Compare SnapEngage vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SnapEngage (138) Get Quote Get Quote	Freshdesk Messaging (Formerly Freshchat) (630) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More	Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More
Entry Level Pricing	Starts from $16	Not Available
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.3/10	9.3/10
User Ratings	4.5 (156)	4.4 (263)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	9 Features	8 Features
Unique Features
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Pricing

Pricing Option
Starting From	$16	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 156 reviews)	4.4 (based on 263 reviews)
Rating Distribution	Excellent 90 Very Good 36 Good 11 Poor 0 Terible 1	Excellent 329 Very Good 289 Good 3 Poor 3 Terible 6
Expert's Review generated by AI	SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more	Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more
Pros and Cons	Easy to use with proactive chat for engaging customers and boosting revenue. Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce. Customizable features for forms and pages, aiding communication with customers. Efficient customer support team and useful stats summary for monitoring performance. Issues with system integrations and outdated design can affect user experience. Limits on chat disconnect time can be restrictive for ongoing conversations.	Easy to use interface, allowing for convenient access and navigation, even for non-technical users. Integrated with CRM for seamless customer interactions and relationship management. Combines live chat functionality with AI bot support and self-service solutions for scalable support. Supports omnichannel communication and real-time assistance for enhanced customer experience. Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion. Richness of features and customizations might be complex for new users without adequate support or guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	SnapEngage_customers_0 SnapEngage_customers_1 SnapEngage_customers_2	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	5 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 Crisp 4.3	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SnapEngage and Freshdesk Messaging (Formerly Freshchat) offer a Free Trial.

SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of SnapEngage begins at $16/User/Month, while pricing details for Freshdesk Messaging (Formerly Freshchat) are unavailable.

Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SnapEngage vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

SnapEngage

Freshdesk Messaging (Formerly Freshchat)

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure