spotsaas-logo
Get Listed

Best Help Desk Software For Small Business

Top picks for Help Desk Software available for small business

Streamline your sales process with Kustomer.

4.2

Very Good

Free Trial available

Freemium not available

Starts from $29/User/Month

Visit website

Transforming customer conversations for better CX.

3.8

Very Good

Free trial not available

Freemium not available

FCI CCM offers custom pricing plan

Visit website

The Comprehensive Support System for B2B Enterprises

No ratings available

Free trial not available

Freemium not available

Starts from $59/seat/month when yearly

Visit website

I'm looking for Help Desk Software that is:

Filter results

Features

+ Show 91 more

Share this page

Showing 141-148 out of 148

to-rated

List of the Best Help Desk Software For Small Business as of June 2025

Kustomer - Help Desk Software

Kustomer

Streamline your sales process with Kustomer.

Request a Quote

Add to compare

Product Description

Kustomer is a CRM software to manage your sales pipeline and to close the business faster. Kustomer comes with a fully responsive Sales Pipeline Management Dashboard, Objective based planning, E-mail tracking and intelligence, Virtual Sticky Notes, File sharing & communication platform and more ...

Read more

Pricing

Free Trial available

Starts from $29/User/Month

FCI CCM - Help Desk Software

FCI CCM

Transforming customer conversations for better CX.

Request a Quote

3.8

Add to compare

Product Description

FCI CCM provides a powerful platform to create and deploy targeted, personalized customer conversations via their choice of channels. This software boasts tools such as configurable rules-based offers, linked to the details of each transaction, plus data insights and visuals to help your ...

Read more

Pricing

FCI CCM offers custom pricing plan

Logo

Pylon

The Comprehensive Support System for B2B Enterprises

Request a Quote

Add to compare

Product Description

Pylon is a robust, all-in-one support platform specifically designed to streamline and enhance the operational efficiency of B2B companies. By offering a suite of tools tailored to meet the complex needs of business-to-business operations, Pylon facilitates seamless communication, issue ...

Read more

Pricing

Starts from $59/seat/month when yearly

BOSSDesk

BOSSDesk

Transform IT Operations with BOSSDesk

Request a Quote

Add to compare

Product Description

BOSSDesk is a versatile IT Service Management (ITSM) and Help Desk solution designed to streamline IT operations with AI-powered automation. Available on Cloud, On-Premise, and mobile, it features an intuitive interface for seamless ticket management, asset tracking, and a robust self-service ...

Read more

Pricing

Free Trial available, Try Now

Starts from $29/user/month when yearly

Issuebear

Issuebear

Streamline your support, conquer every request.

Request a Quote

Add to compare

Product Description

Introducing Issuebear - The Ultimate Support Solution! Are you overwhelmed by a never-ending stream of support requests, inquiries, and sales opportunities? Tired of juggling emails, messages, and phone calls just to stay afloat? It's time to simplify your life and take control with Issuebear! ...

Read more

Pricing

Free Trial available, Try Now

Starts from $29.00/user / month when Billed Yearly

HubDesk - Logo

HubDesk

Efficient project management made simple.

Request a Quote

Add to compare

Product Description

HubDesk is a powerful tool for managing projects quickly and securely. Utilize all of the advantages Github has to offer with automated issues tracking, saved replies, and Slack integration. Attachments sent to @reply comments will generate a link to outbound emails. Customize labels to easily ...

Read more

Pricing

Free Trial available, Try Now

Starts from $16.67/Month when Billed Yearly, also offers free forever plan

Onpilot - Help Desk Software

Onpilot

Streamline and elevate your customer service with Onpilot.

Request a Quote

Add to compare

Product Description

Onpilot Help Desk Software is SaaS-based application for Customer service, technical support, Human Resources. The customer service organization will collect data more accurately and in real time. The comprehensive solution for automating customer service processes - including capturing issues, ...

Read more

Pricing

Free Trial available

Onpilot offers custom pricing plan

Gorelo - Help Desk Software

Gorelo

Efficient help desk and asset management for SMBs.

Request a Quote

Add to compare

Product Description

Gorelo Help Desk Software is an affordable online help desk, automated service desk, and IT asset management solution targeting small-to-medium-sized businesses. It's easy to use and comes with plenty of features, including screen capture, knowledge base management, role based security, ...

Read more

Pricing

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

These are the key features of Help Desk Software. Billing and Invoicing, Self Service Portal, Leave Tracking (Vacation), Contact Management, Project Management, Marketing Automation, Customer Support, List Management, Employee Database and Call Logging

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].