NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

WebsiteAlive vs Smartsupp vs ZoomInfo Chat Comparison

Last updated:

WebsiteAlive

4.0(4 reviews)

Starting at $30 /Month

  • Large Enterprises
  • Medium Business

Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with custom…

Smartsupp

4.7(330 reviews)

Starting at $10 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Smartsupp is a live chat platform that lets website operators engage visitors in real time, with visibility into screen views, clicks, and cursor movements to understand browsing behavior. Operators can customize the cha…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Smartsupp leads on user satisfaction with a 4.7-star rating across 330 reviews.

WebsiteAlive vs Smartsupp vs ZoomInfo Chat — at a glance

FeatureWebsiteAliveSmartsuppZoomInfo Chat
Rating4.0 / 54.7 / 5
Reviews4330
Starting price$30 /Month$10 /User/MonthContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between WebsiteAlive and Smartsupp

  • Pricing: WebsiteAlive starts at $30 /Month, while Smartsupp starts at $10 /User/Month.
  • Target audience: WebsiteAlive is built for Large Enterprises and Medium Business, while Smartsupp targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Smartsupp scores higher with a 4.7-star average.
  • Deployment: WebsiteAlive supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Smartsupp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare WebsiteAlive vs Smartsupp vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

WebsiteAlive - Live Chat Software
Talk to an expert
Talk to an expert
Smartsupp - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this WebsiteAlive vs Smartsupp vs ZoomInfo Chat comparison

Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

WebsiteAlive, Smartsupp vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

WebsiteAlive

Best for

Large Enterprises, Medium Business, Small Business

Smartsupp

Best for SMBs seeking easy, reliable live chat with strong privacy features.

Choose if
  • You run an e-commerce or SMB website needing straightforward visitor engagement.
  • Your team values an intuitive interface with minimal downtime for prompt responses.
  • You require end-to-end encryption to ensure secure customer conversations.
Consider alternatives if
  • Your enterprise demands extensive chat customization and complex integrations.
  • You rely heavily on mobile app notifications and advanced mobile usability.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

WebsiteAlive typically suits Large Enterprises and Medium Business. Smartsupp tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to ... Read More about WebsiteAlive

Smartsupp is a live chat platform that lets website operators engage visitors in real time, with visibility into screen views, clicks, and cursor movements to understand browsing behavior. ... Read More about Smartsupp

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $30
  • Starts from $10 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.7/10

9.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.68

(330)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

WebsiteAlive has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do WebsiteAlive, Smartsupp and ZoomInfo Chat Compare on Features?

Total Features

9 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare WebsiteAlive, Smartsupp and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $30
        • $10 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Free

          • Free forever for 3 agents

          • 14-day conversation history

          • Live chat + email sending

          Show more +

        • Standard

          • 1 year conversation history

          • Live chat + email + Facebook Messenger

          • 1 chatbot New

          Show more +

        • Pro

          • 3 years conversation history

          • Live chat + email + Facebook Messenger

          • 10+ chatbots New

          Show more +

        • Not Available

        Pricing Page

        WebsiteAlive pricing
        Smartsupp pricing
        ZoomInfo Chat pricing

        WebsiteAlive, Smartsupp vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        WebsiteAlive, Smartsupp vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        WebsiteAlive vs Smartsupp User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        1

        3

        0

        0

        0

        321

        69

        14

        2

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 4 reviews, with strong overall satisfaction.

        What buyers like

        • Scalable solution
        • Customizable widgets
        • No coding required

        Common complaints

        • Limited advanced features
        • Basic analytics
        • Pricing not specified

        Buyer sentiment

        Overall positive user sentiment highlighting ease of use, reliability, and strong privacy features, tempered by some mobile app usability concerns.

        What buyers like

        • Ease of use
        • Reliability
        • Privacy and security

        Common complaints

        • Mobile app notifications
        • Limited customization

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Customizable widgets allow for brand alignment.

        • Scalable solution grows with your business needs.

        • Advanced features may be lacking.

        • Analytics capabilities are basic.

        • Easy to use and customize, saving time and enhancing customer interactions

        • Intuitive interface with seamless navigation

        • Reliable service with minimal downtime ensuring prompt message delivery

        • Mobile app setup and notifications can be challenging, leading to missed interactions

        • Limited customization options such as themes and notification sounds

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used WebsiteAlive, Smartsupp, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        WebsiteAlive, Smartsupp and ZoomInfo Chat Customers

        Customers

        No Customers information available.

        Dara bags

        Dara bags

        Insportline

        Insportline

        Motorgarten

        Motorgarten

        No Customers information available.

        Media and Screenshots

        Screenshots

        WebsiteAlive screenshot

        4 Screenshots

        Notification

        4 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives to WebsiteAlive, Smartsupp, ZoomInfo Chat

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, WebsiteAlive or Smartsupp?
        Smartsupp edges out the other on user ratings (4.7 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do WebsiteAlive and Smartsupp offer a free trial?
        Neither WebsiteAlive nor Smartsupp currently lists a free trial.
        What is the starting price of WebsiteAlive vs Smartsupp?
        WebsiteAlive starts at $30 /Month. Smartsupp starts at $10 /User/Month.
        What are the top alternatives to WebsiteAlive?
        Top alternatives to WebsiteAlive include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to Smartsupp?
        Top alternatives to Smartsupp include ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat.