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Outreach vs SalesCRM vs Bigin by Zoho CRM Comparison

Last updated:

Outreach

4.0(6,504 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Outreach sales engagement software gives a sales force the right message, to the right person, in real time. Sales are made through people, the software helps drive engagement between people from all over the world to bu…

SalesCRM

4.5(1 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Sales CRM software is designed to empower your sales organization. It enables you to manage all your pipeline activities and make data driven decisions. Sales CRM helps you increase recurring revenue while reducing manua…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

SalesCRM leads on user satisfaction with a 4.5-star rating across 1 reviews.

Outreach vs SalesCRM vs Bigin by Zoho CRM — at a glance

FeatureOutreachSalesCRMBigin by Zoho CRM
Rating4.0 / 54.5 / 54.3 / 5
Reviews6,5041119
Starting priceContact for pricing$19 /Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategorySales Engagement SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness HoursOnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobalGlobal

Key differences between Outreach and SalesCRM

  • Pricing: SalesCRM starts at $19 /Month. Outreach pricing is not publicly listed.
  • Free trial: SalesCRM offers a free trial; Outreach does not.
  • User satisfaction: SalesCRM scores higher with a 4.5-star average.
  • Deployment: Outreach supports SaaS/Web/Cloud; SalesCRM supports SaaS/Web/Cloud.

Compare Outreach vs SalesCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Outreach - Sales Engagement Software
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SalesCRM - CRM Software
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Free PDF comparison

Download this Outreach vs SalesCRM vs Bigin by Zoho CRM comparison

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Biggest differences

Start here before you go deeper into features.

Outreach

Best for complex B2B sales teams needing customizable engagement workflows.

Choose if
  • You manage a mid-size to large tech or SaaS sales team requiring deep CRM integration.
  • Your sales process demands highly personalized, real-time engagement sequences.
  • You need a flexible platform with intuitive UI and strong customer support.
Consider alternatives if
  • Your company has a small or less mature sales team overwhelmed by complex tools.
  • You require extensive third-party marketplace apps or connectors beyond core integrations.

SalesCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Outreach typically suits Large Enterprises and Medium Business. SalesCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Outreach sales engagement software gives a sales force the right message, to the right person, in real time. Sales are made through people, the software helps drive engagement between ... Read More about Outreach

Sales CRM software is designed to empower your sales organization. It enables you to manage all your pipeline activities and make data driven decisions. Sales CRM helps you increase ... Read More about SalesCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $19
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

8.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(1)

Best Company Size

51-500 employees500+ employees
Get pricing help
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Software Demo

Demo

No software demo available

SalesCRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Outreach, SalesCRM and Bigin by Zoho CRM Compare on Features?

Total Features

13 Features

5 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Outreach, SalesCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $19
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        SalesCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Outreach vs SalesCRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        812

        82

        12

        2

        6

        3

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Outreach for its ease of use, customizable workflows, and strong customer support, though some find the feature set complex and the marketplace limited.

        What buyers like

        • Ease of use
        • Customizable sales journeys
        • Responsive customer support

        Common complaints

        • Feature complexity for new users
        • Limited marketplace integrations

        Buyer sentiment

        Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

        What buyers like

        • Empowers sales organizations
        • Data-driven decision making
        • Reduces manual work

        Common complaints

        • May lack advanced features
        • User interface could be outdated
        • Limited integrations with other tools

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Intuitive user interface with well-organized workflows

        • Customizable prospect and customer journey sequences

        • Responsive and proactive customer support

        • Steep learning curve due to feature richness for new users

        • Limited marketplace apps and connectors restricting advanced integrations

        • Focus on empowering sales teams through streamlined processes.

        • Data-driven insights help in making informed decisions.

        • May not have the depth of features for larger organizations.

        • User interface may require updates for better usability.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Adobe

        Adobe

        Signal

        Signal

        Microsoft

        Microsoft

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Sales Intelligence-1

        7 Screenshots

        SalesCRM screenshot

        6 Screenshots

        Videos

        video-0

        5 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Outreach or SalesCRM?
        SalesCRM edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Outreach and SalesCRM offer a free trial?
        SalesCRM offers a free trial. Outreach does not.
        What is the starting price of Outreach vs SalesCRM?
        Outreach starts at Contact for pricing. SalesCRM starts at $19 /Month.
        What are the top alternatives to Outreach?
        Top alternatives to Outreach include AroundDeal, CrankWheel, ZoomInfo Engage, Salesforce, Highspot.
        What are the top alternatives to SalesCRM?
        Top alternatives to SalesCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, The Real Estate CRM.

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