9.3
Spot Score
SharpSpring Review: Is It The Right Marketing Automation Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2Starts from $449 / Month
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Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
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SpotSaaS Analysis for SharpSpring
SharpSpring at 4.3/5 from 2,133 reviews and SpotScore 9.3 serves marketing managers and sales operations teams building email campaigns without design skills. The platform's template library enables fast email and landing page creation, though users report the selection is limited compared to competitors. Onboarding accommodates both technical and non-technical users, with integrations available for common CRM and analytics tools.
Marketing automation software replaces manual email workflows and campaign tracking for small to mid-market B2B teams. The primary metric improved is campaign deployment time—teams move from spreadsheet-based outreach to templated, tracked sends in days rather than weeks.
Quick picks:
What is SharpSpring?
SharpSpring is an affordable, simple and effective marketing automation solution that puts your prospects and customers at the center of your sales strategy. With a growing library of apps, SharpSpring provides you with flexibility to customize your software suite to meet the needs of your business.
Pricing
Starts from $449 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
SharpSpring Software Demo
SharpSpring was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SharpSpring
- Use cases
- Small and medium-sized businesses seeking affordable marketing automation, Marketing agencies managing multiple client campaigns, Sales teams integrating marketing and sales workflows
- Team types
- Marketing managers, Sales and marketing operations teams
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose SharpSpring
Easy-to-use email templates enabling quick professional results
Seamless onboarding and integration with support for all technical levels
Highly customizable automation workflows that save time
Is SharpSpring right for you?
Best affordable marketing automation for SMBs and agencies.
Choose SharpSpring if
- You are a small or medium business seeking cost-effective marketing automation.
- You manage multiple client campaigns as a marketing agency needing flexible workflows.
- You want easy-to-use email templates with customizable automation to save time.
Consider alternatives if
- You require advanced reporting and deep analytics for enterprise-level insights.
- You need extensive third-party integrations beyond the platform’s current offerings.
What buyers should know before shortlisting SharpSpring
Constant Contact and SharpSpring are two compelling platforms for email marketing and sales/marketing automation, each with notable strengths. Based on user reviews, Constant Contact stands out for its exceptional user-friendliness, attractive templates, and seamless onboarding process.
Its automation features are intuitive, making it a favorite for users from various industries, whether they're designing email campaigns, integrating with social platforms, or onboarding new users. The platform’s robust customer support and AI-assisted tools further elevate the experience, making it accessible even for non-technical users.
However, some users note occasional limitations in advanced customization options, but this is overshadowed by its overall ease of use and reliability. SharpSpring, on the other hand, is celebrated for its cost-effectiveness and flexibility, especially valued by agencies and small-to-mid-sized businesses.
It excels in its ability to track leads, automate email campaigns, and integrate with websites and CRMs. Users praise its comprehensive reporting and robust customizability, such as creating tailored workflows.
However, a few users find its email editor and some features slightly less refined compared to competitors. Additionally, social media and landing page functionality could benefit from enhancements.
Nonetheless, SharpSpring’s affordability and growing feature set make it a powerful tool for businesses seeking a unified automation platform. In summary, both platforms cater to distinct needs, with Constant Contact being ideal for those prioritizing ease of use and SharpSpring appealing to those seeking deeper lead management and customization at an affordable price point.
SharpSpring pros and cons
- SharpSpring pros
Easy-to-use email templates enabling quick professional results
Seamless onboarding and integration with support for all technical levels
Highly customizable automation workflows that save time
- SharpSpring cons
Limited variety and customization of email and landing page templates
Reporting features and KPI extraction are less intuitive and limited
Ready to try it?
Get started with SharpSpring
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare SharpSpring side-by-side with top Marketing Automation Software alternatives.
What is the pricing of SharpSpring?
SharpSpring reviews and ratings
Buyer sentiment
Users appreciate SharpSpring’s ease of use, customization, and affordability but note limitations in templates, reporting, and integrations.
What buyers like
- Ease of use
- Customizable automation workflows
- Affordable pricing
Common complaints
- Limited templates and design options
- Weak reporting and integration capabilities
What users are saying
MC
Missy C
12/12/23
"Great experience"
What do you like best about Constant Contact Advanced Automation & CRM Platform? We switched to Constant Contact from another mainstream email ...
Read more
GT
Gracen T
12/12/23
"Best Email Marketing Software On the Market"
What do you like best about Constant Contact Advanced Automation & CRM Platform? I have been using the Constant Contact system since 2018, after ...
Read more
CO
Chris O
12/12/23
"Easy Automation Service"
What do you like best about Constant Contact Advanced Automation & CRM Platform? The interface when creating and designing emails is super easy to ...
Read more
KS
Kathy S
12/08/23
"Great customer service and easy to use"
What do you like best about Constant Contact Advanced Automation & CRM Platform? Customer service is always excellent and very helpful for us to reach ...
Read more
JL
jayme l
12/08/23
"Easy to Use"
What do you like best about Constant Contact Advanced Automation & CRM Platform? We unexpectedly had one of our employees leave our company with very ...
Read more
KV
Kayla V
12/07/23
"Enjoying the Convenience"
What do you like best about Constant Contact Advanced Automation & CRM Platform? Having new newsletter sign-ups go directly to the list of contacts ...
Read more
- See if SharpSpring fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of SharpSpring?
Analytics (ROI Tracking) is a method of calculating the return on investment from a company's marketing expenditures. Return on marketing in…
Marketers frequently use demographic information such as age, gender, residency, or region and a variety of other predetermined attributes t…
An organization creates and controls marketing and sales processes, people, policies, and platforms to offer goods and services indirectly t…
Drip emails are a sequence of automated emails sent to people who complete a specific action. You may specify the number of emails to send a…
Landing pages are single-page websites designed to promote or advertise a marketing or ad campaign. Visitors " land " on a landing page afte…
The lead management process is a series of activities in which businesses engage with leads and convert them into customers. It entails gath…
lead nurturing creates and reinforces relationships with customers, at every point of the sales funnel. A good lead nurturing plan concentra…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Multivariate testing is a process for testing a hypothesis by changing numerous factors. Multivariate testing aims to determine which combin…
Website visitor tracking is the practise of collecting, storing, and sharing information on visitors' activity on the internet by website ad…
SharpSpring security and data handling
Key compliance certifications and security features for IT and security teams evaluating SharpSpring.
Certifications
Security features
Developer & data
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SharpSpring Customers
Bolt Goodly
InJoy Global
FunnelBud
Dovetail
Evolve
ReasMarketing
ReMarkable
Ulistic
Cleartail
bigpxl
SharpSpring Support Options
Frequently Asked Questions About SharpSpring
Common questions buyers ask before choosing SharpSpring.
SharpSpring is a Marketing Automation Software. SharpSpring offers Website Visitor Tracking, Lead Nurturing, Lead Management, Landing Pages, Email Drip Campaigns and many more functionalities.
SharpSpring is a strong fit if: You are a small or medium business seeking cost-effective marketing automation.; You manage multiple client campaigns as a marketing agency needing flexible workflows.. Consider alternatives if: You require advanced reporting and deep analytics for enterprise-level insights.; You need extensive third-party integrations beyond the platform’s current offerings..
Buyers commonly note the following limitations of SharpSpring: Limited variety and customization of email and landing page templates; Reporting features and KPI extraction are less intuitive and limited; Integration options with external tools are not as robust as competitors.
Some top alternatives to SharpSpring includes Outgrow, ActiveCampaign, CleverTap, Moosend and Ackwire.
SharpSpring offers Subscription, Quotation Based pricing models
The starting price of SharpSpring is $449/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].