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NetHelpDesk vs Gorgias vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

NetHelpDesk - Help Desk Software
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Compare HaloITSM
Gorgias - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

NetHelpDesk is web-based help desk software that runs on the Microsoft Windows Server or Linux open source operating systems. NetHelpDesk has all of the features that help facilitate help ... Read More

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $10

Free Trial Availability

  • Free Trial available

Spotsaas Score

Not Available

9.6/10

User Ratings

4.6

(30)

4.3

(87)
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Software Demo

Demo

How do NetHelpDesk, Gorgias, Zendesk Support and Zoho Desk Compare on Features?

Total Features

15 Features

16 Features

Unique Features

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      What Do NetHelpDesk, Gorgias, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $10

          Pricing Plans

          • Not Available
          • Starter

            • 50 billable tickets / month (+ $0.40 / extra ticket)

            • 3 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Basic

            • 300 billable tickets / month (+ $40 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Pro

            • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Browse all pricing plans

          Pricing Page

          nethelpdesk pricinggorgias pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          NetHelpDesk vs Gorgias vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          16

          Very Good

          9

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          372

          Very Good

          116

          Good

          6

          Poor

          2

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Pros and Cons of Gorgias

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          List of Customers

          Customers

          No Customers information available.

          Steve Madden

          Steve Madden

          RadioShack

          RadioShack

          Bokksu

          Bokksu

          Media and Screenshots

          Screenshots

          screenshots

          13 Screenshots

          Gorgias

          4 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both NetHelpDesk and Gorgias offer a Free Trial.

          NetHelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Gorgias is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Gorgias begins at $10, while pricing details for NetHelpDesk are unavailable.

          Some top alternatives to NetHelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Kayako, Vision Helpdesk, LiveAgent, TeamSupport, Reamaze, SysAid, osTicket, Jitbit Helpdesk, Help Scout and Gorgias.

          Some top alternatives to Gorgias includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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