YETI
Yes, both Help Scout and Trakdesk offer a Free Trial.
Help Scout is designed for Large Enterprises, Medium Business and Small Business.
Trakdesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Help Scout Starts at $20/User/Month when Billed Yearly whereas for Trakdesk Starts at $9.99/User/Month when Billed Yearly.
Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.
Some top alternatives to Trakdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.