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Last updated:

9.0

Spot Score

Customerly - Live Chat Software

Customerly Pricing Plans & Top Alternatives in 2026

Simplify customer management and boost sales with Customerly.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Agent Scheduling
  • Co-Browsing
  • Knowledge Database
  • Persistent Chat

Pricing

  • Starts from $24/Month when Billed Yearly, also offers free forever plan

  • Free Trial available

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Customerly Pricing

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"Affordable software offering great value for money, including a free tier with almost all necessary features."

Free Trial

✓ Available

Starting Price

$24 / /Month

when Billed Yearly

Free Plan

✓ Free forever

Pricing Model

Free TrialFreemiumSubscription

No credit card required · Cancel anytime · Free trial included

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Customerly Pricing Plans Explained

Basic

Individuals & small teams
  • Included 2 teammates

  • 30 days history

  • Unlimited contacts

  • Live Chat

  • Conversation Inbox

  • Help center

  • Mobile App

Enterprise

Large teams & enterprises
  • 10+ teammates

  • Unlimited days history

  • Tailored contacts

  • Team Reports

  • Hand-by-hand setup

  • Quicker Customer Support

  • Tailored Contacts

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Customerly supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Customerly's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Customerly offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Customerly offers Free Trial, Freemium, Subscription pricing. Plans start from $24//Month.

The starting price of Customerly is $24/Month when Billed Yearly

Yes, Customerly offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Most subscription-based tools including Customerly offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Customerly's for exact savings.

Most SaaS products including Customerly allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Customerly's terms or contact their support team for details.

Customerly offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Help & Contact

Customerly Support Options

Customer Service24/7 (Live rep)Online
LocationDublin, Ireland

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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