monday sales CRM by monday.com vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM Comparison
monday sales CRM by monday.com
Starting at $12 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…
Pipedrive
Starting at $14 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal for small to mid-sized busines…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
Pipedrive leads on user satisfaction with a 4.7-star rating across 3,106 reviews.
monday CRM vs Pipedrive: the short answer
Pipedrive is the focused sales CRM: a visual pipeline built around deals and activities, with 500+ integrations from its entry plan and email sync, sequences and automations from Growth. monday CRM is the flexible one: boards you shape yourself, on the same platform as monday.com project work, at a lower price for comparable features.
On yearly billing, monday CRM Pro is $28 per seat and Pipedrive Growth $39 per seat (vendor-published, checked September 2026). Neither has a free plan; both offer a 14-day trial, and monday CRM bills at least 3 seats.
Choose monday CRM if
- You want sequences and 25,000 automations a month at $28 per seat (Pro).
- Sales hands off to project or onboarding teams on monday.com.
- You want to customize boards and columns beyond a deal pipeline.
- Quotes and invoices should sit with deals.
Choose Pipedrive if
- You want a CRM built around the deal pipeline and daily activities.
- You need 500+ integrations from the entry plan.
- You want meeting intelligence (Pipedrive Nova) from Lite.
- You want add-ons for lead capture (LeadBooster) and email campaigns.
monday CRM vs Pipedrive, capability by capability
- Pipeline: Pipedrive centres on deals and activities. monday CRM uses customizable boards for leads, contacts and deals.
- Email: Pipedrive has full email sync with open and click tracking from Growth. monday CRM's communications hub starts on Standard.
- Sequences and automations: Pipedrive from Growth ($39). monday CRM has 250 automations on Standard and sequences plus 25,000 automations on Pro ($28).
- AI: Pipedrive has Nova and AI report creation from Lite. monday CRM includes AI credits from Standard.
- Integrations: Pipedrive lists 500+ from Lite. monday CRM uses monday.com's integration center and marketplace.
- Record limits: monday CRM caps active contacts and deals at 1,000, 10,000 and 100,000 on Basic, Standard and Pro.
- Add-ons: Pipedrive sells LeadBooster, Campaigns, Projects, Web Visitors and Smart Docs.
- API: both have APIs; monday CRM's GraphQL API allows 25,000 calls a day on Ultimate.
Cost by team size
Yearly billing, vendor-published, checked September 2026:
- 3 sellers with automations: $51 a month on monday CRM Standard, $117 on Pipedrive Growth.
- 10 sellers with sequences: $280 a month on monday CRM Pro, $390 on Pipedrive Growth.
- Monthly billing per seat: monday CRM Pro $41, Pipedrive Growth $49.
- LeadBooster adds $32.50 a month. See Pipedrive pricing and monday CRM pricing.
monday sales CRM by monday.com vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | monday sales CRM by monday.com | Pipedrive | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 4.6 / 5 | 4.7 / 5 | 4.6 / 5 | — |
| Reviews | 10 | 3,106 | 243 | — |
| Starting price | $12 /user/month | $14 /user/month | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | CRM Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | 10+ apps | — | 5+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online | Online |
| Certifications | SOC 2 | SOC 2, GDPR | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | US | Global | United States, United Kingdom, Australia, European Union |
Key differences between monday sales CRM by monday.com and Pipedrive
- Pricing: monday sales CRM by monday.com starts at $12 /user/month, while Pipedrive starts at $14 /user/month.
- User satisfaction: Pipedrive scores higher with a 4.7-star average.
- Deployment: monday sales CRM by monday.com supports SaaS/Web/Cloud; Pipedrive supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare monday sales CRM by monday.com vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
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monday sales CRM by monday.com, Pipedrive, Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
monday sales CRM by monday.com
Large Enterprises, Medium Business, Small Business
Best CRM for small to mid-sized sales teams needing streamlined pipeline management.
- You are a small or medium business seeking an intuitive, easy-to-learn CRM.
- Your sales team needs AI-powered prompts and automated follow-ups to boost productivity.
- You want cost-effective CRM with strong reporting and real-time sales analytics.
- Your enterprise requires highly complex CRM customizations and deep third-party integrations.
- You need extensive relationship linking beyond standard sales contacts.
Small Business
Large Enterprises, Medium Business
monday sales CRM by monday.com typically suits Large Enterprises and Medium Business. Pipedrive tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com | Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal ... Read More about Pipedrive | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 8.3/10 | 9.6/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50-500 employees. | 1-50 employees51-200 employees | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
monday sales CRM by monday.com
- Organized Sales Processes: With monday sales CRM, you'll manage your sales pipeline more effectively. It lets you track leads, opportunities, and customer interactions, so no potential sale gets missed.
