LivePerson vs 13chats vs ZoomInfo Chat Comparison
LivePerson
Starting at Contact for pricing
- Large Enterprises
- Medium Business
LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat…
13chats
Starting at $13 /Month
- Large Enterprises
- Medium Business
13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
13chats leads on user satisfaction with a 5.0-star rating across 4 reviews.
LivePerson vs 13chats vs ZoomInfo Chat — at a glance
| Feature | LivePerson | 13chats | ZoomInfo Chat |
|---|---|---|---|
| Rating | 3.9 / 5 | 5.0 / 5 | — |
| Reviews | 219 | 4 | — |
| Starting price | Contact for pricing | $13 /Month | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | 1+ apps | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | Global | Global | US |
Key differences between LivePerson and 13chats
- Pricing: 13chats starts at $13 /Month. LivePerson pricing is not publicly listed.
- User satisfaction: 13chats scores higher with a 5.0-star average.
- Deployment: LivePerson supports SaaS/Web/Cloud; 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare LivePerson vs 13chats vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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LivePerson, 13chats vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
LivePerson typically suits Large Enterprises and Medium Business. 13chats tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More about LivePerson | 13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 8.9/10 | 8.4/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do LivePerson, 13chats and ZoomInfo Chat Compare on Features?
Total Features | 38 Features | 7 Features | 7 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare LivePerson, 13chats and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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LivePerson, 13chats vs ZoomInfo Chat: Other Details
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Get help choosing | Get help choosing |
LivePerson, 13chats vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🌐 Global |
LivePerson vs 13chats User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 309 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 4 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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LivePerson, 13chats and ZoomInfo Chat Customers
Customers | No Customers information available. |  Marble  Puramida  Volt | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
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Videos |  1 Videos |  2 Videos |
Alternatives to LivePerson, 13chats, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LivePerson or 13chats?
- 13chats edges out the other on user ratings (5.0 vs 3.9). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do LivePerson and 13chats offer a free trial?
- Neither LivePerson nor 13chats currently lists a free trial.
- What is the starting price of LivePerson vs 13chats?
- LivePerson starts at Contact for pricing. 13chats starts at $13 /Month.
- What are the top alternatives to LivePerson?
- Top alternatives to LivePerson include ZoomInfo Chat, Talkative, Comm100 Live Chat, Freshdesk Messaging (Formerly Freshchat), RumbleTalk.
- What are the top alternatives to 13chats?
- Top alternatives to 13chats include ZoomInfo Chat, tawk.to, Customerly, SnapEngage, WhosOn.