Comm100 Live Chat vs Freshchat vs ZoomInfo Chat Comparison
Comm100 Live Chat
Starting at $29 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engag…
Freshchat
Starting at $15 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch c…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Comm100 Live Chat vs Freshchat vs ZoomInfo Chat — at a glance
| Feature | Comm100 Live Chat | Freshchat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 | — |
| Reviews | 143 | 191 | — |
| Starting price | $29 /User/Month | $15 /User/Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | SOC 2 |
| Data residency | Global | US | US |
Key differences between Comm100 Live Chat and Freshchat
- Pricing: Comm100 Live Chat starts at $29 /User/Month, while Freshchat starts at $15 /User/Month.
- Target audience: Comm100 Live Chat is built for Large Enterprises and Medium Business, while Freshchat targets Freelancers / Consultants and Large Enterprises.
- Deployment: Comm100 Live Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Freshchat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Comm100 Live Chat vs Freshchat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-to-large businesses needing AI-powered multi-channel live chat.
- You require AI-driven personalized customer interactions across multiple channels.
- Your team needs advanced engagement tools like video chat and co-browsing.
- Your company size is 51+ employees with flexible workflow configuration needs.
- You are a freelancer or solo entrepreneur with minimal customer interaction.
- You need transparent pricing upfront or a very simple chat solution.
Best for small to medium businesses needing easy, multilingual live chat support.
- You want a simple, user-friendly interface for customer and sales team interactions.
- Your business requires seamless integration with CRM and communication tools.
- You need AI-powered chatbots supporting 33 languages for global customer engagement.
- Your company demands extensive custom app integrations beyond standard CRM tools.
- You require highly complex workflow automation for enterprise-scale operations.
Large Enterprises, Medium Business, Small Business
Comm100 Live Chat: Best for mid-to-large businesses needing AI-powered multi-channel live chat. Freshchat: Best for small to medium businesses needing easy, multilingual live chat support.
Description | Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can ... Read More about Comm100 Live Chat | Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More about Freshchat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 9.5/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Comm100 Live Chat, Freshchat and ZoomInfo Chat Compare on Features?
Total Features | 8 Features | 8 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Comm100 Live Chat, Freshchat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Comm100 Live Chat vs Freshchat User Reviews & Rating Comparison
User Ratings | 4.5 (based on 143 reviews) | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Comm100 Live Chat for its robust multi-channel capabilities and AI features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Freshchat's ease of use, integration capabilities, and real-time support, tempered by some concerns about glitches and interface speed. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Comm100 Live Chat_customers_0  Comm100 Live Chat_customers_1  Comm100 Live Chat_customers_2 |  Dunzo  Delivery Hero  klarna | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
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Videos |  2 Videos |  5 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Comm100 Live Chat or Freshchat?
- Comm100 Live Chat and Freshchat are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Live Chat Software needs.
- Do Comm100 Live Chat and Freshchat offer a free trial?
- Yes, both Comm100 Live Chat and Freshchat offer a free trial.
- What is the starting price of Comm100 Live Chat vs Freshchat?
- Comm100 Live Chat starts at $29 /User/Month. Freshchat starts at $15 /User/Month.
- What are the top alternatives to Comm100 Live Chat?
- Top alternatives to Comm100 Live Chat include ZoomInfo Chat, LiveAgent, CommBox, LiveChat, Crisp.
- What are the top alternatives to Freshchat?
- Top alternatives to Freshchat include ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat.