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Social Intents vs Formilla.com vs ZoomInfo Chat Comparison

Last updated:

Social Intents

4.3(10 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Live Chat Tool for Slack and Microsoft Teams. Boost website conversions and provide exceptional customer service with Social Intents. Seamlessly communicate with website visitors in real-time through popular web-based ch…

Formilla.com

4.5(1 reviews)

Starting at $23.99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly thro…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Formilla.com leads on user satisfaction with a 4.5-star rating across 1 reviews.

Social Intents vs Formilla.com vs ZoomInfo Chat — at a glance

FeatureSocial IntentsFormilla.comZoomInfo Chat
Rating4.3 / 54.5 / 5—
Reviews101—
Starting price$19 /Month$23.99 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations——1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API—AvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
Certifications—GDPRSOC 2
Data residencyUSUSUS

Key differences between Social Intents and Formilla.com

  • Pricing: Social Intents starts at $19 /Month, while Formilla.com starts at $23.99 /Month.
  • Target audience: Social Intents is built for Freelancers / Consultants and Large Enterprises, while Formilla.com targets Large Enterprises and Medium Business.
  • User satisfaction: Formilla.com scores higher with a 4.5-star average.
  • Deployment: Social Intents supports SaaS/Web/Cloud; Formilla.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Social Intents vs Formilla.com vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Social Intents - Live Chat Software
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Formilla.com - Live Chat Software
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Social Intents, Formilla.com vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Social Intents

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Formilla.com

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Social Intents typically suits Freelancers / Consultants and Large Enterprises. Formilla.com tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Live Chat Tool for Slack and Microsoft Teams. Boost website conversions and provide exceptional customer service with Social Intents. Seamlessly communicate with website visitors in ... Read More about Social Intents

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and ... Read More about Formilla.com

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $23.99 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.4/10

9.0/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.35

(10)

4.5

(1)
Get pricing help
Get pricing help

Software Demo

Demo

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How do Social Intents, Formilla.com and ZoomInfo Chat Compare on Features?

Total Features

7 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Social Intents, Formilla.com and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19 , Billed Yearly
        • $23.99 , Billed Yearly
        • Not Available

        Pricing Plans

        • Premium

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Professional

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Growth

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Not Available

        Pricing Page

        Social Intents pricing
        Formilla.com pricing
        ZoomInfo Chat pricing

        Social Intents, Formilla.com vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Social Intents, Formilla.com vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        —
        —

        HIPAA

        ✗ No
        ✗ No

        GDPR

        —
        ✓ Yes

        Data Encryption

        —
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Social Intents vs Formilla.com User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        7

        2

        1

        0

        0

        1

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 10 reviews, with strong overall satisfaction.

        What buyers like

        • Integrates with Slack
        • Real-time visitor communication
        • Lead generation tools

        Common complaints

        • Limited to Slack and Teams
        • Basic reporting features
        • No mobile app

        Buyer sentiment

        Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

        What buyers like

        • Multi-language support
        • Lead tracking
        • Customizable themes

        Common complaints

        • Limited advanced features
        • Basic analytics
        • Integration challenges

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Seamless integration with popular communication tools

        • Effective lead generation features

        • Real-time engagement with website visitors

        • Limited to specific platforms

        • Basic analytics may not suffice

        • Multi-language support broadens customer reach.

        • Real-time alerts enhance lead tracking efficiency.

        • Customization options allow for brand alignment.

        • Limited advanced features may not suit all needs.

        • Basic analytics may not provide deep insights.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Social Intents, Formilla.com, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Social Intent screenshot

        3 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives to Social Intents, Formilla.com, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Social Intents or Formilla.com?
        Formilla.com edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
        Do Social Intents and Formilla.com offer a free trial?
        Yes, both Social Intents and Formilla.com offer a free trial.
        What is the starting price of Social Intents vs Formilla.com?
        Social Intents starts at $19 /Month. Formilla.com starts at $23.99 /Month.
        What are the top alternatives to Social Intents?
        Top alternatives to Social Intents include ZoomInfo Chat, WebGreeter, Provide Support, RumbleTalk, Subiz.
        What are the top alternatives to Formilla.com?
        Top alternatives to Formilla.com include ZoomInfo Chat, Freshchat, Subiz, Olark, Hippo.