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9.8

Spot Score

Calendly - Appointment Scheduling Software

Calendly Review: Is It The Right Appointment Scheduling Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

GDPRSOC 2
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Starts from $8 / User / Month when Billed Yearly, also offers free forever plan

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SpotSaaS Analysis for Calendly

Calendly is an appointment scheduling software widely used by sales teams and customer success managers in small to medium-sized businesses. With a rating of 4.5 out of 5 from 1,680 reviews, it is broadly validated as a reliable tool for streamlining scheduling processes.

Calendly excels in saving time by eliminating the back-and-forth communication typically involved in scheduling. Its smooth integration with various calendars enhances time management and organization for users. However, new users may find it challenging to navigate all features due to limited support and resources, which could hinder initial setup and usage.

Quick facts about Calendly

Rating4.5/5 (1,680 reviews) | SpotScore: 9.8/10Best forSales teams, Customer success managersPricingFree tier, paid plans availableDeploymentBrowser Based, Android, iOSTop strengthStreamlines the scheduling processWatch-outLimited support for new users

What is Calendly?

Calendly is a meeting scheduling tool used by sales reps, recruiters, and customer success teams who need to let external contacts book time without email back-and-forth. It connects with Google Calendar, Outlook, Zoom, and Stripe to automate confirmations, payment collection, and video link generation at booking. Works best for straightforward 1:1 or group scheduling — complex conditional routing across multiple team members may require workarounds.

Pricing

  • Starts from $8 / User / Month when Billed Yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Calendly Screenshots

Calendly was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Calendly

Use cases
Freelancers, Small Business scheduling, Enterprise meeting coordination
Team types
Sales teams, Customer success managers
Company size
1-50 employees, 51-500 employees
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Calendly

  • Streamlines scheduling by eliminating back-and-forth communication

  • Seamless integration with multiple calendar platforms

  • User-friendly interface accessible for personal and professional use

Is Calendly right for you?

Best for simple, efficient scheduling with strong calendar integrations.

Choose Calendly if

  • You need to streamline meeting bookings and reduce scheduling back-and-forth.
  • Your team uses multiple calendar platforms and requires seamless integration.
  • You want an easy-to-use tool suitable for freelancers, small businesses, and mid-sized teams.

Consider alternatives if

  • You require extensive onboarding support and detailed user training.
  • Your organization depends on a large marketplace of third-party app integrations.

What buyers should know before shortlisting Calendly

Calendly has garnered high praise for its efficiency and user-friendly experience. Users appreciate how Calendly streamlines the scheduling process, eliminating the back-and-forth hassle often associated with setting up meetings.

The ability to integrate with various calendars and tools like Google Calendar, Stripe, and Zoom has been a significant highlight for many users, enhancing the overall scheduling experience. The platform's simplicity and ease of use are consistently lauded, making it a valuable tool for managing appointments seamlessly.

While Calendly's strengths shine through in its convenience and time-saving capabilities, some users may encounter occasional challenges with certain aspects of the platform. Nevertheless, Calendly's overall positive impact on scheduling efficiency and organization is undeniable, making it a go-to choice for many professionals seeking a reliable solution for managing appointments effortlessly.

Pros and cons

Calendly pros and cons

  • Calendly pros
  • Streamlines scheduling by eliminating back-and-forth communication

  • Seamless integration with multiple calendar platforms

  • User-friendly interface accessible for personal and professional use

  • Calendly cons
  • Limited onboarding support and resources for new users

  • Restricted marketplace options for additional apps and connectors

4.5/5 rating
1,305 verified reviews
Free trial available

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See how it stacks up

Compare Calendly side-by-side with top Appointment Scheduling Software alternatives.

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+10 more
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Calendly reviews and ratings

Buyer sentiment

Users generally praise Calendly for its ease of use, efficient scheduling, and strong calendar integrations, though some find onboarding and advanced features limited.