- Customizable Workflows: You can design the platform to fit your team's unique needs. Whether you're in sales management or administration, monday.com lets you create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
- Real-Time Collaboration: Build smooth communication within your team. The platform's collaborative features provide instant updates and feedback, so you stay aligned with your colleagues and can respond quickly to client needs.
- Simplified Sales Processes: Pipedrive helps teams like yours visualize and manage the entire sales pipeline easily, letting you focus on closing deals instead of getting lost in administrative tasks.
- Intuitive User Interface: Users appreciate Pipedrive's clean and user-friendly design. Your team can start using it immediately without extensive training, saving time and resources.
- Reporting and Analytics: Pipedrive's reporting tools give you real-time insights into your sales performance. This lets executives make data-driven decisions that improve overall business strategy.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
monday sales CRM by monday.com
- 50-500 employees.
- Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
- Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
- 1-200 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
monday sales CRM by monday.com
- Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
- Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
- Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.
- Users may seek alternatives to Pipedrive if they require more advanced customization options to tailor their CRM experience to specific business processes or unique sales workflows that Pipedrive doesn’t fully support.
- Businesses with larger teams might look for alternatives that offer better scalability and user management features, ensuring that collaboration remains efficient as their workforce grows beyond Pipedrive’s capabilities.
- Organizations needing comprehensive reporting and analytics tools may find Pipedrive lacking in depth, prompting them to explore alternatives that provide more robust insights into sales performance and customer behavior.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do monday sales CRM by monday.com, Pipedrive, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 7 Features | 10 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare monday sales CRM by monday.com, Pipedrive, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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monday sales CRM by monday.com, Pipedrive, Bigin by Zoho CRM vs Creatio CRM: Other Details
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monday sales CRM by monday.com, Pipedrive, Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
monday sales CRM by monday.com vs Pipedrive vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 20 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall, users praise Pipedrive for its ease of use, visual sales pipeline management, and strong customer support, though some note limitations in advanced features and integrations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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monday sales CRM by monday.com, Pipedrive, Bigin by Zoho CRM and Creatio CRM Customers
Customers |  Adobe  NBC  Coca-Cola |  Festo  Remax  Vimeo |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Screenshots |  3 Screenshots |  5 Screenshots |
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Videos |  3 Videos |  3 Videos |
Alternatives to monday sales CRM by monday.com, Pipedrive, Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Pipedrive or monday CRM by team type
- Small B2B sales teams focused on pipeline discipline: Pipedrive.
- Teams that need many integrations out of the box: Pipedrive.
- Teams that sell and then onboard or deliver: monday CRM.
- Budget-conscious teams that want sequences: monday CRM Pro.
- Operations-heavy companies already on monday.com: monday CRM.
Frequently asked questions
- Is monday CRM cheaper than Pipedrive?
- At the tier with sequences, yes: $28 per seat on monday CRM Pro against $39 on Pipedrive Growth, billed yearly. At entry level, monday CRM Basic ($12) undercuts Pipedrive Lite ($14) but needs at least 3 seats. Prices checked September 2026.
- Does either have a free plan?
- Neither. Both offer a 14-day free trial.
- Which is easier to use?
- Both are visual. Pipedrive is narrower and organised around deals and activities, so reps pick it up quickly. monday CRM gives managers more freedom to reshape boards, which means more decisions up front.
- What does Pipedrive charge extra for?
- Add-ons: LeadBooster (from $32.50 a month), Campaigns, Projects, Web Visitors and Smart Docs.
- Which works better with project management?
- monday CRM, because it runs on the same platform as monday work management. Pipedrive offers project tracking through its Projects add-on.
- Which is better, monday sales CRM by monday.com or Pipedrive?
- Pipedrive edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do monday sales CRM by monday.com and Pipedrive offer a free trial?
- Yes, both monday sales CRM by monday.com and Pipedrive offer a free trial.
- What is the starting price of monday sales CRM by monday.com vs Pipedrive?
- monday sales CRM by monday.com starts at $12 /user/month. Pipedrive starts at $14 /user/month.
- What are the top alternatives to monday sales CRM by monday.com?
- Top alternatives to monday sales CRM by monday.com include Bigin by Zoho CRM, Creatio CRM, Sun Bear CRM, Oracle Siebel, FIVE CRM.
- What are the top alternatives to Pipedrive?
- Top alternatives to Pipedrive include Bigin by Zoho CRM, Creatio CRM, Team365, Onpipeline, ForceManager.