Insightly vs Pipeliner CRM vs Bigin by Zoho CRM Comparison
Insightly
Starting at $29 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Insightly is CRM software for growing B2B sales and marketing teams that need pipeline tracking, contact management, and task automation without enterprise-level complexity. It integrates with Gmail and Outlook so reps c…
Pipeliner CRM
Starting at $65 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. The Pipeliner CRM software can be…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Pipeliner CRM leads on user satisfaction with a 4.7-star rating across 595 reviews.
Insightly vs Pipeliner CRM vs Bigin by Zoho CRM — at a glance
| Feature | Insightly | Pipeliner CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.2 / 5 | 4.7 / 5 | 4.6 / 5 |
| Reviews | 879 | 595 | 294 |
| Starting price | $29 /User/Month | $65 /User/Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR | — |
| Data residency | US | Global | Global |
Key differences between Insightly and Pipeliner CRM
- Pricing: Insightly starts at $29 /User/Month, while Pipeliner CRM starts at $65 /User/Month.
- Target audience: Insightly is built for Freelancers / Consultants and Large Enterprises, while Pipeliner CRM targets Large Enterprises and Medium Business.
- User satisfaction: Pipeliner CRM scores higher with a 4.7-star average.
- Deployment: Insightly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Pipeliner CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Insightly vs Pipeliner CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for mid-sized teams needing flexible CRM with strong email integration.
- You want a unified platform managing contacts, leads, deals, and opportunities.
- Your team values built-in real-time messaging for seamless collaboration.
- You require syncing capabilities with Outlook and Gmail for streamlined workflows.
- You need advanced reporting and analytics beyond basic CRM capabilities.
- You rely heavily on mobile app features with full desktop parity.
Best for sales teams needing a visual, customizable CRM with offline access.
- You want an intuitive visual pipeline to easily track sales processes.
- Your team requires highly customizable dashboards and robust analytics.
- You need offline and mobile CRM access for work without internet.
- You require fast, seamless email and contact synchronization.
- You depend on frequent automated customized report delivery via email.
Small Business
Insightly: Best for mid-sized teams needing flexible CRM with strong email integration. Pipeliner CRM: Best for sales teams needing a visual, customizable CRM with offline access.
Description | Insightly is CRM software for growing B2B sales and marketing teams that need pipeline tracking, contact management, and task automation without enterprise-level complexity. It integrates ... Read More about Insightly | Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. ... Read More about Pipeliner CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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SpotScoreWhat's this? ↗ | 9.3/10 | 9.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | 50-500 employeesMedium to Large Enterprises | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Project Management: With Insightly, teams can easily manage projects from initiation to completion. Tasks, deadlines, and milestones are organized in one intuitive platform, keeping everyone aligned and focused.
- Reliable CRM Capabilities: Insightly offers a powerful customer relationship management system that helps you maintain meaningful connections with clients. You'll find it easy to track interactions, manage leads, and build stronger relationships that drive sales.
- Customizable Workflows: Design workflows that fit your unique business needs. Administrators can automate repetitive tasks and maintain consistent processes across teams.
- Intuitive Visual Pipeline: Pipeliner CRM's visual pipeline interface lets managers track sales processes at a glance. This helps you identify bottlenecks and optimize workflows, leading to better decision-making.
- Reporting & Analytics: The analytics tools provide real-time insights into your sales performance. Customizable dashboards let administrators design reports that match your specific business goals, supporting more strategic planning.
- Improved Collaboration: Pipeliner helps team members share information easily. Better communication across departments creates a more unified approach to reaching sales targets.
No key benefits available yet.
Best fit
- 1 to 500 employees
- SaaS, Consulting, Marketing Technology (Martech), and Sales Automation
- roles such as Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
- 50 to 500 employees.
- Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives if they require more advanced customization options for workflows and dashboards, as Insightly's flexibility might not meet specific business needs or unique processes.
- Businesses looking for enhanced reporting capabilities may explore other CRM solutions that offer more robust analytics tools, which can provide deeper insights into customer interactions and sales performance.
- Companies with larger teams might consider alternatives that support more extensive user management features, as Insightly's user limits and pricing tiers could be restrictive for growing organizations.
- Pricing runs 15–20% higher than Salesforce or HubSpot for comparable feature sets, making it less attractive for budget-conscious teams
- Customization options are limited compared to Salesforce or Microsoft Dynamics, forcing growing organizations to switch platforms
- UI navigation requires more clicks than Pipedrive or Monday.com to complete common tasks like logging calls or updating deal stages
No alternatives guidance available yet.
Software Demo
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How do Insightly, Pipeliner CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 30 Features | 9 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Insightly, Pipeliner CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
Insightly vs Pipeliner CRM User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, collaboration features, and integration capabilities, with some concerns about mobile functionality and pricing. What buyers like
Common complaints
| Buyer sentiment Overall, buyers praise Pipeliner CRM for its intuitive visual interface, robust reporting, and offline capabilities, though some find initial navigation challenging and desire better reporting features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  4over LLC  Savanta  Atlanta Eats |  Choice Hotels Asia-Pac  Mactech  Drummond |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  9 Screenshots |  5 Screenshots |
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Videos |  5 Videos |  4 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Insightly or Pipeliner CRM?
- Pipeliner CRM edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Insightly and Pipeliner CRM offer a free trial?
- Yes, both Insightly and Pipeliner CRM offer a free trial.
- What is the starting price of Insightly vs Pipeliner CRM?
- Insightly starts at $29 /User/Month. Pipeliner CRM starts at $65 /User/Month.
- What are the top alternatives to Insightly?
- Top alternatives to Insightly include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.
- What are the top alternatives to Pipeliner CRM?
- Top alternatives to Pipeliner CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.