Yes, Zoho Desk software offers Free Trial. Click here to avail Free Trial
Zoho Desk offers Free Trial, Subscription. Click here to view Zoho Desk pricing .
The starting price of Zoho Desk is $7/user/month when yearly
9.7
Spot Score
Efficient support for all your business needs.
User Ratings
Main Features
Pricing
Starts from $7/user/month when yearly
Free Trial available
Free Trial
Yes, It's available
Zoho Desk Pricing
Starts from $7/user/month when yearly
Pricing Model
Free trial
Paid Plans (Subscription )
Pricing Plans
Screenshots of the Zoho Desk Pricing Page
Disclaimer: Pricing information for Zoho Desk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Recommended
Effortlessly manage customer ...
9.2
Very Good
Why users might consider alternative to Zoho Desk?
While feature-rich, Zoho Desk’s interface may feel overwhelming to first-time users or smaller teams unfamiliar with help desk platforms, especially when configuring automations or integrations.
Essential features like advanced automation, AI capabilities, and extensive reporting may be restricted in free or lower-tier plans, prompting some users to seek alternatives with more generous entry-level offerings.
Though it integrates with many third-party tools, users sometimes report inconsistencies or limitations in data sync and functionality, especially outside the Zoho ecosystem.
Users needing complex automation or SLA configurations may find the learning curve steeper compared to more intuitive platforms like Freshdesk or Help Scout.
Zoho Desk includes AI (Zia), but businesses needing advanced AI/chatbot functionalities may prefer platforms like Intercom or Zendesk that offer more powerful AI-driven workflows.
Some users have cited slower response times from Zoho’s support team compared to vendors that offer more responsive, priority-tier support for all users.
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Contact
Customer Service
24/7 (Live rep)
Business Hours
Online
Location
Mathalamparai, Tenkasi, TN, India
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
