NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

Zoho SalesIQ vs tawk.to vs ZoomInfo Chat Comparison

Last updated:

Zoho SalesIQ

4.4(273 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real t…

tawk.to

4.2(207 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply s…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Zoho SalesIQ leads on user satisfaction with a 4.4-star rating across 273 reviews.

Zoho SalesIQ vs tawk.to vs ZoomInfo Chat — at a glance

FeatureZoho SalesIQtawk.toZoomInfo Chat
Rating4.4 / 54.2 / 5
Reviews273207
Starting price$7 /User/MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalGlobalUS

Key differences between Zoho SalesIQ and tawk.to

  • Pricing: Zoho SalesIQ starts at $7 /User/Month. tawk.to pricing is not publicly listed.
  • Free trial: Zoho SalesIQ offers a free trial; tawk.to does not.
  • User satisfaction: Zoho SalesIQ scores higher with a 4.4-star average.
  • Deployment: Zoho SalesIQ supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; tawk.to supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Zoho SalesIQ vs tawk.to vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho SalesIQ
Talk to an expert
Talk to an expert
tawk.to - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Zoho SalesIQ vs tawk.to vs ZoomInfo Chat comparison

Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Zoho SalesIQ

Best for

Large Enterprises, Medium Business, Small Business

tawk.to

Best free live chat for small to mid-sized businesses needing easy setup.

Choose if
  • You want a no-cost solution with automation and 24/7 support-like features.
  • Your team needs a simple, user-friendly interface for real-time customer engagement.
  • You operate multiple websites and want centralized chat management.
Consider alternatives if
  • Your enterprise requires extensive widget customization to match branding.
  • You need highly reliable, responsive customer support and stable mobile apps.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Zoho SalesIQ typically suits Large Enterprises and Medium Business. tawk.to tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to ... Read More about Zoho SalesIQ

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge ... Read More about tawk.to

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.9/10

9.7/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Zoho SalesIQ, tawk.to and ZoomInfo Chat Compare on Features?

Total Features

8 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho SalesIQ, tawk.to and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Free

          • 3 operator licenses included

          • File sharing

          • Track and engage with 10K visitors/month

          Show more +

        • Basic

          • Includes features of Free plan, plus

          • Email signature chat

          • Chat transfer and group chat

          Show more +

        • Professional

          • Includes features of Basic plan, plus

          • Data and action widgets

          • Block IP

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Zoho SalesIQ pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✗ No

        Data Encryption

        ✓ Yes

        Audit Logs

        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Zoho SalesIQ vs tawk.to User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        186

        77

        10

        6

        4

        176

        48

        6

        8

        36

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 283 reviews, with strong overall satisfaction.

        What buyers like

        • Integrates with other Zoho products including CRM, Desk, and Campaigns.
        • Includes visitor tracking, live chat, and automation tools.
        • Affordable pricing and accessibility make it suitable for small and medium-sized businesses.

        Common complaints

        • Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
        • Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
        • Full feature utilization requires training; newcomers may find the tool complex.

        Buyer sentiment

        Overall positive sentiment highlights ease of use and cost-effectiveness, tempered by concerns over support quality and mobile app stability.

        What buyers like

        • Ease of use
        • Cost-effectiveness
        • Real-time customer engagement

        Common complaints

        • Customer support inconsistency
        • Mobile app stability issues

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • All-in-one platform simplifies customer engagement.

        • Visitor tracking provides valuable insights.

        • May be complex for new users to navigate.

        • Customization options could be limited.

        • User-friendly interface with easy setup and customization

        • Real-time customer engagement with automation features

        • Robust free plan including automation bot and 24/7 support-like functionality

        • Inconsistent customer support and refund difficulties

        • Crashing issues reported on Android app

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Zoho SalesIQ, tawk.to, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Renault

        Renault

        Suzuki

        Suzuki

        IIFL

        IIFL

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Zoho SalesIQ

        9 Screenshots

        Dashboard

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        4 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zoho SalesIQ or tawk.to?
        Zoho SalesIQ edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zoho SalesIQ and tawk.to offer a free trial?
        Zoho SalesIQ offers a free trial. tawk.to does not.
        What is the starting price of Zoho SalesIQ vs tawk.to?
        Zoho SalesIQ starts at $7 /User/Month. tawk.to starts at Contact for pricing.
        What are the top alternatives to Zoho SalesIQ?
        Top alternatives to Zoho SalesIQ include ZoomInfo Chat, Xeno, LiveAgent, LiveChat, LiveEngage.
        What are the top alternatives to tawk.to?
        Top alternatives to tawk.to include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp.