Reamaze vs LiveHelpNow vs ZoomInfo Chat Comparison
Reamaze
Starting at $27.55 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can b…
LiveHelpNow
Starting at $9 /Month
- Free Trial
- Medium Business
- Small Business
LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, whi…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Reamaze leads on user satisfaction with a 4.6-star rating across 143 reviews.
Reamaze vs LiveHelpNow vs ZoomInfo Chat — at a glance
| Feature | Reamaze | LiveHelpNow | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.3 / 5 | — |
| Reviews | 143 | 186 | — |
| Starting price | $27.55 /User/Month | $9 /Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Help Desk Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | GDPR | SOC 2 |
| Data residency | US | US | US |
Key differences between Reamaze and LiveHelpNow
- Pricing: Reamaze starts at $27.55 /User/Month, while LiveHelpNow starts at $9 /Month.
- Target audience: Reamaze is built for Freelancers / Consultants and Large Enterprises, while LiveHelpNow targets Medium Business and Small Business.
- User satisfaction: Reamaze scores higher with a 4.6-star average.
- Deployment: Reamaze supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LiveHelpNow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Reamaze vs LiveHelpNow vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Help Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium businesses needing simple, cross-platform help desk solutions.
- You run a medium-sized e-commerce, SaaS, or marketing agency business with 5-200 employees.
- You want a help desk with low setup complexity and streamlined, clear communication workflows.
- You need cross-platform support across Windows, MacOS, and Linux for your support team.
- You are a freelancer or very small team with minimal support needs.
- You require highly customized, complex workflows or advanced enterprise-grade help desk features.
Best for SMBs needing easy omnichannel customer support and ticketing.
- You run a small to mid-sized business (10-500 employees) in e-commerce, SaaS, or healthcare support.
- You want a user-friendly, flexible platform with chat, SMS, email, and social media integration.
- You value AI-powered chatbots and intelligent ticket routing for efficient issue resolution.
- Your organization requires extensive customization beyond medium complexity capabilities.
- You depend heavily on a wide variety of third-party app integrations and marketplace apps.
Large Enterprises, Medium Business, Small Business
Reamaze: Best for medium businesses needing simple, cross-platform help desk solutions. LiveHelpNow: Best for SMBs needing easy omnichannel customer support and ticketing.
Description | Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More about Reamaze | LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More about LiveHelpNow | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 9.3/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 5-200 employeesMedium Business | 10-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Cross-Platform Accessibility: Supports Windows, MacOS, and Linux, allowing teams to work seamlessly regardless of their preferred operating system.
- Streamlined Communication Channels: Modern design facilitates clear and efficient communication across departments, improving collaboration and customer response times.
- Flexible Edition Options: Offers Lite and Pro editions to cater to varying business needs, from startups to more mature support teams.
- Omnichannel Communication: LiveHelpNow supports multiple communication channels, including live chat, SMS, email, and social media, allowing businesses to engage with customers through their preferred platforms.
- AI-Powered Automation: The platform offers AI chatbots and intelligent routing to handle common inquiries and direct tickets to the appropriate departments, enhancing efficiency and response times.
- Comprehensive Reporting and Analytics: LiveHelpNow provides detailed reporting and analytics tools to track performance metrics, identify trends, and make data-driven decisions to improve customer service operations.
No key benefits available yet.
Best fit
- 5 – 200 Employee
- E-commerce, SaaS, Retail, Professional Services, Marketing Agencies
- Customer Support Agent, Help Desk Manager, Operations Coordinator, IT Support Specialist, Customer Success Manager
- 10 – 500 employees
- E-commerce, SaaS, Retail, Education, Healthcare, Financial Services
- Customer Support Manager, IT Help Desk Administrator, Operations Coordinator, Sales Support Specialist, Marketing Automation Specialist
No best-fit guidance available yet.
Reasons buyers look elsewhere
- The Lite edition may lack some advanced automation, reporting, or integration capabilities that growing businesses require, prompting users to explore more robust options.
- Some users might find Reamaze’s customization of workflows and ticket management less flexible compared to competitors with deeper configurability.
- Reamaze is well suited for small to mid-sized teams, but very large organizations might find it less equipped to handle complex support demands or massive ticket volumes.
- While LiveHelpNow offers basic AI chatbots and intelligent routing, it may lack more advanced automation features such as AI-driven ticket categorization or predictive analytics found in other platforms.
- Some users have reported that the platform's customization options are limited, making it challenging to fully align the interface and workflows with specific business needs.
- Although LiveHelpNow integrates with various CRMs and third-party applications, some users have experienced difficulties in establishing seamless connections, potentially hindering workflow efficiency.
No alternatives guidance available yet.
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How do Reamaze, LiveHelpNow and ZoomInfo Chat Compare on Features?
Total Features | 24 Features | 25 Features | 7 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Reamaze, LiveHelpNow and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | — |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Reamaze vs LiveHelpNow User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of communication and cross-platform support, with some concerns about pricing transparency and advanced features. What buyers like
Common complaints
| Buyer sentiment Users generally praise LiveHelpNow for its excellent customer support and ease of use, while noting some limitations in customization and integrations. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Kabrita  Animatron  Printful |  LiveHelpNow_customers_0  LiveHelpNow_customers_1  LiveHelpNow_customers_2 | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  3 Videos |  4 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Reamaze or LiveHelpNow?
- Reamaze edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Reamaze and LiveHelpNow offer a free trial?
- Yes, both Reamaze and LiveHelpNow offer a free trial.
- What is the starting price of Reamaze vs LiveHelpNow?
- Reamaze starts at $27.55 /User/Month. LiveHelpNow starts at $9 /Month.
- What are the top alternatives to Reamaze?
- Top alternatives to Reamaze include Zoho Desk, Freshservice, Freshdesk, ClickDesk, Zendesk Support.
- What are the top alternatives to LiveHelpNow?
- Top alternatives to LiveHelpNow include ZoomInfo Chat, ClickDesk, Deskero, LiveAgent, HelpDesk.