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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2025: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Expert's Review

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 1-10 out of 1116

MS

matan shaked

07/01/24

5 out of 5

Positive review of Bharath Mohithe

He helped me with kindness Bharath Mohithe. clear speaking and good assistent of support GHL. Thank you!

MD

maital david katar

07/01/24

5 out of 5

Venkatesh was super helpful

Venkatesh was super helpful! I was going back and forth with an issue and he resolved it in a minute.

S

Subina

07/01/24

5 out of 5

Mrunal was quick to resolve my issue…

Mrunal was quick to resolve my issue and sent me helpful articles! He was very professional and knew what he was doing.

LG

Lukasz Grabowski

07/01/24

5 out of 5

Haripriya was very helpful

Haripriya was very helpful. Communicated well and helped me to answer my questions

UX

Upflow X

07/01/24

5 out of 5

Highly Valuable Call For Upflow X

This was a highly valuable call. Mr Chandra give me a great overview on how the software works (in this call pipeline), and on top of that, he took time to brainstorm how I am redesigning the new packages in Upflow X. He was a type of Business Coach. Highly appreciated. Thank you! Sidney

ET

Eric Thompson

07/01/24

5 out of 5

Ritesh helped me tremendously

Ritesh helped me tremendously. He was able to place a button just right--the last guy didn't want to touch it and told me to get a developer. Ritesh to the rescue!

C

customer

07/01/24

5 out of 5

Very Helpful and Kind !

Date of experience: July 01, 2024

OB

Online Beachbum

06/30/24

5 out of 5

Thanks Stuart for your help!

Date of experience: June 30, 2024

M

Max

06/29/24

5 out of 5

Faizan was very helpful and helped me…

Faizan was very helpful and helped me to solve 2 major tech issues that were throwing a wrench in my business operations. He helped me fix my WhatsApp integration and also cleared up a calendar integration error that I was dealing with for months. Amazing 5-star support.

DA

Diego Alba

06/29/24

5 out of 5

Shivraj Dhanawade was very fast and…

Shivraj Dhanawade was very fast and efficient with helping us resolve the loss of 21 of our site pages. Really fast and great problem solver.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].