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Intercom Alternatives: 6 Options Compared, Including Free (2026)

Explore 6 alternatives to Intercom — vetted by our editors with real user reviews, pricing, and feature comparisons.

6 top free Intercom alternatives, compared

Quick answer

The Intercom alternatives worth knowing first are LiveHelpNow, Comm100 Live Chat and Userlike. LiveHelpNow earns the top SpotScore (9.3) and a 4.21★ rating. See how all 6 stack up on score, rating, and price below.

If Intercom isn't pulling its weight, this list points you to better options. These 6 live chat software free alternatives are ranked by SpotScore (verified satisfaction and market presence), ratings, and pricing model, with editorial review on every entry. Compare them in the table, then read the detail for each pick below.

ProductSpotScoreRatingPricingBest for
LiveHelpNowElevate your customer service with LiveHelpNow.9.3★★★★☆ 4.21(168)Freefrom $9/mosmall & mid-size businesses
Comm100 Live ChatMaximize customer satisfaction with personalized interactions.9.3★★★★★ 4.5Freefrom $29 /User/Monthteams of all sizes
UserlikeEmpowering real-time chat for exceptional customer communication.9.2★★★★☆ 4.47(462)Freefrom $90/moteams of all sizes
ProProfs ChatStreamline chat support and increase customer engagement.8.9★★★★☆ 4.45(70)Freefrom $10 /User/Monthteams of all sizes
WhosOnBuild strong connections with customers through advanced chat technology.8.8★★★★☆ 4.31(19)Freefrom $33 /User/Monthteams of all sizes
WebGreeterSeamless client communication, guaranteed.8.4★★★★★ 5(1)Freefrom $20 /User/Monthteams of all sizes

9.3

SpotScore

LiveHelpNow - Live Chat Software

LiveHelpNow

Elevate your customer service with LiveHelpNow.

Best for: SMB teams · Mid-market

Start Free Trial

4.2

168 verified reviews

Add to compare

What is LiveHelpNow?

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred ...

Read more about LiveHelpNow
Free Trial

9.3

SpotScore

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

Read more about Comm100 Live Chat
Free Trial·

Comm100 Live Chat offers custom pricing plan

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9.2

SpotScore

Userlike - Live Chat Software

Userlike

Empowering real-time chat for exceptional customer communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

462 verified reviews

Add to compare

What is Userlike?

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...

Read more about Userlike
Free Trial·

Userlike offers custom pricing plan

8.9

SpotScore

ProProfs Chat - Live Chat Software

ProProfs Chat

Streamline chat support and increase customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

70 verified reviews

Add to compare

What is ProProfs Chat?

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...

Read more about ProProfs Chat
Free Trial·

ProProfs Chat offers custom pricing plan

8.8

SpotScore

WhosOn - Live Chat Software

WhosOn

Build strong connections with customers through advanced chat technology.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

19 verified reviews

Add to compare

What is WhosOn?

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

Read more about WhosOn
Free Trial

8.4

SpotScore

WebGreeter - Live Chat Software

WebGreeter

Seamless client communication, guaranteed.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

1 verified reviews

Add to compare

What is WebGreeter?

Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...

Read more about WebGreeter
Free Trial·

WebGreeter offers custom pricing plan

Intercom competitors, compared

Buyers comparing Intercom usually weigh it against these 6 live chat software competitors, starting with LiveHelpNow, Comm100 Live Chat and Userlike. Each is compared against Intercom on rating, pricing and feature coverage below.

What else works like Intercom?

Searches for "sites like Intercom" and "apps like Intercom" land on the same shortlist as "Intercom alternatives" — the 6 options below cover both, whether you want a like-for-like replacement or something lighter.

Why these tools are worth your time

LiveHelpNow9.3Best for small & mid-size businesses

Outstanding customer service with quick issue resolution and great support staff.

Watch for: Limited customizations and features, making it challenging for newcomers without proper support.

Comm100 Live Chat9.3Best for teams of all sizes

AI-powered chatbox

Watch for: Complex setup process

Userlike9.2Best for teams of all sizes

Simple and effective UI with many useful features that are easy to implement.

Watch for: Initial complexity for newcomers in activating and utilizing all features.

ProProfs Chat8.9Best for teams of all sizes

Predefined messages for efficiency

Watch for: Limited integrations

WhosOn8.8Best for teams of all sizes

Proactive visitor engagement

Watch for: Limited customization options

WebGreeter8.4Best for teams of all sizes

Customizable solutions

Watch for: Limited advanced features

Why teams look for a Intercom alternative

Most people weighing a Intercom alternative are reacting to the same handful of pain points:

  • Some users may find the richness of features and customization options overwhelming without proper guidance.
  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.
  • Long wait times for customer service representatives could be a drawback for some users.

What to weigh when comparing Intercom alternatives

A quick data read across all 6 live chat software free alternatives: 6 offer a free tier; paid plans run $9–$90, with LiveHelpNow the cheapest entry point; and WebGreeter is the highest rated at 5★ across 1 reviews.

How the list is built.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Intercom are WebGreeter (5.0★), Comm100 Live Chat (4.5★), Userlike (4.5★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to Intercom, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Intercom starts from $59 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Intercom is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Intercom alternative is right for you?

  • On a budget / just exploring: start with a free tier — LiveHelpNow, Comm100 Live Chat and Userlike let you evaluate without paying upfront.
  • If real-user ratings matter most: WebGreeter has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: LiveHelpNow has the highest Spotsaas Score (9.3) in this list — a strong default if you're unsure.

Replacing Intercom: how to switch

Migrating from Intercom works best in stages. Export your data, confirm the new tool accepts it, and check that your essential workflows hold up. Try a short pilot before rolling out, and leave Intercom running until you're confident. Most picks above offer free testing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].