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Hippo vs LivePerson vs ZoomInfo Chat Comparison

Last updated:

Hippo

4.0(8 reviews)

Starting at $17 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses…

LivePerson

3.7(214 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Hippo leads on user satisfaction with a 4.0-star rating across 8 reviews.

Hippo vs LivePerson vs ZoomInfo Chat — at a glance

FeatureHippoLivePersonZoomInfo Chat
Rating4.0 / 53.7 / 5
Reviews8214
Starting price$17 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between Hippo and LivePerson

  • Pricing: Hippo starts at $17 /Month. LivePerson pricing is not publicly listed.
  • Free trial: Hippo offers a free trial; LivePerson does not.
  • Target audience: Hippo is built for Individuals and Large Enterprises, while LivePerson targets Large Enterprises and Medium Business.
  • User satisfaction: Hippo scores higher with a 4.0-star average.
  • Deployment: Hippo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LivePerson supports SaaS/Web/Cloud.

Compare Hippo vs LivePerson vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hippo - Live Chat Software
Talk to an expert
Talk to an expert
LivePerson - Live Chat Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Hippo

Best for

Individuals, Large Enterprises, Medium Business

LivePerson

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Hippo typically suits Individuals and Large Enterprises. LivePerson tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. ... Read More about Hippo

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More about LivePerson

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $17 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

8.9/10

8.2/10

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Hippo, LivePerson and ZoomInfo Chat Compare on Features?

Total Features

8 Features

38 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Hippo, LivePerson and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $17 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Pro

          • No. of Agents : 2

          • Unlimited chat history

          • Website Integration : Integrate upto 5 websites

          Show more +

        • Premium

          • No. of Agents : 10

          • Unlimited chat history

          • Website Integration : Integrate unlimited websites

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        Hippo pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Hippo vs LivePerson User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        10

        7

        1

        2

        0

        182

        58

        12

        12

        45

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

        What buyers like

        • Real-time chat capabilities
        • Automated chat assignments
        • Customizable responses

        Common complaints

        • Limited advanced features
        • Basic analytics
        • May require training

        Buyer sentiment

        Buyer sentiment is mixed to positive across 309 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Allows for managing messaging channels efficiently, including social networks and WhatsApp.
        • Customer support is approachable and responsive, providing positive experiences.
        • Empowers businesses with AI features for automating tasks and improving efficiency.

        Common complaints

        • Some users find the reporting suite cumbersome and require more user-friendly options.
        • Limited modularity in pricing may restrict access to all features.
        • Inconsistencies in product guidance and advice can be challenging for users.

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Enhances real-time communication with customers

        • Automated assignments reduce workload

        • Customizable responses improve engagement

        • Limited advanced features may not suffice

        • Basic analytics may not meet all needs

        • Facilitates easy bot creation for enhanced engagement.

        • Real-time management aids in effective customer support.

        • User-friendly interface ensures quick adoption.

        • Customization options may be limited.

        • Training may be required for optimal use.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        List of Customers

        Customers

        Jugnoo

        Jugnoo

        Baemin

        Baemin

        TUPUCA

        TUPUCA

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Group

        5 Screenshots

        Connections

        2 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Hippo or LivePerson?
        Hippo edges out the other on user ratings (4.0 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Hippo and LivePerson offer a free trial?
        Hippo offers a free trial. LivePerson does not.
        What is the starting price of Hippo vs LivePerson?
        Hippo starts at $17 /Month. LivePerson starts at Contact for pricing.
        What are the top alternatives to Hippo?
        Top alternatives to Hippo include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.
        What are the top alternatives to LivePerson?
        Top alternatives to LivePerson include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.

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