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8.3

SpotScore

BuddyCRM - CRM Software

BuddyCRM Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2
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BuddyCRM offers custom pricing plan

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What is BuddyCRM?

BuddyCRM is a cloud-based CRM for small businesses that need a simple, low-cost tool to manage customer contacts, schedule appointments, create quotes, and track support tickets. It prioritizes ease of use over feature depth, making it a practical first CRM for teams new to structured customer management. Larger organizations or those with complex sales processes are likely to outgrow it quickly.

Pricing

  • BuddyCRM offers custom pricing plan

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

BuddyCRM Software Demo

BuddyCRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider BuddyCRM

Team types
Large Enterprises, Medium Business

Why teams choose BuddyCRM

  • User-friendly for quick onboarding

  • Affordable for budget-conscious businesses

  • Cloud-based for remote access

Is BuddyCRM right for you?

What buyers should know before shortlisting BuddyCRM

BuddyCRM is a cloud-based CRM designed for small businesses that need a simple and affordable solution. Its ease of use and essential features make it a great choice for those new to CRM systems.

Pros and cons

BuddyCRM pros and cons

  • BuddyCRM pros
  • User-friendly for quick onboarding

  • Affordable for budget-conscious businesses

  • Cloud-based for remote access

  • BuddyCRM cons
  • Limited customization options

  • Basic analytics features

4.4/5 rating
7 verified reviews

Ready to try it?

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Connect with the team for a personalised demo.

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See how it stacks up

Compare BuddyCRM side-by-side with top CRM Software alternatives.

Bigin by Zoho CRM
Creatio CRM
ClickUp
+13 more
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What is the pricing of BuddyCRM?

BuddyCRM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingBuddyCRM offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if BuddyCRM fits your budget?

BuddyCRM reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 7 reviews, with strong overall satisfaction.

What buyers like

  • Cloud-based access
  • Easy appointment scheduling
  • Affordable pricing

Common complaints

  • Limited advanced features
  • Basic reporting capabilities
  • May lack integrations

4.43

Very Good

Based on 7 ratings & 7 reviews

Are you using BuddyCRM?

Rating Distribution

Excellent

(5)

Very Good

(2)

Good

(0)

Poor

(0)

Terrible

(0)

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What are the features of BuddyCRM?

29%

Feature coverage

8 of 28 tracked features

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…

Security & Compliance

BuddyCRM security and data handling

Key compliance certifications and security features for IT and security teams evaluating BuddyCRM.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

BuddyCRM Support Options

Customer ServiceBusiness HoursOnline
LocationBirmingham, United Kingdom

Frequently Asked Questions About BuddyCRM

Common questions buyers ask before choosing BuddyCRM.

BuddyCRM is a CRM Software. BuddyCRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.

Buyers commonly note the following limitations of BuddyCRM: Limited customization options; Basic analytics features; May not support larger teams.

Some top alternatives to BuddyCRM includes Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM and CRM.io by 500apps.

BuddyCRM offers Quotation Based pricing model

We don't have information regarding integrations of the BuddyCRM as of now.

The starting price is not disclosed by BuddyCRM. You can visit BuddyCRM pricing page to get the latest pricing.

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Ready to try it?

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].