BuddyCRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2BuddyCRM offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is BuddyCRM?
BuddyCRM is a cloud-based CRM for small businesses that need a simple, low-cost tool to manage customer contacts, schedule appointments, create quotes, and track support tickets. It prioritizes ease of use over feature depth, making it a practical first CRM for teams new to structured customer management. Larger organizations or those with complex sales processes are likely to outgrow it quickly.
Pricing
BuddyCRM offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
BuddyCRM Software Demo
BuddyCRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider BuddyCRM
- Team types
- Large Enterprises, Medium Business
Why teams choose BuddyCRM
User-friendly for quick onboarding
Affordable for budget-conscious businesses
Cloud-based for remote access
Is BuddyCRM right for you?
What buyers should know before shortlisting BuddyCRM
BuddyCRM is a cloud-based CRM designed for small businesses that need a simple and affordable solution. Its ease of use and essential features make it a great choice for those new to CRM systems.
BuddyCRM pros and cons
- BuddyCRM pros
User-friendly for quick onboarding
Affordable for budget-conscious businesses
Cloud-based for remote access
- BuddyCRM cons
Limited customization options
Basic analytics features
Ready to try it?
Get started with BuddyCRM
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare BuddyCRM side-by-side with top CRM Software alternatives.
What is the pricing of BuddyCRM?
BuddyCRM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
BuddyCRM Pricing Plans
Weighing your options?
Not sure if BuddyCRM fits your budget?
BuddyCRM reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 7 reviews, with strong overall satisfaction.
What buyers like
- Cloud-based access
- Easy appointment scheduling
- Affordable pricing
Common complaints
- Limited advanced features
- Basic reporting capabilities
- May lack integrations
Are you using BuddyCRM?
What users are saying
DV
Dipesh Vaja
08/19/20
Versatile Team
I've worked with several different CRM systems and each of them is similar in their core offering. I've been with my new company for about 8 months ...
Read more
AE
Andrew Etherington
08/17/20
Global expansion
Buddy CRM was our chosen system as our UK business started to expand. The overall system allows you to bespoke a lot of content which is ideal for ...
Read more
CW
Caroline Watson
08/17/20
Lovely to use!
We've been using Buddy for a couple of years now and we love the fact it's simple to use, we can adjust it as the business changes and the support ...
Read more
JB
Jacqueline Barnett
07/28/20
Logistics company using BuddyCRM for various departments
CRM is generally considered to be solely a sales tool, but here at Buffaload Logistics we are using it across Sales, Compliance and Marketing ...
Read more
GM
Grace Miles
07/15/20
Buddy CRM Is great!
I have been using Buddy for 2 years now and we have found it a huge help to the company. Buddy has allowed us to generate Quote numbers in sequence so ...
Read more
PL
Philip Lilly
07/14/20
Adaptable CRM package
Buddy CRM is a great CRM package that can be addapted to any business situation. Buddy CRM have customzied several areas of the platform to align with ...
Read more
- See if BuddyCRM fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of BuddyCRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
BuddyCRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating BuddyCRM.
Certifications
Developer & data
Alternatives to BuddyCRM
Recommended
Streamline your sales and build ...
9.0
Excellent
BuddyCRM Support Options
Frequently Asked Questions About BuddyCRM
Common questions buyers ask before choosing BuddyCRM.
BuddyCRM is a CRM Software. BuddyCRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.
Buyers commonly note the following limitations of BuddyCRM: Limited customization options; Basic analytics features; May not support larger teams.
Some top alternatives to BuddyCRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and CRM.io by 500apps.
BuddyCRM offers Quotation Based pricing model
The starting price is not disclosed by BuddyCRM. You can visit BuddyCRM pricing page to get the latest pricing.
Free buyer scorecard
Evaluate BuddyCRM with the CRM software buyer scorecard
A weighted CRM software scorecard to assess BuddyCRM objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Ready to try it?
Get started with BuddyCRM
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
CRM Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].