Userlike vs Customerly vs ZoomInfo Chat Comparison
Userlike
Starting at $90 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortle…
Customerly
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and a…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Userlike vs Customerly vs ZoomInfo Chat — at a glance
| Feature | Userlike | Customerly | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.6 / 5 | — |
| Reviews | 444 | 15 | — |
| Starting price | $90 /Month | $24 /Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | GDPR | SOC 2 |
| Data residency | Global | US | US |
Key differences between Userlike and Customerly
- Pricing: Userlike starts at $90 /Month, while Customerly starts at $24 /Month.
- Deployment: Userlike supports SaaS/Web/Cloud; Customerly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Userlike vs Customerly vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for SMBs needing integrated website and mobile messaging chat support.
- You want seamless integration of website chat with WhatsApp and Messenger.
- Your team requires good conversation memory for improved customer service.
- You need a flexible, feature-rich platform with strong customer support responsiveness.
- Your company demands extensive UI customization beyond provided templates.
- You prefer a very simple chat tool without advanced features or complexity.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Userlike typically suits Large Enterprises and Medium Business. Customerly tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More about Userlike | Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More about Customerly | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 9.2/10 | 9.0/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | — | — |
Get pricing help | Get pricing help |
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How do Userlike, Customerly and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 8 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Userlike, Customerly and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Userlike vs Customerly User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlighting ease of use, feature richness, and strong customer support, tempered by some initial learning curve and customization limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 17 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Media and Screenshots
Screenshots |  6 Screenshots |  1 Screenshots |
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Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Userlike or Customerly?
- Userlike and Customerly are closely matched with equal user ratings of 4.6. The right choice depends on your team size, budget, and specific Live Chat Software needs.
- Do Userlike and Customerly offer a free trial?
- Yes, both Userlike and Customerly offer a free trial.
- What is the starting price of Userlike vs Customerly?
- Userlike starts at $90 /Month. Customerly starts at $24 /Month.
- What are the top alternatives to Userlike?
- Top alternatives to Userlike include ZoomInfo Chat, LiveAgent, LiveChat, DeskMoz, MyLiveChat.
- What are the top alternatives to Customerly?
- Top alternatives to Customerly include ZoomInfo Chat, Indemandly, LiveAgent, LiveChat, Crisp.