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9.3

SpotScore

Reamaze - Help Desk Software

Reamaze Pricing Plans & Top Alternatives in 2026

Revolutionizing customer support for seamless communication.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Agent Scheduling
  • Alerts (Escalation)
  • Automated Routing
  • Call Me Option

Pricing

  • Starts from $27.55/User/Month when Billed Yearly

  • Free Trial available

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Reamaze Pricing

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"Modern user interface"

Free Trial

✓ Available

Starting Price

$27.55 / /User/Month

when Billed Yearly

Pricing Model

Free TrialSubscriptionQuotation Based

No credit card required · Cancel anytime · Free trial included

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Reamaze Pricing Plans Explained

Basic

Individuals & small teams
  • Unlimited Email Inboxes

  • Live Chat

  • Social Media Channels

  • Public/Internal FAQ

  • Workflow Automation (Macros)

  • Response Templates

  • Website Integration

  • Chatbots

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Plus

Growing teams (10–50 people)
  • Includes features of Pro plan, plus

  • Peek (Live Screensharing)

  • Departments (Staff Groups)

  • Staff Performance Reporting

  • Staff Shifts and Vacation Days

  • Customizable Staff Roles

  • Customer Satisfaction Ratings

  • In-Chat Video Calls

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Enterprise

Large teams & enterprises

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Reamaze supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Reamaze's official website as of May 2026. For the latest pricing, visit their website.

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Why buyers keep looking beyond Reamaze

  • Lite plan lacks advanced automation and reporting features — teams needing complex workflows typically switch to Zendesk or Freshdesk

  • Workflow customization is more limited than competitors like Intercom or Gorgias, particularly for ticket routing and SLA rules

  • Designed for teams under 100 people — larger organizations hit performance limits with high ticket volumes (5,000+ monthly)

  • Pro pricing ($89/user/month) costs more than Freshdesk or Zendesk for equivalent feature sets

  • Native integrations limited to 50+ apps versus 200+ on Zendesk — companies with custom or niche tools often need Zapier workarounds

  • Mobile app lacks offline mode and advanced ticket actions available on desktop — field support teams often use Zendesk Mobile instead

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Reamaze offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Reamaze offers Free Trial, Subscription, Quotation Based pricing. Plans start from $27.55//User/Month.

The starting price of Reamaze is $27.55/User/Month when Billed Yearly

Reamaze does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Reamaze offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Reamaze's for exact savings.

Most SaaS products including Reamaze allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Reamaze's terms or contact their support team for details.

Reamaze offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

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  • Plan-by-plan price breakdown
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  • Hidden-cost and annual-discount notes

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Help & Contact

Reamaze Support Options

Customer ServiceBusiness HoursOnline
LocationSan Jose, California

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].