Compare Freshchat vs Olark vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshchat (630) Get Quote Get Quote	Olark (250) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More	Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.5/10	9.4/10
User Ratings	4.5 (191)	4.3 (729)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	8 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	Not Available
Pricing Plans	Free (Messaging) Get Started Chatbots (Freddy) Chatbot Analytics (Freddy) Inbox Views Show more + Growth (Messaging) Get Started Includes features of Free plan, plus Up to 2000 bot sessions/month (Free) Assignment Rules Show more + Pro (Messaging) Get Started Includes features of Growth plan, plus Up to 3000 bot sessions/month (Free) WhatsApp Business (Popular) Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 191 reviews)	4.3 (based on 729 reviews)
Rating Distribution	Excellent 338 Very Good 271 Good 12 Poor 3 Terible 6	Excellent 146 Very Good 74 Good 18 Poor 8 Terible 4
Expert's Review generated by AI	Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more	Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more
Pros and Cons	Seamless and user-friendly interface for smooth customer interactions. Easy integration with CRM and other tools. Real-time chat assistance and omnichannel support. Comprehensive view of support needs. Occasional glitches may disrupt the system flow. Limited marketplace for additional apps and connectors.	Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers. Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates. Provides basic features needed for customer chat, such as automated responses and chat management tools. Offers customization options for branding and messaging, enhancing user experience. Lack of advanced features and integrations, limiting functionalities for advanced users/organizations. Pricing structure, particularly for add-on features, may deter small startups or users on a budget.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	Dunzo Delivery Hero klarna	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	5 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshchat and Olark offer a Free Trial.

Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Freshchat begins at $15/User/Month when Billed Yearly, while pricing details for Olark are unavailable.

Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshchat vs Olark vs ZoomInfo Chat

Freshchat

Olark

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure