Zendesk Chat vs Re:plain vs ZoomInfo Chat Comparison
Zendesk Chat
Starting at $19 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their que…
Re:plain
Starting at $3.99
- Free Trial
- Medium Business
- Small Business
Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, and Telegram, allowing you to c…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Re:plain leads on user satisfaction with a 4.7-star rating across 5 reviews.
Zendesk Chat vs Re:plain vs ZoomInfo Chat — at a glance
| Feature | Zendesk Chat | Re:plain | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.4 / 5 | 4.7 / 5 | — |
| Reviews | 105 | 5 | — |
| Starting price | $19 /User/Month | $3.99 | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | Global | US | US |
Key differences between Zendesk Chat and Re:plain
- Pricing: Zendesk Chat starts at $19 /User/Month, while Re:plain starts at $3.99.
- Target audience: Zendesk Chat is built for Freelancers / Consultants and Large Enterprises, while Re:plain targets Medium Business and Small Business.
- User satisfaction: Re:plain scores higher with a 4.7-star average.
- Deployment: Zendesk Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Re:plain supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Zendesk Chat vs Re:plain vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Zendesk Chat, Re:plain vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Zendesk Chat typically suits Freelancers / Consultants and Large Enterprises. Re:plain tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More about Zendesk Chat | Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, ... Read More about Re:plain | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.0/10 | 8.3/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
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How do Zendesk Chat, Re:plain and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 6 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zendesk Chat, Re:plain and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Zendesk Chat, Re:plain vs ZoomInfo Chat: Other Details
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Get help choosing | Get help choosing |
Zendesk Chat, Re:plain vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Zendesk Chat vs Re:plain User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 125 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 5 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Zendesk Chat, Re:plain and ZoomInfo Chat Customers
Customers | No Customers information available. |  Toyota  REG.RU  E.Next | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
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Videos |  4 Videos |  2 Videos |
Alternatives to Zendesk Chat, Re:plain, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zendesk Chat or Re:plain?
- Re:plain edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do Zendesk Chat and Re:plain offer a free trial?
- Yes, both Zendesk Chat and Re:plain offer a free trial.
- What is the starting price of Zendesk Chat vs Re:plain?
- Zendesk Chat starts at $19 /User/Month. Re:plain starts at $3.99.
- What are the top alternatives to Zendesk Chat?
- Top alternatives to Zendesk Chat include ZoomInfo Chat, Freshchat, Zoho SalesIQ, Olark, Userlike.
- What are the top alternatives to Re:plain?
- Top alternatives to Re:plain include ZoomInfo Chat, Chaport, Chatra, Melu Managed Live Chat, SnapEngage.