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Reamaze vs WhosOn vs ZoomInfo Chat Comparison

Last updated:

Reamaze

4.6(143 reviews)

Starting at $27.55 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can b…

WhosOn

4.0(19 reviews)

Starting at $33 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering perso…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Reamaze leads on user satisfaction with a 4.6-star rating across 143 reviews.

Reamaze vs WhosOn vs ZoomInfo Chat — at a glance

FeatureReamazeWhosOnZoomInfo Chat
Rating4.6 / 54.0 / 5
Reviews14319
Starting price$27.55 /User/Month$33 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryHelp Desk SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between Reamaze and WhosOn

  • Pricing: Reamaze starts at $27.55 /User/Month, while WhosOn starts at $33 /User/Month.
  • User satisfaction: Reamaze scores higher with a 4.6-star average.
  • Deployment: Reamaze supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; WhosOn supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare Reamaze vs WhosOn vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Help Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Reamaze - Help Desk Software
Talk to an expert
Talk to an expert
WhosOn - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Reamaze

Best for medium businesses needing simple, cross-platform help desk solutions.

Choose if
  • You run a medium-sized e-commerce, SaaS, or marketing agency business with 5-200 employees.
  • You want a help desk with low setup complexity and streamlined, clear communication workflows.
  • You need cross-platform support across Windows, MacOS, and Linux for your support team.
Consider alternatives if
  • You are a freelancer or very small team with minimal support needs.
  • You require highly customized, complex workflows or advanced enterprise-grade help desk features.

WhosOn

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Reamaze typically suits Freelancers / Consultants and Large Enterprises. WhosOn tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More about Reamaze

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with ... Read More about WhosOn

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $27.55 , Billed Yearly
  • Starts from $33
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

8.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

5-200 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Reamaze

  • Cross-Platform Accessibility: Supports Windows, MacOS, and Linux, allowing teams to work seamlessly regardless of their preferred operating system.
  • Streamlined Communication Channels: Modern design facilitates clear and efficient communication across departments, improving collaboration and customer response times.
  • Flexible Edition Options: Offers Lite and Pro editions to cater to varying business needs, from startups to more mature support teams.

WhosOn

No key benefits available yet.

Best fit

Best fit

Reamaze

  • 5 – 200 Employee
  • E-commerce, SaaS, Retail, Professional Services, Marketing Agencies
  • Customer Support Agent, Help Desk Manager, Operations Coordinator, IT Support Specialist, Customer Success Manager

WhosOn

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Reamaze

  • The Lite edition may lack some advanced automation, reporting, or integration capabilities that growing businesses require, prompting users to explore more robust options.
  • Some users might find Reamaze’s customization of workflows and ticket management less flexible compared to competitors with deeper configurability.
  • Reamaze is well suited for small to mid-sized teams, but very large organizations might find it less equipped to handle complex support demands or massive ticket volumes.

WhosOn

No alternatives guidance available yet.

Software Demo

Demo

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

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How do Reamaze, WhosOn and ZoomInfo Chat Compare on Features?

Total Features

24 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Reamaze, WhosOn and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $27.55 , Billed Yearly
        • $33
        • Not Available

        Pricing Plans

        • Basic

          • Unlimited Email Inboxes

          • Live Chat

          • Social Media Channels

          Show more +

        • Pro

          • Includes features of Basic plan, plus

          • Manage Multiple Brands in one Account

          • Live View of Site Visitors

          Show more +

        • Plus

          • Includes features of Pro plan, plus

          • Peek (Live Screensharing)

          • Departments (Staff Groups)

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Reamaze pricing
        WhosOn pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Reamaze vs WhosOn User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        108

        25

        4

        2

        0

        12

        3

        2

        1

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of communication and cross-platform support, with some concerns about pricing transparency and advanced features.

        What buyers like

        • Cross-platform accessibility
        • Streamlined communication
        • Flexible edition options

        Common complaints

        • Pricing transparency
        • Limited advanced customization

        Buyer sentiment

        Buyer sentiment is positive across 19 reviews, with strong overall satisfaction.

        What buyers like

        • Proactive visitor engagement
        • Sentiment analysis
        • Smart response suggestions

        Common complaints

        • Limited customization options
        • May lack advanced features
        • Pricing can be high

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Cross-platform accessibility supporting Windows, MacOS, and Linux

        • Modern design that facilitates clear communication across departments

        • Flexible edition options (Lite and Pro) catering to different business sizes

        • Lack of publicly available pricing details

        • Potentially limited advanced customization for enterprise-grade processes

        • Proactive messaging fosters stronger customer relationships.

        • Sentiment analysis helps tailor responses effectively.

        • User-friendly design simplifies the chat experience.

        • Limited customization may not suit all brands.

        • Higher pricing for advanced features.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Kabrita

        Kabrita

        Animatron

        Animatron

        Printful

        Printful

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Contact Management

        3 Screenshots

        Chat session

        2 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Reamaze or WhosOn?
        Reamaze edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Reamaze and WhosOn offer a free trial?
        Yes, both Reamaze and WhosOn offer a free trial.
        What is the starting price of Reamaze vs WhosOn?
        Reamaze starts at $27.55 /User/Month. WhosOn starts at $33 /User/Month.
        What are the top alternatives to Reamaze?
        Top alternatives to Reamaze include Zoho Desk, Freshservice, Freshdesk, ClickDesk, Zendesk Support.
        What are the top alternatives to WhosOn?
        Top alternatives to WhosOn include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.

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