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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias In-depth Pricing Details

Effortlessly manage customer interactions and relationships.

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Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Community Forums
  • Contract (SLA Management)

Pricing

  • Starts from $10

  • Free Trial available

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Gorgias Pricing

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Free Trial

  • Yes, It's available

Gorgias Pricing

  • Starts from $10

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Starter

  • 50 billable tickets / month (+ $0.40 / extra ticket)

  • 3 user seats

  • 2 social media channels: Facebook, Instagram

  • Limited active integrations: From a library of 94 apps

  • Support reporting

  • Starter customer services

  • Voice Add-on 30 per Month (0-24 Monthly Voice Tickets)

  • 30 per Month (0-24 Monthly Voice Tickets)

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Basic

  • 300 billable tickets / month (+ $40 / 100 extra tickets)

  • Up to 500 user seats

  • 2 social media channels: Facebook, Instagram

  • 150 active integrations: From a library of 94 apps

  • Support reporting

  • Basic customer services

  • Automation Add-on $30 per Month billed Monthly $25 per Month billed Yearly

  • $30 per Month billed Monthly

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Pro

  • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

  • Up to 500 user seats

  • 2 social media channels: Facebook, Instagram

  • 150 active integrations: From a library of 94 apps

  • Support & revenue reporting

  • Pro customer services

  • Automation Add-on $180 per Month billed Monthly $150 per Month billed Yearly

  • $180 per Month billed Monthly

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Advanced

  • 5,000 billable tickets / month (+ $36 / 100 extra tickets)

  • Up to 500 user seats

  • 3 social media channels: Facebook, Instagram, Twitter

  • 150 active integrations: From a library of 94 apps

  • Support & revenue reporting

  • Advanced customer services

  • Automation Add-on $450 per Month billed Monthly $375 per Month billed Yearly

  • $450 per Month billed Monthly

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Screenshots of the Gorgias Pricing Page

Disclaimer: Pricing information for Gorgias is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Gorgias?

  • Gorgias is designed mainly for e-commerce businesses, especially Shopify users. Companies in industries like healthcare, SaaS, or financial services may find its feature set too narrowly tailored.

  • While Gorgias offers useful analytics, users needing in-depth, customizable reporting or BI tool integrations may find it less robust than other platforms

  • Unlike some competitors, Gorgias does not include built-in voice calling functionality, which can be a drawback for teams requiring omnichannel support including phone.

  • Gorgias charges based on ticket volume rather than user seats, which can become costly for fast-growing businesses with high support volume.

  • Gorgias offers strong integrations for e-commerce platforms, but teams needing broader integrations across industries or with legacy systems may encounter limitations.

  • Companies with advanced ITSM needs, workflow automations, or cross-departmental ticketing may find other platforms better suited.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Gorgias software offers Free Trial. Click here to avail Free Trial

Gorgias offers Free Trial, Subscription, Quotation Based. Click here to view Gorgias pricing .

The starting price of Gorgias is $10

Gorgias Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

San Francisco, California

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].