non-tech users.

Watch for: Higher pricing and additional service charges may feel excessive to users.

MyLiveChat8.8Best for teams of all sizes

Fast messaging experience

Watch for: Limited integrations

Why teams look for a JivoChat alternative

Teams usually start looking for a JivoChat alternative for a few concrete reasons:

  • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
  • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

What to keep in mind choosing a JivoChat alternative

On price, ratings, and standout strengths, the 6 alternatives compare like this: 5 offer a free tier; paid plans run $7.2–$16, with HelpOnClick the cheapest entry point; and LiveAgent is the highest rated at 4.67★ across 870 reviews.

Our ranking method.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to JivoChat are LiveAgent (4.7★), LiveChat (4.3★), HelpOnClick (4.0★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to JivoChat, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

JivoChat starts from $13 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply JivoChat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Picking the best JivoChat alternative for your team

  • On a budget / just exploring: start with a free tier — LiveAgent, LiveChat and Tidio Chat let you evaluate without paying upfront.
  • If real-user ratings matter most: LiveAgent has the strongest star rating (4.67★) among the options with verified reviews.
  • Want the safest pick: LiveAgent has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

How to switch from JivoChat

Switching from JivoChat goes smoother with a plan. Start by exporting your data and making sure the new tool imports it cleanly. Confirm the workflows you rely on still work, run a small pilot first, and keep JivoChat running until everything's moved. Most options above let you test free before you commit.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].