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Last updated:

9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow Pricing Plans & Top Alternatives in 2026

Elevate your customer service with LiveHelpNow.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Agent Scheduling
  • Alerts (Escalation)
  • Automated Routing
  • Call Me Option

Pricing

  • Starts from $9/Month

  • Free Trial available

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LiveHelpNow Pricing

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"Outstanding customer service with quick issue resolution and great support staff."

Free Trial

✓ Available

Starting Price

$9 / /Month

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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LiveHelpNow Pricing Plans Explained

Chat and SMS

$21

/Month

Individuals & small teams
  • Number of Agents: 1

  • Realtime Visitor Monitoring

  • Customer Lists

  • Social Integration

  • Custom Information Feed

  • Advertising Billboards

  • SMS Chat

  • Facebook & Twitter Integrations

Show more +

Support Ticket

$21

/Month

Growing teams (10–50 people)
  • Number of Agents: 1

  • Customer Lists

  • Social Integration

  • Facebook and Twitter Integrations

  • Intelligent Triggers and Automations

  • Plugins & Integrations

  • Fully customizable with CSS

  • CRM Integrations

Show more +

Call Management

$9

/Month

Large teams & enterprises
  • Number of Agents: 1

  • Plugins & Integrations

  • Fully customizable with CSS

  • Enterprise Reporting & Analytics

  • Multibrand Support

  • File Transfer / Attachments

  • PCI / HIPAA, Financial grade security

  • Secure Forms

Show more +

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? LiveHelpNow supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from LiveHelpNow's official website as of May 2026. For the latest pricing, visit their website.

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Why buyers keep looking beyond LiveHelpNow

  • While LiveHelpNow offers basic AI chatbots and intelligent routing, it may lack more advanced automation features such as AI-driven ticket categorization or predictive analytics found in other platforms.

  • Some users have reported that the platform's customization options are limited, making it challenging to fully align the interface and workflows with specific business needs.

  • Although LiveHelpNow integrates with various CRMs and third-party applications, some users have experienced difficulties in establishing seamless connections, potentially hindering workflow efficiency.

  • A few users have noted that the user interface can feel outdated or less intuitive compared to more modern help desk solutions, which might impact agent efficiency and user experience.

  • For larger enterprises with complex support structures, LiveHelpNow's scalability might be a concern, as some users have reported limitations in handling high volumes of tickets or multi-department coordination.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, LiveHelpNow offers a free trial — no credit card required. You can test core features before committing to a paid plan.

LiveHelpNow offers Free Trial, Subscription pricing. Plans start from $9//Month.

The starting price of LiveHelpNow is $9/Month

LiveHelpNow does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including LiveHelpNow offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check LiveHelpNow's for exact savings.

Most SaaS products including LiveHelpNow allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check LiveHelpNow's terms or contact their support team for details.

LiveHelpNow offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Free pricing comparison

Get the live chat software pricing comparison

Side-by-side pricing for the top live chat software tools so you can sanity-check LiveHelpNow's cost before you buy.

  • Plan-by-plan price breakdown
  • Per-seat vs flat-rate at a glance
  • Hidden-cost and annual-discount notes

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Help & Contact

LiveHelpNow Support Options

Customer Service24/7 (Live rep)Online
LocationWillow Grove, Pennsylvania

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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