What buyers like

  • Ease of use
  • Calendar integration
  • Customer support

Common complaints

  • Limited onboarding resources
  • Restricted app marketplace

4.5

Very Good

Based on 1680 ratings & 1305 reviews

Rating Distribution

Excellent

(1241)

Very Good

(38)

Good

(5)

Poor

(6)

Poor

(15)

What users are saying

SH

Scott H

08/21/24

5 out of 5

"An excellent way to organize and connect with clients"

What do you like best about Calendly? Previously, I would ask the client to propose a couple of preferred dates and times for our call or meeting. ...

Read more

SE

Simon Edward

08/13/24

5 out of 5

Exceptional Support from Alexis – Solved a Complex Issue with Ease!

I can't say enough good things about the support I received from Alexis at Calendly! I had a really challenging issue involving scheduling times that ...

Read more

WG

Wendy G

02/21/24

5 out of 5

"Ease of scheduling and following up with appointments"

What do you like best about Calendly? Calendly helps me plan my time and update my calendar, so I don't miss an appointment. There are workflows to ...

Read more

MV

Matthew V

01/18/24

5 out of 5

"Amazingly easy, cheap, and effective!"

What do you like best about Calendly? No more back & forth to schedule meetings. Seamlessly syncs with my calendar. What do you dislike about Calendly?

PT

Paula T

01/08/24

5 out of 5

"I love it, even better it has a free option!"

What do you like best about Calendly? I teach Calendly to my clients because it has the free option. I save so much time using Calendly for my own ...

Read more

KF

Kalline F

01/08/24

5 out of 5

"Facilidade de utilização"

What do you like best about Calendly? é fácil de configurar, não preciso de nenhum curso extra ou contato com suporte para criar uma agenda, realmente ...

Read more

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What are the features of Calendly?

33%

Feature coverage

10 of 30 tracked features

Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…

Automated scheduling is a type of AI that specializes in scheduling multiple assignments for a single or several users while adhering to a s…

Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…

Class scheduling is a software feature that enables educational institutes, such as schools, colleges, and universities, to schedule and man…

Employee scheduling is a difficult task. Anticipating workforce needs, handling employee demands and preferences, and guaranteeing shift cov…

Companies are beginning to look for efficient and cost-effective solutions that will improve their process efficiency and raise their produc…

Meeting Room Booking is a highly efficient feature that allows users to easily schedule and manage meetings or events within an organization…

Patients can arrange an appointment by viewing your practice's availability online via online scheduling. This tool allows you to make your…

Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…

The set of actions and methods used by businesses to efficiently assign their resources to jobs, tasks, or projects they need to perform, as…

Security & Compliance

Calendly security and data handling

Key compliance certifications and security features for IT and security teams evaluating Calendly.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

Calendly Support Options

Customer ServiceBusiness HoursOnline
LocationAtlanta, Georgia

Connect with Calendly

Frequently Asked Questions About Calendly

Common questions buyers ask before choosing Calendly.

Calendly is a Appointment Scheduling Software. Calendly offers Resource Scheduling, Payment Processing, Online Scheduling, Meeting Room Booking, Group Scheduling and many more functionalities.

Calendly is a strong fit if: You need to streamline meeting bookings and reduce scheduling back-and-forth.; Your team uses multiple calendar platforms and requires seamless integration.. Consider alternatives if: You require extensive onboarding support and detailed user training.; Your organization depends on a large marketplace of third-party app integrations..

Buyers commonly note the following limitations of Calendly: Limited onboarding support and resources for new users; Restricted marketplace options for additional apps and connectors; Potential challenges for users needing advanced customization.

Some top alternatives to Calendly includes Appointy, Acuity Scheduling, Setmore, Microsoft Bookings and Zoho Booking.

Calendly offers Free Trial, Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Calendly as of now.

The starting price of Calendly is $8/User/Month when Billed Yearly

Ready to try it?

Get started with Calendly

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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