NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

HighLevel vs Zoho CRM Plus vs Bigin by Zoho CRM Comparison

Last updated:

HighLevel

Starting at $97 /Month

  • Free Trial
  • Medium Business
  • Small Business

The HighLevel CRM software places team collaboration and sales force automation at your fingertips. Features include a brand new, mobile-ready UI, email integration, easy to use workflow, dashboard reporting and more.

Zoho CRM Plus

4.2(62 reviews)

Starting at $57 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your business from sales to service. The…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Zoho CRM Plus leads on user satisfaction with a 4.2-star rating across 62 reviews.

HighLevel vs Zoho CRM Plus vs Bigin by Zoho CRM — at a glance

FeatureHighLevelZoho CRM PlusBigin by Zoho CRM
Rating4.2 / 54.3 / 5
Reviews62119
Starting price$97 /Month$57 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
Certifications
Data residencyUSGlobalGlobal

Key differences between HighLevel and Zoho CRM Plus

  • Pricing: HighLevel starts at $97 /Month, while Zoho CRM Plus starts at $57 /User/Month.
  • Target audience: HighLevel is built for Medium Business and Small Business, while Zoho CRM Plus targets Large Enterprises and Medium Business.
  • Deployment: HighLevel supports SaaS/Web/Cloud; Zoho CRM Plus supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare HighLevel vs Zoho CRM Plus vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HighLevel - CRM Software
Talk to an expert
Talk to an expert
Zoho CRM Plus - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

HighLevel

Best for

Medium Business, Small Business

Zoho CRM Plus

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

HighLevel typically suits Medium Business and Small Business. Zoho CRM Plus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The HighLevel CRM software places team collaboration and sales force automation at your fingertips. Features include a brand new, mobile-ready UI, email integration, easy to use workflow, ... Read More about HighLevel

Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your ... Read More about Zoho CRM Plus

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $97
  • Starts from $57 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.5/10

8.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.2

(62)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do HighLevel, Zoho CRM Plus and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare HighLevel, Zoho CRM Plus and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $97
        • $57 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Zoho CRM Plus

          • Leads

          • Contacts

          • Accounts

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        HighLevel pricing
        Zoho CRM Plus pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        HighLevel vs Zoho CRM Plus User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        1063

        14

        3

        6

        30

        32

        8

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
        • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
        • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

        Common complaints

        • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
        • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
        • Cancellation process is cumbersome, with multiple users reporting difficulty in account closure and lack of clear communication or transparency.

        Buyer sentiment

        Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

        What buyers like

        • Intuitive and user-friendly interface with easy navigation, requiring minimal support or technical skills for basic usage.
        • Extensive customization capabilities enable tailoring to specific business and sales processes, including workflows, reports, and forms.
        • Seamless integration with other Zoho products, social media, WhatsApp, and VoIP systems for a unified platform experience.

        Common complaints

        • Steep learning curve for advanced features and customization, which might require some technical expertise for optimal use.
        • Occasional inconsistencies in live chat availability and delayed resolution of complex issues.
        • Limited marketplace offerings for third-party integrations and additional apps, which could restrict certain advanced functionalities.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Focus on team collaboration enhances productivity

        • Mobile-friendly design for on-the-go access

        • Strong sales automation capabilities

        • Integration options may be limited

        • Reporting features could be more advanced

        • Rich modules for various business processes

        • Strong customer support and resources

        • Flexible pricing plans for different needs

        • May require training for full utilization

        • Some features may be overwhelming for beginners

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        star health insurance

        star health insurance

        atlantci tactial

        atlantci tactial

        ciel ingenio para la vida

        ciel ingenio para la vida

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        HighLevel screenshot

        2 Screenshots

        Zoho CRM Plus screenshot

        7 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, HighLevel or Zoho CRM Plus?
        Zoho CRM Plus edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do HighLevel and Zoho CRM Plus offer a free trial?
        Yes, both HighLevel and Zoho CRM Plus offer a free trial.
        What is the starting price of HighLevel vs Zoho CRM Plus?
        HighLevel starts at $97 /Month. Zoho CRM Plus starts at $57 /User/Month.
        What are the top alternatives to HighLevel?
        Top alternatives to HighLevel include Bigin by Zoho CRM, Ontraport, Hubspot Marketing Hub, ClickUp, Zoho CRM.
        What are the top alternatives to Zoho CRM Plus?
        Top alternatives to Zoho CRM Plus include Bigin by Zoho CRM, Zoho One, ClickUp, Zoho CRM, Salesforce.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.